The Mac Merchant's customer reviews for

4.3/5

Average of 51 reviews from the past 6 months.

4-5 stars
78%
3-4 stars
14%
2-3 stars
2%
1-2 stars
6%
MacBook Pro Retina 13.3-inch (Mid-2020) - Core i5 - 8GB - SSD 256 GB
Derrick C.
1 month ago
4.2/5

Few scratches when I paid for mint condition. Charger had many scratches on it and was very dirty. Came in an apple product box. Slightly damaged at the corner but I've been using this computer for about 3 days now and It's been fine. Would recommend buying from here. It was very fast for only 3 day...

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MacBook Air Retina 13.3-inch (Mid-2019) - Core i5 - 16GB  - SSD 128 GB
Joseph t B.
3 months ago
4.2/5

Was Mint however, wrong MacBook Air was sent, was mislabel on line, was an 8 gb, not an 16 gb as we ordered. Customer service was excellent in sending prepaid returned shipping label, they explained it was their error. Waiting on refunded which should be no problem. Would ordered again from BackMac...

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MacBook Pro Retina 13.3-inch (Mid-2020) - Core i5 - 8GB - SSD 256 GB
Destiney A.
1 month ago
5/5

Let me just say! The Mac Merchant is awesome, so nice, and replies quickly. I accidentally put the wrong address on my package, and they were able to fix it all within hours. Love my mint condition MacBook. It came with original box and works so well. 5/5 stars. awesome service would recommend to an...

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iPhone 6s 32GB - Space Gray Verizon
Kelly P.
5 months ago
4.5/5

It truly was a beautiful phone. In better shape than they listed it and it also was the best price around. ReceIved rapidly. Unfortunately it was a locked phone on Verizon but Verizon tech said it was not compatible to their service so I had to send it back. They sent me a return shipping label wit...

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Apple Watch Series 3 - 38mm Silver Aluminum Case with White Sport Band
Erin H.
2 months ago
4.8/5

I am very pleased with this product. The battery life is amazing, it’s easy to use, and when I had to ask for help for the demo mode on there, I was promptly helped the next business day and it was done within 5 minutes. I will say that for updates, make sure you have a lot of patience and great WiF...

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Apple Watch (Series 5) 40mm Rose Gold Aluminum Case - Pink Sand Sport Band
Jennifer L.
3 months ago
5/5

Honestly I couldn't have been happier with how this purchase turned out. I expected the order to be at least a little bit beat up based on my aesthetic choice, but other than one small scratch on the watch and the box being obviously reused, it exceeded my expectations. The shipping was quick, price...

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iPad Air 2 (September 2015) 64GB - Space Gray - (Wi-Fi)
Heather M.
4 months ago
5/5

Works a lot better than my old ipad. My old iPad applications would close not to long after I’d open them. This new iPad, allows me to continue to run my games, applications etc. as long as battery remains charged and isn’t dead.

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MacBook Air Retina 13.3-inch (Mid-2019) - Core i5 - 8GB  - SSD 128 GB
Mary helen K.
3 months ago
5/5

Everything went so smoothly. Delivery was due 11/26-27; arrived on 11/25, which was sweet, because the 26th was Thanksgiving. Product definitely mint condition. Every step of the ordering and delivery process was great.

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MacBook Pro Retina 16-inch (Late 2019) - Core i7 - 16GB - SSD 512 GB
Cynthia B.
4 months ago
5/5

My refurbished MacBook Pro arrived in 2 days and looks brand new! Very happy with Back Market!

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iPhone 6s 32GB - Space Gray AT&T
Gabrielle J.
4 months ago
5/5

This was my first time buying a phone from this company and they have exceeded my expectations! The phone came in mint condition as I ordered. Not one scratch on the phone. The package came a day before the date that was given to me. The phone came in a small box that had packing paper on the top an...

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