Couldn't be happier! I've learned the hard way buying refurbished phones, now I read reviews, research the seller. There was nothing put positive and with good reason. Phone arrived on time, in (not good) great condition (imo), no hassle. This is probably the fourth phone I have bought on Back Market, never going back!

Always sceptical when using a new refurbished electronics website. I couldn't be happier. The communication during shipping was great, the correct phone in the correct color and storage was well packaged, including a USB c cable and charging brick, which unexpected but appreciated. I ordered a "excellent" refurbished condition and is was in fact flawless. As far as I can tell, it looks and feels brand new. 5*Stars, would recommend and likely but again from them.

I have been a customer of Backmarket both in France and in the USA for years now, and I am a big fan. Refurbished gadgets are the way to go. Thank you and keep up the good work.

Every time I have purchased here it's been at or above the quality I expected. I sold phones professionally for 15 years and I will never buy a phone somewhere other than back market as long as it's available

The phone got to me faster than expected. The exterior had a few nicks and scratches but the screen was in excellent condition. Phone calls, camera's, Bluetooth, and text all work with no issues. Battery life is okay, I can get through a work day but barely. The finger print reader is not as good with a screen protector unfortunately.

I’ve had great luck with BM in the past. This time, however, when I received the device it was not unlocked. It was very easy to send back to the seller. But when it got there they told me it was unlocked even though the phone was very much still under Xfinity Mobile when it arrived and I was unable to use my Mint Mobile plan with the device. I chose to get a refund instead of working with them further, which was very easy to do. I’m pleased with the customer care service and just disappointed I wasn’t able to use the device I purchased. Will still use BM in the future.