We want the scoop on your Motorola Moto E (2020) 32GB - Midnight Blue – Unlocked It is not possible to review any of the features of the phone because it isn't possible to insert the SIM. The SIM tray is for a nano SIM, and my SIM is nano SIM, but it does not fit into the tray.  The tray cannot be closed.  Attempting to close it only dislodges the partially held SIM.  The tray appears to be rusty or corroded, but it does insert without the SIM. The same SIM fits very well in two other phones. So this is what Back Market calls refurbished?  The SIM cannot be inserted into the phone -- this is a refurbished phone? Tomorrow I will take it to the service provider service center to see what they can figure out. So far, negative 10 for Back Market. Add a little more detail to your review! The questions are nonsensical.