Microsoft Surface Pro 8 13-inch (2020) - Core i5 - Gen 11 (G) - 8 GB - SSD 128 GB

Huge deal and the device feels brand new! The only issues I have is that the charger isn't the most efficient and there is one tiny (not so noticeable) scratch on the back. Otherwise a perfect device.

Would have been better if the charger had been properly sized to charge the tablet. The specs call for a 65Watt unit, but was shipped with a 30Watt unit. I called BM tech support and was told I could purchase a local replacement and submit the receipt for a refund. This turned out to be false advice. The seller did eventually send me a Chinese knock-off charger a week later, but never reached out to tell me. By then I had already bought a new one locally. I'm out $97 for the charger, so not quite the bargan I thought it was going to be.

The product was received half ready. It was lagging from the beginning, neither the camera was working. The scariest part, they have sent 128 GB storage device whereas I paid for 256 GB storage device. I don’t know what went wrong but horrible experience.

Great service from backmarket :)

Love it!

My purchase experience was awful. I ordered this surface pro with the keyboard included and when I received the surface there was no keyboard. I then had to chat with the customer service agent for over 2 weeks while they tried to figure out whether they were going to send me a keyboard or not and they eventually said that I either needed to return the surface pro and get a refund or get a $20 rebate for me to buy a keyboard on my own.. a keyboard that costs $100. I took the refund, very disapointing experience.