Verified customer reviews for Refurbished Google Pixel 5a
3.1/5
3 verified reviews in the last 6 months.
4-5 stars
33%
3-4 stars
0%
2-3 stars
67%
1-2 stars
0%
N
Nathan L.
2.1/5
Reviewed in the United States on April 9, 2024
WARNING: I purchased the google pixel 5a 5G from back market a little while back. I bought the excellent condition option, and the phone successfully arrived in great condition. Everything went well with the device for the first month or two, but then one day i started having issues. I was casually using the device and it randomly froze up, and then shut down. I was unable to turn the device on for a while, but finally got it working after resetting it. A little while later the same problem occurred, and then again and again, and latter that week the phone shut off again and i was never able to turn it on again; even after researching and trying every reset option I could find.
Back market customer service was very good about and after some effort i was able to send the device back and get a refund. I figured this was a very rare incident, so I purchased a second Google Pixel 5a 5g from Back Market; but shortly after I got it the exact same thing happened again! I can assure you that I did everything I could to take perfect care of both devices (including researching, purchasing, and strictly using the exact same charger that would come with the original google pixel if pur ...