Ive been buying refurbised cellphones for over 10 years. Cellular Country was my previous choice but I was unable to speak with a customer service rep and retrieve order history. Called 1-800 number and it was out of order Thats when I found Back Market. I ordered my Samsung Galaxy Note 20 5G Tuesday night and received it Thursday afternoon. Tmobile representative switched over the sim card and transferred all data. Great price on my current purchase. Excellent service. Back Market is my Refurb Cellphone supplier from now on. I will highly recommend Back Market to all family and friends. Thank you so much

The phone works great. Set up was simple. Battery is in good condition. I'm impressed with this phone (even if I wanted a different color). I like how the phone was in good condition, barely seemed used, just a few little scuffs. It accepted my SIM card from my old Samsung Galaxy with no issue and all of my files transferred over, nothing missing. Big thumbs up!

I love the outer con d ition of the phone. But there is an overheating of the phone when charging that is recurring and since I have never had this experience with any phone prior, I will sadly have to return the phone.

I have bought 5 refurbished devices from you and I love your customer service!

While moving around city it drops network until restarted then good for rest of day? The 20fe doesn't do it. Can't move from 5g to 4g without restart.

Thank you