Wisephone ER's customer reviews

141 verified reviews in the last 24 months.

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  • J

    Jennifer R.

    Purchased on October 15, 2024

    Verified purchase

    Had a great experience!! This seller shipped out the phone so fast and it arrived literally the next day! The phone is in excellent condition, just like described! It runs so smoothly. The only small issue I've noticed so far has been on 2 separate calls, it will sound muffled every now and then between words. But honestly can't tell if it's the phone or the network connection. But regardless, it's in great condition for refurbished! Would absolutely order more electronics from Back Market and this seller!

    Reviewed in the United States on October 20, 2024

    Google Pixel 8a 128GB - Blue - Unlocked
  • M

    Matthew T.

    Purchased on February 15, 2024

    Verified purchase

    The Motorola Edge+ seems like a really great phone for a reasonable price with all of the features that it comes with. We were a little disappointed at the phone that we got with some visible nicks in the case from much more than 20 cm away. The back of the phone was also separating slightly from the case, like the adhesive was not applied properly after refurbishing. That's not what we expected from an "Excellent" phone and not consistent with our previous experiences with Backmarket which always seem to under-promise and over-deliver.

    Reviewed in the United States on February 28, 2024

    Motorola Edge+ (2022) 512GB - Blue - Unlocked
  • R

    Robert W.

    Purchased on February 4, 2024

    Verified purchase

    I couldn't be happier with my iPhone 15 purchase. First arrived safely packaged, protective film on the screen, original box with the c-cable bundled. Just like I would've received it from the Apple store where I have made all my previous purchases of new products. In the future, a refurbished item will be my first thought!

    Reviewed in the United States on February 13, 2024

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked
  • C

    Courtney B.

    Purchased on June 28, 2025

    Verified purchase

    Bought the “fair” as it was a sign can’t drop in price than the others. Not a small drop either, about $60 cheaper. I was okay with getting a scratched watch face, I just needed an upgraded watch for cheap as my battery blew out on my s3. For $118, it’s an amazing buy. The top of the watch face has some pretty severe scratches, but it’s on the curve so it doesn’t affect the screen at all. So far I’ve had zero issues with it (one week in). Fast shipping and great price!

    Reviewed in the United States on July 13, 2025

    Apple Watch Series 8 (2022) GPS 41 mm - Aluminium Starlight - Sport band Starlight
  • R

    Rameasha B.

    Purchased on May 8, 2025

    Verified purchase

    Iphone was just as described. I have bought a few things from back market & it’s never been any problems. Warranty is great & if you need anything such as replacement chargers or anything they replace it immediately.

    Reviewed in the United States on May 28, 2025

    iPhone 6s 64GB - Rose Gold - Locked AT&T
  • D

    Dean B.

    Purchased on April 26, 2025

    Verified purchase

    I was surprised at how beat up the outside edges and corners are on this iPhone. I knew the phone is refurbished, but just disappointed at the dings, etc. The screen looks fine though. Also, there has been several occasions, especially while outside, that my iPhone 15 pro max screen would “FLASH”, on & off. Then the wallpaper screen would come up just for a millisecond, then the passcode screen would come up, but the screen will go dark before I can enter my passcode. It did that once Wednesday 5/7, twice 5/8, once Saturday 5/10 & once 5/11. Today is Monday, 5/12 and it has not done it so far this morning. Please advise.

    Reviewed in the United States on April 30, 2025

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked
  • J

    Joanna W.

    Purchased on April 19, 2025

    Verified purchase

    It’s like a new phone and works well

    Reviewed in the United States on April 22, 2025

    iPhone 6s 64GB - Space Gray - Unlocked
  • L

    Luis M.

    Purchased on June 26, 2025

    Verified purchase

    So far upon a week of using them, I've found that the headphones sound really good, connect easily, but migh be a bit heavy to use it for a long time. Maybe I got to get used to them a bit. But after some hours they've felt a bit exhausting.

    Reviewed in the United States on July 14, 2025

    Apple AirPods Max (2020) - Space Gray
  • S

    Stacey S.

    Purchased on December 1, 2023

    Verified purchase

    The iPhone was great the only concern I had and I wasn’t told was that they replaced the battery and screen with non apple product and I wasn’t told that but other than that it works great and he loved it!

    Reviewed in the United States on January 4, 2024

    iPhone 11 64GB - White - Unlocked
  • T

    Taylor M.

    Purchased on February 14, 2024

    Verified purchase

    This service was amazing, the item came in perfect condition. There was no problems and it was better than my old one. I lost my old one in a freak accident and it was unrecoverable. I was very upset about this, but with this service because of how inexpensive it was and how quality the product was I was able to recover

    Reviewed in the United States on March 27, 2024

    Apple Watch (Series 4) September 2018 - Cellular - 40 mm - Aluminium Gold - Sport Band Pink