iPhone 13 Pro 1000GB - Gold - Locked Verizon

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iPhone 13 Pro - Locked Verizon's customer reviews

3.6/5

6 verified reviews in the last 6 months.

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Angela W.
Purchased on February 26, 2024
4.6/5
I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien...
Reviewed in the United States on March 9, 2024
iPhone 13 Pro 1000GB - Gold - Locked Verizon
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Kathy P.
Purchased on February 20, 2024
4.9/5
No issues with my iPhone 13. Looks good, and works well. My third successful iPhone purchase with Backmarket!
Reviewed in the United States on March 3, 2024
iPhone 13 Pro 1000GB - Gold - Locked Verizon
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Shep R.
Purchased on January 19, 2024
4.9/5
Great phone in nice condition; love the new technology
Reviewed in the United States on February 5, 2024
iPhone 13 Pro 1000GB - Gold - Locked Verizon
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Atlas M.
Purchased on April 13, 2024
1/5
They sent me a completely wrong phone, that was locked to a different carrier (which is not an option you can put for reason for replacement) and it takes them 9 days to send a replacement, which feels ridiculous since it was their mistake, and now I have to wait a week in a half with no phone for them to correct their own mistake. Customer service is also terrible, they're so hard to get in contact with, and just send generic, automatic messages that don't even fit the question i was asking. Overall bad experience, and not for the first time, since last time they sent me a phone in much worse condition than listed.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 1000GB - Gold - Locked Verizon
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Graydon H.
Purchased on February 19, 2024
2.5/5
Extremely disappointed. This website was a waste of my time and money. The phone is a hack job. The screen seems to have bends or cracks, with creases and folds that prevent screen protectors from sealing properly. Additionally, there are strange divots and bends in the corner, indicating potential issues with the screen protector or poor quality replacement. I'm disappointed and concerned about the condition of the phone, as it doesn't meet the expected "like new" standard. The strange mark in the middle appears to be a scratch with a protector over it, indicating subpar repair or masking of flaws. Overall, the quality falls short of expectations. Not to mention the scratches all along the periphery of the screen, which this grade should not have. This is a waste of my time and money.
Reviewed in the United States on February 22, 2024
iPhone 13 Pro 1000GB - Gold - Locked Verizon
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Furaha R.
Purchased on March 16, 2024
3.9/5
l need help cause l buy phone but the problem the phone is not working it’s loocked so I’ll hit you have to put my phone on unlock
Reviewed in the United States on March 28, 2024
iPhone 13 Pro 1000GB - Gold - Locked Verizon

See all 6 reviews

Reborn vs. brand new

Here’s what you help prevent on average by choosing a reborn smartphone over a brand new one.

171.1 lbs of CO2e

That's like driving an SUV from NYC to Chicago.

6.3 oz of e-waste

That’s around the weight of a baseball.

537.1 lbs of raw materials

That's like 20 dogs digging in your yard for a week.

20,341.2 gallons of water

That's like running a faucet for 3 days

Everything you ever wanted to know about the iPhone 13 Pro - Locked Verizon

iPhone 13 Pro

Our partners are electronics experts who test and verify that each item is 100% functional before it leaves the workshop. This is the reason you benefit from a minimum 1-year warranty with the purchase of a refurbished device at Back Market.