Softnetworks LLC's customer reviews

The iMac is great, but it was sent with a non-Apple keyboard that didn't work as well as a. non-Apple mouse that wouldn't connect. Thankfully, I have an apple keyboard and a mighty mouse that I was able to connect to the new iMac and get it up and running. Overall positive experience, but Apple products should be accompanied by Apple, peripherals and accessories, and not aftermarket stuff.

This is my first time using back market and because of this order i’m definitely going to be using this again. I bought this for my 12.9 inch M2 Apple Air and it works perfectly!

Works as expected. Got the blue one and it is what was shipped. Too soon to tell if built-in battery will last. Overall, a good buy!

I was super happy with my keyboard. I already had a logitech keyboard for my iPad but I felt like it was too bulk and wanted one with better feeling keys. Got a wicked good price on this and to my surprise it came as new. Still in the original apple box, packaging, warranty stickers and all. Definitely would get something else from here again!

At first, I was a little skeptical because I had never bought from backmarket but I am super happy with my purchase. I can’t believe that there is not a tiny bit of scratches found on the keyboard and the packaging was so neat. I would 10/10 recommend backmarket and can’t wait to buy more in the future!

I have a 27" iMac. Unfortunately, it is a 2012 "vintage", and can no longer keep up with "progress" (OS will not update to present time). I was VERY pleased to obtain a 2019 iMac, with current OS (and still upgradable!). Thank you Back Market! I have been waiting a while using the 'new' 27" iMac until I am sure. I am very pleased with it. I love the 27", and all that screen space, which is why I purchased the last year of the 27" iMacs. Now, with the quality of Apple, I am surprised that an off-brand keyboard and mouse came with the iMac. It did NOT hold up very well, and I finally replaced it with an Apple keyboard (Magic Keyboard), that is doing quite well. My only dismay is the keyboard that came with the iMac. Other than that, KUDOs to Back Market. P.S. Do NOT ship with FedEx. The box came damaged, with the bottom open and the contents (yes, the iMac) falling out. It was left on my porch, with no notice of delivery. Thanks to the excellent packing job by Back Market, the iMac survived just fine. However, I have given instructions to my other merchants (Amazon, etc.) to NOT ship via FedEx because of their deteriorating service.

I’m very happy with the Mac Professional company

Hi, I received the computer well packaged and with no damage to the box. The computer itself looks virtually flawless so your rating of "Excellent" was spot on. Other than stumbling around for a week trying to figure out how to use it, the operation was very smooth. My week of stumbling was due to me being a lifelong Windows user, so lots of things are different and I still haven't got all the keyboard shortcuts memorized. I had thought that since I have had iPhones, iPads and Apple Watches for years the transition to Mac would be a little easier.......but I was wrong. It's slowly getting better however. I have only had one major problem with hardware since I got this computer. When I first set it up the apple friendly keyboard and mouse that you supplied with it worked beautifully by just plugging them in to the Mac. Then, about 2 days later, the keyboard and the mouse quit working (with Bluetooth). I have checked all the settings I can find on the Mac and repeatedly tried to get both of them to pair again with the Mac....but to no avail. The only thing I was able to do was to take the wireless USB antenna from the back of the mouse and plug it in to the Mac. Then th...

Could not be happier with this purchase. Got “very good” quality but it looked/felt brand new. Not sure if Backmarket put the stickers on the charging surfaces or those were OEM stickers from Apple, but it was great to be able to peel something off a “refurbished” product. I normally try to buy on sale or used on facebook marketplace, but never saw a price for this as good as the offer on BM. Would absolutely purchase from BM again.

It's working great!