Wisephone ER's customer reviews for

4.4/5

Average of 55 reviews from the past 6 months.

4-5 stars
78%
3-4 stars
15%
2-3 stars
5%
1-2 stars
2%
iPhone 8 64GB  - Space Gray Unlocked
Nathan S.
2 days ago
4.6/5

I'll admit I was a bit skeptical of buying refurbished phones, but after I received a broken and scratched up one from Best Buy, I thought I'd give Backmarket a try. I selected a "very good" condition iPhone and it shipped very quickly and was in extremely good condition. It was even less expensive...

Value for money

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone X 256GB  - Silver Unlocked
Ashley R.
3 months ago
4.3/5

It’s badass for a refurbished phone. Very satisfied. I even called to check on the status and some details I couldn’t find and the tech spoke English and was extremely helpful!! I will be coming back for my next pirchase

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone 6s Plus 32GB  - Rose Gold Unlocked
Jeff I.
3 months ago
4.4/5

Great price on a refurbished phone. At first, I was a little concerned about the battery life. It seemed to drain fairly quickly the first couple days. But now, after a dozen or so charge cycles, it seems to work as good as new!

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone XS 512GB   - Silver Unlocked
Logan V.
1 week ago
4/5

Definitely has some software glitches. Will jump from the app I'm working in (i.e. a note take app) and switch to the native News app and then email. Very strange. But still 100% better than what my previous phone was doing.

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone 8 Plus 256GB  - Space Gray Unlocked
Robert A.
1 month ago
5/5

Flawless. iphone was exactly as described. Easy to order, delivered a day early. Emails kept in touch. There are cheaper phones out there (and more expensive, too), but this was well worth any additional expense. Very happy. Good, trustworthy company.

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone 8 Plus 64GB  - Gold Unlocked
Dulce M.
3 weeks ago
4.9/5

Again... the product I received was rated as described ( condition- Good ). The screen & the back of the phone has no scratches, only a couple of spots around the corner where the paint was rubbed off from the case by the previous owner. It was easy to transfer items over to the 8 plus. All the apps...

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone 8 64GB  - Space Gray Unlocked
Kim D.
1 month ago
5/5

I couldn't be happier!!! I love my phone. I was really worried initially because I've heard horror stories... but you guys came through and and so fast! I will be a return customer and let my friends and family know you can be trusted to send a great product. Thanks Again! Kim dean

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone 7 32GB  - Rose Gold Unlocked
Darrell E.
3 weeks ago
5/5

After 1 week, the phone is great. It matched the condition description and functioned fully. No problems at all with the set-up. It was also one of the more inexpensive iPhone7s we found.

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone X 256GB   - Silver Unlocked
Hailey C.
3 weeks ago
5/5

Product came shattered due to a deliver malfunction. They immediately took it back to replace the screen and promptly sent it back. Very professional!

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone X 256GB  - Space Gray Unlocked
Seth H.
4 weeks ago
5/5

Very pleased with the phone! However the charger stopped working after 3 days and was very flimsy :(

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?