Simple Cell's customer reviews

4.1/5

246 verified reviews in the last 6 months.

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  • V

    V C.

    5/5

    Reviewed in the United States on January 29, 2024

    This phone arrive quickly, was in perfect condition, and was easy to set up! I loved the packaging, which was really secure, and I love that devices from BackMarket always come with the accessories you need - a charget cord, a block, and a tool to open your SIM card port. This is the third phone and fourth device I've bought from BackMarket, and I've loved them all! I suggest this site to anyone looking to buy a refurbished device.
    Galaxy S10 - Unlocked

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    Purchased on January 10, 2024

  • J

    Jenni D.

    4.8/5

    Reviewed in the United States on March 1, 2024

    I haven't used the phone much yet, but my experience was amazing. I wish I had known of this company sooner. A year ago I "upgraded" to an S23 from an S10, and was extremely disappointed in the camera (understatement). So, I upgraded to an refurbished S10. The phone I received was everything I had hoped it would be, and BTW, this model has the best camera ever! Seriously. Specs don't mean anything about actual performance. I had my old S10 for 4 years, and always loved it (the battery was just fading and I got swindled into a "deal" with a carrier). I stumbled upon BackMarcket in my internet search, and am completely sold on them. Finding what I wanted was super easy, the phone is in excellent condition (though a little slower than the S23 with its brand new upgraded battery), and purchasing it was seamless and easy. I received it within 5 days and though I didn't need the help, I noticed they have great online instructions and support. They checked in with me via email after my purchase. I want to add that I wish I had been able to sell my old phone here, instead of trading it for nothing with my cell carrier as part of the "deal". I will never buy a brand new phone again. I ...
    Galaxy S10 - Unlocked

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    Purchased on February 2, 2024

  • A

    Andrew F.

    4.8/5

    Reviewed in the United States on February 14, 2024

    I purchased a "very good" condition iPhone 11 for my youngest daughter. I could not be happier with it. I received email updates throughout the order and delivery prices. When it arrived it looked flawless, and it has worked perfectly ever since. I delayed writing a review to allow time for the glitches to show up, but none have! I will certainly be buying more phones from Back Market in the future. 100% satisfied.
    iPhone 11 - Unlocked

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    Purchased on January 16, 2024

  • L

    Lolena H.

    4.3/5

    Reviewed in the United States on October 28, 2023

    I received the iPhone 11 super fast. Came in good condition. Only a minor few scratches on the side of the phone. Nothing a case can’t cover. I do see it says a battery was replaced showing on my notifications when phone is on. Hope it doesn’t affect the phone. It’s the 2nd phone from you for my son. Plan to give it to him tomorrow. But overall satisfied. Will give an update once he uses it.
    iPhone 11 - Unlocked

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    Purchased on October 23, 2023

  • R

    Raven D.

    4.6/5

    Reviewed in the United States on December 13, 2023

    I purchased my Switch in Fair condition. It had more scratches on the screen than I had anticipated, but was still within the definition of "fair". It came with a joycon grip I wasn't anticipating, so that was a nice surprise! And the Joy Cons themselves were also brand new. The device runs perfectly, no issues. HDMI cable provided was also new. Everything was packaged securely and thoughtfully. Overall everything it said it'd be and a little extra.
    Switch

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    Purchased on November 23, 2023

  • K

    Karen L.

    5/5

    Reviewed in the United States on January 25, 2024

    I bought this iPhone 13 for my daughter for Christmas so I can’t actually tell you about it but every time I ask her how her iPhone is holding up, she says it’s great. She loves it and is quite satisfied with its performance. Sounds like we have a winner…thanx, Back Market!! I will definitely be purchasing from you again👍🏽👍🏽
    iPhone 13 - Unlocked

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    Purchased on December 29, 2023

  • S

    Savanna S.

    4.1/5

    Reviewed in the United States on January 4, 2024

    There was a pretty significant scratch on the back that looks like the iPad had been dropped. This was not described in the purchasing process- seems more than a “micro scratch” That being said, the iPad has performed fine so far.
    iPad mini (2019) - Wi-Fi + GSM/CDMA + LTE

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    Purchased on December 23, 2023

  • E

    Erna H.

    4.6/5

    Reviewed in the United States on February 25, 2024

    the macbook came in only three days after i ordered it. it was really easy to set up and runs fine. there was a few times where the macbook froze on me during class, but there were a lot of downloads happening at once - so i understood where it came from. but overall, really happy with my purchase and was definitely worth the price! plan on ordering more from back market
    MacBook Air 13" (2017) - QWERTY - English

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    Purchased on February 7, 2024

  • S

    Steven J.

    4.6/5

    Reviewed in the United States on November 5, 2023

    The ipad we received was in excellent condition, with just a few very light scratches on one corner. It functions very well. One thing that was a bit disappointing is that it came with a third party charger and cable instead of an Apple charger and cable. I would still recommend Backmarket to anyone looking to save $$$ on Apple products!
    iPad 10.2 (2020) - WiFi

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    Purchased on October 19, 2023

  • D

    Dani M.

    4.4/5

    Reviewed in the United States on November 28, 2023

    I got the iPhone 13mini in fait condition, and for its price, I think it was a pretty good deal, the phone is really good no trouble updating my info on it, if you are a perfectionist I do recommend getting the good or perfect condition because mine does have scratches, but their minor and I dont really mind, also don't expect the phone to be in an apple box, but it did arrive early :)
    iPhone 13 mini - Unlocked

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    Purchased on November 8, 2023