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Verified customer reviews for Refurbished Google Pixel 5a
44 verified reviews in the last 6 months.
Reviewed in United States on October 14, 2022
Overall super happy with the refurbished process! One small scuff on the screen matched the "Good" condition explainer. Only bummer is the specs did say the phone was 5G. I have yet to see the 5G or UW symbol on the screen, only receiving LTE at this point...
I am very happy with my new phone Google pixel 5a. It came a day earlier in excellent condition. A few hours later I had "working" phone again for a very good price! I am so glad I found Back Market web site. Definitely I will go there from now on. Thanks a lot!
This review is solely on the ordering, and shipping process, as well as the quality of the received product as I have yet to test out the product itself.
Weighed against other sellers of this product, it was the highest in its price point of refurbished phones, but with the 5% student discount, it bought the price down a bit to match that of another website I was looking at. The final decision came down to that I've seen more social media coverage from Back Market and it was American-based.
Shipping went smoothly, but Back Market should put more emphasis on the fact that shipping dates and delivery dates are not the same, and that delivery takes a few more days after it has been shipped. That said, it was delivered a day earlier than Back Market had originally stated, so that was a plus.
The packaging was nothing notable, and is just a brown box (in the FedEx package), with the phone in its own bubble-wrapped package. It also came with a charging cable, also in its own package. Upon opening the bubble-wrapped package, the phone had a sticker on the front screen noting the Phone Check specs. It's a nice validation, but not something I would have liked stuck to the screen of the p ...
I didn't notice any issues with it. The glass was pristine when I opened it up and I haven't tested it with water so I don't know about the IP rating. Battery seems to last 2 days so that's good too. Overall I'm really happy with this phone and I hope it lasts me a while!
I chose the Good condition and the phone looks so good! There's a tiny scratch on the screen and small scuff marks on the back of the phone. Otherwise, the phone works great and the quality is great. Highly recommend!