Well, it works. I ordered an Excellent quality laptop. What I got, I would call good condition at best. A few dead pixels on the screen, dust stuck to the internal fan, factory decal is peeling off the back near the HP logo, not cleaned very well in or out. BUT IT WAS THE LAST ONE... I cleaned it, hopefully the dead pixels wake up with use. Bummed out because this was for my son. He needed something that he could use for middleschool and some light gaming. For some reason, these laptops are running on less voltage than their chips are designed for. I had to install universal x86 tuning utility to get anywhere near the performance I expected from a 3700u. The bios the original one from release date!! I had to update that, too. Battery health is at 80%. I would not call this EXCELLENT condition at all. Everything else I've gotten from Backmarket has been on par with expectations. This is a crazy one-off.