Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue

(18 reviews)

$215.46

Save $274.53

Free delivery by Jun 24 - 25

Customer reviews for Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue

Overall rating

18 verified reviews

Rating details

Shipping
4.4/5
Packaging
4.2/5
Overall performance
4.6/5
Appearance
4.7/5

Reviews

Christopher S.
Verified purchase
Reviewed 12/10/24, United States.
The refurbished Sony WH-1000XM5 headphones exceeded my expectations! The sound quality is exceptional, with rich bass and crisp highs, and the noise-canceling is second to none. They look and feel brand new, with no signs of previous use. The comfort and battery life make them perfect for long listening sessions. Highly recommend—worth every penny! Only issue is it arrived 4 days later than what was expected.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/3/24
Kenneth R.
Verified purchase
Reviewed 4/12/26, United States.
All went well, delivery, received the refurbished headphones and they were in great condition. The only thing I would recommend that back-market include in the purchases we receive the complete items associated with the headphones like the case and other accessories. Amazon and other refurbished companies include them. Besides paying over $200 i had to purchase a case and the accessories so the value drops!
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/1/26
Jason B.
Verified purchase
Reviewed 8/12/25, United States.
The M5 headphones are the best balance of price point and function, the noise cancelling is advanced compared to the M4 headphones and the jump up in features is small to the M6, so best bang for buck in 2025!
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
7/26/25
Alicia O.
Verified purchase
Reviewed 10/30/25, United States.
While the device itself appeared to be in good condition, the seller failed to disclose that—despite being listed as in “excellent” condition—it **does not** include any of the standard accessories (carrying case, charging cable, or AUX cable). When I contacted customer service, they told me I should have clarified this with the seller before purchasing. I pointed out that several reviews mentioned receiving all accessories, but was told that sellers are not required to include them. Customer service offered a (pitiful) $10 credit for the inconvenience, but after checking eBay, I found multiple listings for the same model (new and refurbished) for a lower price that included all original accessories. Bottom line: Be cautious when buying on Back Market. The platform doesn’t require sellers to specify what’s included, so do your homework before spending over $250—you might not get everything you expect, including standard accessories.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
10/21/25
Maria C.
Verified purchase
Reviewed 2/4/26, United States.
Works great and was received in excellent condition. I bought these to replace a lost pair, these work exactly like my lost ones.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
1/17/26
Bayan K.
Verified purchase
Reviewed 1/30/26, United States.
Pros: Shipping was fast, tracking great, item's physical appearance is fine, and performance is good. Cons: 1) Packing was a thin strip of bubble wrap loosely wrapped around the product, stuffed inside a box large enough for it to be bumped around during shipping. 2) The item was not inspected for cleanliness. The ear cups smell horrible, like the previous owner regularly went to the gym and never bothered to clean the cups. Even after disinfecting them, they still have a strong body odor smell. I'll need to order replacement ear cups.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
1/24/26
Neel B.
Verified purchase
Reviewed 6/10/25, United States.
It’s perfect! Even though I ordered the headphones in ‘good’ condition, they arrived with 0 flaws. The headphones came with the carrying case, usbc cable, and aux adapter.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
6/6/25

Choose location

Suggested searches

Popular searches

Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue

Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue

Customer reviews for Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue

Overall rating

Rating details

Reviews

Reviews

Christopher S.

Kenneth R.

Jason B.

Alicia O.

Maria C.

Bayan K.

Neel B.

Popular searches

Everything you ever wanted to know about the Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue

Related articles

Best headphone brands (2024) | Back Market

Best Headphones for College Students: Get the Lowdown Here | Back Market

The wired headphones revival – why celebs are plugging back in | Back Market

Headphones vs. earphones | Back Market

Your ears deserve better: Here's how to clean earbuds and headphones | Back Market

Windows 10 is coming to an end: Here's how to keep your PC running | Back Market

Your complete guide to Back Market + ChromeOS Flex | Back Market

Welcome to Back Market