Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black

Name: Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Brand: Sony
Price: 224.00 USD
Availability: InStock

(12 reviews)

$224.00

Save $284.05

Free delivery by Jun 11 - 12

Express delivery by Jun 10 - 11 from $15.00

Customer reviews for Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black

Overall rating

12 verified reviews

Rating details

Shipping
3.7/5
Packaging
3.6/5
Overall performance
3.8/5
Appearance
3.4/5

Reviews

Ken M.
Verified purchase
Reviewed 8/12/25, United States.
I’ve been wanting these headphones for a while now, and I’m thrilled to have found them at a great price on Back Market. When I received the package, I was instantly impressed. The sound quality is exceptional, with clear highs, balanced mids, and deep lows. The headphones are in excellent condition, considering the price, and they even came with the original case, which felt brand new. The shipping was also great, in only came in about 2-3 days after ordering. If you’re interested in buying refurbished headphones, I highly recommend checking out Back Market.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
8/7/25
Adam M.
Verified purchase
Reviewed 5/19/26, United States.
The device worked perfectly out of the package. The devices is in very good condition even though it was listed as "good". Only minor blemishes on the device, even better than described.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
5/4/26
Henry M.
Verified purchase
Reviewed 3/16/25, United States.
The headphones were clearly dropped on the left side and suffer some mechanical damage as a consequence, but electronically there were no issues. Sound quality and noise cancellation are both excellent, which should be expected given the price tag. The left ear cup swivel is slightly off-axis, which prevents it from turning freely, but not enough that it impedes being able to store or use them. The retention mechanism to prevent the left side from falling down is also broken, so unless I am actively wearing it, the weight of the ear cup will slowly extend it on that side. The ear cushion on the headband is also slightly peeling away, but not enough to expose any of the underlying electronics or to interfere with the fit. Also, whoever made the initial repairs forgot to factory reset the device, and these do have in-built tracking in case you lose them. That took five minutes to research and correct, but it was still another minor inconvenience, like the other issues listed above. I probably wouldn't have said these were "Excellent" quality, if I were grading their condition myself.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
3/13/25
Elliot F.
Verified purchase
Reviewed 8/10/25, United States.
My headphones where great noise wise but there is clear signs of wear for example the cushion is peeling and there is clay or something keeping the headphones together. I like this product overall because it does what I want I would buy from back market again but probably a product that has a better quality than slight signs of whare
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
7/26/25
Omorodion O.
Verified purchase
Reviewed 3/18/26, United States.
Like new. love it.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
3/1/26
Taylor H.
Verified purchase
Reviewed 5/26/26, United States.
It’s great and works well, I just wish that it came with the case as well.
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
5/20/26
Michael D.
Verified purchase
Reviewed 9/9/25, United States.
Like brand new and fast shipping
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
8/25/25

Choose location

Suggested searches

Popular searches

Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black

Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black

Customer reviews for Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black

Overall rating

Rating details

Reviews

Reviews

Ken M.

Adam M.

Henry M.

Elliot F.

Omorodion O.

Taylor H.

Michael D.

Popular searches

Everything you ever wanted to know about the Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Black

Related articles

Headphones vs. earphones | Back Market

Best headphone brands (2024) | Back Market

Best Headphones for College Students: Get the Lowdown Here | Back Market

Your ears deserve better: Here's how to clean earbuds and headphones | Back Market

The wired headphones revival – why celebs are plugging back in | Back Market

Why is my phone screen black? Fixing guide | Back Market

Understanding prepaid phones and how they work | Back Market

Welcome to Back Market