shipping said it would take 3 days but it sat "processing" for 3 extra. speakers full of gunk on arrival. paid for excellent condition but theres a scratch on the screen and what looks like a mark from it being dropped on the top left corner and the bottom left corner looks dented. usb port is so unbelivably loose i highly doubt it was refurbished at all. it seems like all the seller did was press factory reset and send it out. the product itself is fine but for what i paid the condition is awful. i would reccomend finding the same phone from a different refurbisher. this quality is not worth your money.