Upgrade

Meet the only sustainable way to upgrade.

Save on a newly refurbished device while selling the old. This is Trade-up.
  • Top trade-in offer
  • Fast cash payment
  • Safe data handling
  • Free & insured shipping

Your trade-up in 4 easy steps

Save on a new device by selling an old one.
  • trade-up

    Shop Back Market

    Add an item to your cart and you’ll be asked if you have an old device to trade in.

  • offer

    Get an offer

    Tell us about your old device and get an offer so you know how much you’ll save.

  • new-device

    Get your new device

    Transfer all your data from your old device to your new one.

  • old-device

    Ship your old device

    Complete your trade-in offer and get your cash back.

One in, one out.

Make way for your new device by selling the old. Watcha shopping for?
trade-up
iPhone
Macbook
iPad
Audio
Smartwatches
Gaming
trade-up

What’s the buzz about Trade-up?

Here’s what verified Trade-in users have to say about their experience.
  • ”Thrilled with my purchase and sale. Excellent work. Will be back.”

    stars

    iPhone XR traded for iPhone SE

  • “I am satisfied with the amount of money for trade in phone and happy with the used phone I bought.”

    stars

    iPhone XR traded for iPhone 11

  • “It was easy since I purchased a phone from you and had a box for shipping.”

    stars

    Samsung Galaxy S10 traded for Samsung Galaxy S22

By the numbers

Our circularity programs are helping the planet but there’s still a lot left to do. Join us?
  • 185-lbs

    185 lbs of CO2e emissions

    result from making 1 new smartphone. The same as 372 miles of driving.

  • 85kg-raw

    85 kg of raw materials avoided

    85kg of raw materials avoided when you give a second life at your smartphone.

  • 105-years-water

    105 years of water consumption saved

    The production of 1 new phone uses as much water as it takes to keep a person alive for 105 years.

circular-app

Explore other sustainability options

FAQs

The questions people always ask

How is my offer calculated?

The professional refurbishers on our marketplace have wishlists of devices and the prices they’ll pay for them. Using your assessment, we match you with the highest offer out of the more than 250 refurbishers we work with.

What devices are eligible for Trade in?

Currently, you can trade in smartphones, tablets, MacBooks, headphones, earphones, speakers, and gaming consoles. This includes devices that have already been refurbished or repaired.

How do I prepare my device before sending it?

Delete your data and disconnect from all personal accounts (e.g. iCloud, Google), and take photos of your device from all angles before you pack it. Use a strong box that can comfortably fit your item and packing materials to wrap and position it securely so it can’t move inside the box. Tape up all seams and corners using strong tape. Take photos of your package from all angles. These come in handy if anything unexpected happens in transit or you receive a counteroffer from the refurbisher.

How do I ship my device?

Show your QR code at the drop-off point and the shipping provider will print your prepaid shipping label for you, or you can print it yourself. If you’re eligible for a free mailing kit, the label will come with it. Stick the prepaid shipping label to your package, and take it to the shipping provider (their locations will be linked in your confirmation email).

How long do I have to send my device?

Your price offer expires after 21 days. If you’ve missed the 21-day window, do another Trade-in assessment and accept the offer to get another prepaid shipping label. Note that since some time has passed, you may receive a different offer from a different seller.

What happens to the data on my device?

Data is automatically deleted from devices traded in once they’ve been received by the refurbisher. But, you can also delete the data yourself before sending it in, if you prefer.

How do I get paid?

Add your bank account number, routing number, date of birth, and the last 4 digits of your SSN (or your full driver’s license number) to your Back Market account under “Trade-ins” > “Add payment details”. Once you’ve entered these details, you’ll receive payment for your trade-ins within 6 business days of the refurbisher sending the payment. 

What happens to my device after trade-in?

Data is automatically deleted from devices by the refurbisher. Your phone will then be refurbished. If it’s in poor condition, it will be stripped for parts and then properly recycled.

Can I recycle my device instead?

Recycling is the next best choice after Trade-in. We’re working hard to launch our recycling program in your area. In the meantime, we recommend searching online for a local recycler who operates in environmentally responsible ways.

Where can I find some of the best deals on electronics?

At Back Market, of course! But if you’re here, you probably already knew that. Back Market is the leading global marketplace for refurbished tech. We almost always have deals on electronics that will save you 30-70% compared to the price of buying new. Instead of buying new or used, you can still save on refurbished electronics without sacrificing performance quality. That’s because we make sure that all our sellers are delivering products that have been properly repaired, refurbished, cleaned and tested before giving them a new home. You can also be reassured that all purchases on Back Market come with free standard shipping and are backed by a top-notch customer service team, a 1-year warranty and 30 days to change your mind. These are deals on Apple, Samsung, Dell, Microsoft, Nintendo, LG and Google products that you can’t afford to miss.

How do I get Back Market deals?

At Back Market, we offer the best deals all year round on the most popular smartphones, laptops, tablets, earbuds, gaming consoles and more. Simply browse through thousands of refurbished products from our trusted partners who we hand selected as sellers that meet our high expectations for delivering electronics with quality performance at a heavy discount. You’ll benefit from up to -70% off compared to new on our tech products including iPhone, Samsung Galaxy, AirPods, Nintendo Switch, Dell laptops, iPads, electric scooters and more!

How do Back Market discount codes work?

If you're the proud owner of a Back Market promo code, then consider yourself extremely lucky! You’ll save even more on already discounted products. To use it, simply add your favorite product to your cart and you will see a "promo code" field appear when you reach the payment screen. That will allow you to enter your Back Market discount code, which will instantly show a reduced price before confirming your purchase. If you’re a student, you can get an extra $20 off any purchase with our Back Market student discount here

What should I do when my Back Market promo code does not work?

Fear not, there is likely an explanation for this! Be sure the following has been adhered to for the Back Market promo code to work: 

  1. Make sure you respect the conditions applicable to your coupon

  2. Make sure you have entered the correct code

  3. Carefully read the error message that is displayed, which will usually be very explicit in explaining the issue. 

More amazing deals on tech that you can’t miss: