This new (refurbished) Iphone 13 Pro is great. Size is very compatible with my needs (especially pockets, cameras and microphone and speaker are very good quality. Transferring all my stuff from old IPhone 11 to this was so easy. Thanks to Back Market for all their help making this possible.

I thought something was wrong with my 13 pro before, but after I bought another one for a family member it is very noticeable. I purchased a premium quality phone because I wanted a brand new battery but I'm pretty sure my screen was replaced with one that does not support apples pro-motion. The new phone I purchased recently for a family member is an excellent quality and noticeably faster in the screen refresh and scrolling through apps and up and down in settings is much smoother, even though we have the exact same phone. Really disappointed that something like this might have slipped through because the whole reason I got the 13 pro was for the pro-motion and it does not even have it. Bought multiple devices through back market and love the quality I get from here, however this time I guess the refurbisher did not think it would be an issue. I would look into the quality of who refurbishes your products because it looks like some are cutting corners to save money and hoping no one will notice. Well I did.

My phone looks and functions great! So glad I chose to go the back market route instead of dealing with my phone carrier. The only negative I experienced was that I payed for two day shipping and got it three days later than the two day promised window. I did order right around Christmas though, so I understand that things could’ve gotten backed up. Still, I definitely recommend both back market and the shop that did the refurbishment.

This was one of two phones I purchased in the same transaction, the other being an older iPhone 12 Pro. Both were from the ‘Excellent’ category. According to the website descriptions of the 4 condition categories, this phone I got is the lowest condition for Body - that of fair. A label on the wrapping, on which were some of the test results after refurbishing, listed the battery percent at 85%. Only 5% more than the guaranteed minimum, and this for an ‘Excellent’ category phone. But BM stood by their service and after photo evidence refunded the price difference between Body conditions Excellent and Fair. For that, I'd use BM again for future purchases.

I love the prices and quality of your products, I am so satisfied with all my purchases and the shipping and service is so fast, I think you are the best on the market when is about refurbished electrics.

Overall happy with the value of my iphone 13 pro purchase. I’m always about saving money. Upgraded from my iphone 11 because it started acting up (i believe due to Apple’s programmed demises of older models). I selected the “excellent” quality of this refurbished phone and I will say i was surprised at how scratched up the perimeter (sides, top, and bottom) of the phone was. Thankfully the screen and back panel of the phone were essentially blemish-free, which i cared about more. I just put a clear case on the phone so you cant see the scratched perimeter so it’s all good. Getting a “discount” in the form of trading in my previous iphone 11 is also pleasant. Would def recommend Back Market.