Purchased excellent condition
4/5 - Delivery
Fast and efficient. My delivery dates kept changing, making it hard to schedule someone to be home for the delivery.
5/5 - Appearance
The box and case were in good condition. No dents, marks, or stains. Tape residue left on the box.
5/5 - Sound
I didn't experience crackling or muffled sound. Both earbuds work perfectly.
4/5 - Microphone
The mic works well. Like the sound, I experienced no crackling.
2/5 - Charge
The case charges. However, the charge lasts for less than 24 hours (without use). You will need to recharge after ever use. In addition, the left earbud doesn't charge past 25%. Right earbud worked well.
Overall, I'm satisfied. I needed a right bud replacement so the issues with the left and case doesn't impact me. However, if you are looking for a full replacement, be aware.
TIP - If you struggle connecting the earbuds to your phone, scan the pamphlet. Connecting them through my samsung account worked the best.