Microsoft Surface Laptop 4 15"512 GB • RAM 16GB • Core i7-1185G7 • Touchscreen

(30 reviews)

$504.00

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Customer reviews for Microsoft Surface Laptop 4 15"

Overall rating

30 verified reviews

Rating details

Shipping
4.6/5
Packaging
4.5/5
Overall performance
4.2/5
Appearance
4.4/5

Reviews

Dmoi C.
Verified purchase
Reviewed 1/11/26, United States.
It’s perfect! It’s super sleek and works amazingly! I’m coming from a MacBook Air! Loved my Air, but it was getting old and sluggish. Decided to go back to Windows and the Surface Laptop 4 was the best choice for me!
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
12/26/25
Susan B.
Verified purchase
Reviewed 4/12/26, United States.
The device works good as promised I really like it however, I will be returning it because I did not know that you cannot connect to surface tablet directly to the Internet. There’s no connection for that. You cannot wire it directly to your router.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/2/26
Jackson C.
Verified purchase
Reviewed 1/15/26, United States.
Overall very positive experience so far; no noticeable performance degradation, no visible scratches / dents on hardware (despite the “Fair” condition rating). Only drawback is the weak battery life, but I suppose that is to be expected buying a 2019 vintage laptop.
Microsoft Surface Laptop 4 15-inch (2019) - Ryzen 7 4980U - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2019) - Ryzen 7 4980U - 16 GB - SSD 512 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
12/31/25
Paul C.
Verified purchase
Reviewed 5/4/26, United States.
booted right up worked as if new. Condition fair is not a correct assessment. This was as close to new as you can get found one little nick on one corner.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
4/24/26
Stacey G.
Verified purchase
Reviewed 5/17/26, United States.
Works great! Looks almost flawless (one 4”scratch on the lid) otherwise it’s perfect and runs great!
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/24/26
Lucas C.
Verified purchase
Reviewed 2/4/26, United States.
Functionally this laptop is great. Superficially, it was way worse than "fair" is described. Massive amounts of chips and scratches around the edges. It looks like it was dropped several time on concrete. But I have purchased many items from Backmarket and generally like what I get.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
1/18/26
A.j. A.
Verified purchase
Reviewed 1/25/26, United States.
Device arrived quickly and in condition described. It had a fresh install of windows 10 but was relatively easy to upgrade to windows 11. Overall very happy with the device.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
1/14/26

Everything you ever wanted to know about the Microsoft Surface Laptop 4 15"

Durability
Overall performance
Screen quality
Audiovisual

2 SpeakersSpeakers Number
YesBluetooth
4Processor Core
NoEthernet
NoNumeric Keypad
2496 x 1664Resolution
IPSScreen type
YesTouchscreen
Windows 11Maximum Os Supported

The Microsoft Surface Laptop 4 15-inch (2020) is a sleek Windows laptop featuring a 15-inch display and powered by an Intel Core i7 processor running at 3 GHz. Released in 2020, it remains suitable for everyday productivity and multitasking.

Key features:

Release Year: 2020
Display: 15-inch PixelSense touchscreen
Processor: Intel Core i7, 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Slim aluminum chassis

Who is this for?

The Microsoft Surface Laptop 4 15-inch (2020) suits users who need a larger screen for multitasking, creative work, or office productivity. It is a practical choice for professionals, students, and anyone looking for a well-built Windows laptop with a touchscreen. Compared to smaller models, it offers more viewing space but is less portable.

Pros & Cons:

Pros	Cons
Large 15-inch touchscreen	Less portable than smaller laptops
Solid performance with Intel Core i7	Integrated graphics suitable for general use
Premium aluminum build	Limited to Windows ecosystem

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 15-inch (2020) supports sustainability by extending the device’s life. Each pre-owned device undergoes thorough testing to meet quality standards and ensure reliable performance. Learn more about our quality standards.

Speakers Number: 2 Speakers
Bluetooth: Yes
Processor Core: 4
Ethernet: No
Numeric Keypad: No
Resolution: 2496 x 1664
Screen type: IPS
Touchscreen: Yes
Maximum Os Supported: Windows 11
Graphic Card Type: Integrated Graphics
Memory (GB): 16 GB
Processor: Core i7-1185G7
Processor brand: Intel
Wifi: Yes
Screen Brightness: 400 Nits
Front Camera Definition: 720P
Laptop Model: Surface Laptop 4
Graphic Card Brand: Integrated
Processor generation: 11th gen
Keyboard Language & Type: QWERTY - English
Refresh Rate: 60
Speakers Technology: Omnisonic Speakers
Backlit Keyboard: Yes
RAM Frequence (MHz): 3733
Screen size: 15
Series: Surface
Storage Type 1: SSD
Release Year: 2020
Screen Adaptative Color: No
Webcam: Yes
Last Os Compatibility: Yes
Color: Black/Gray
Storage (GB): 512 GB
SSD Storage Capacity (GB): 512
Microphone: Yes
Screen High Density Display: Yes
Brand: Microsoft
Processor speed (GHz): 3 GHz
Weight: 54 oz
OS: Windows 11
Graphic card: Integrated Graphics

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Customer reviews for Microsoft Surface Laptop 4 15"

Overall rating

Rating details

Reviews

Reviews

Dmoi C.

Susan B.

Jackson C.

Paul C.

Stacey G.

Lucas C.

A.j. A.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 15"

Durability

Overall performance

Screen quality

Audiovisual

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