Proudly refurbished by VSERVETECH LLC
21 verified reviews in the last 24 months.
Bethany V.
Purchased on March 19, 2025
Verified purchaseThey work great, but they came in dirty. I know they are used but being refurbished I expected that they would at least clean them, but they were covered in oil and the inside foam of one of the earphones had white stuff on it. Used stuff can come in dirty, but part of the refurbishing process is normally cleaning, part of why it is labeled as "refurbished". They came in their original box with the aux cord, but no charger, which isn't a huge deal.
Reviewed in the United States on April 14, 2025
Jade R.
Purchased on January 15, 2024
Verified purchaseThe headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.
Reviewed in the United States on January 30, 2024
Tarun P.
Purchased on April 13, 2025
Verified purchasei felt great using the headphones These are one of the most comfortable headphones I've ever owned. The only reason I'm giving them 4 stars is they haven't included the case for the headphones. i had to buy another case second hand for $40. Other than that, everything was great
Reviewed in the United States on April 27, 2025
Gene F.
Purchased on October 26, 2024
Verified purchaseItem arrived in great condition with all of its packaging. It's been working for a couple of weeks now, no complaints. The noise-canceling on these is amazing, an absolute must for anyone living in the city.
Reviewed in the United States on November 13, 2024
Christopher Y.
Purchased on May 7, 2025
Verified purchaseThese headphones are REALLY good! I bought them in excellent condition and got them pretty early. I'm very satisfied with these!
Reviewed in the United States on May 21, 2025
Andrew A.
Purchased on March 12, 2025
Verified purchaseshipping took a day longer than anticipated. They also sent me the wrong color, sadly. I ordered these in black and got blue. I will say thay so far after 2 days of use I haven't had any problems with them. they arrived clean and in good condition. but unfortunately blue what not what I paid for. I would return them and get the black ones but I'm leaving for a trip which is why I wanted the headphones to begin with.
Reviewed in the United States on March 21, 2025
Daryl E.
Purchased on February 8, 2025
Verified purchaseIt’s okay. I’m not exactly happy because for an excellent condition, it is pretty disappointing. It looks used and sometimes it shuts off even when I’m still listening which is really annoying. I thought it was the settings and modified them but it didn’t work. Nevertheless, these are still good headphones and the sound quality is amazing. I recommend them but just don’t be too shocked if the condition isn’t what you expect. The reason I put three stars is because of the fact it still works well and the sound quality is great.
Reviewed in the United States on March 2, 2025
BlackColor
WH1000XM5/BModel
YesWireless
YesBluetooth
YesMicrophone
YesNoise cancelling
NoGaming
YesFoldable
WirelessConnectivity
Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)
No matter the situation, you can connect and listen without distraction when you use the black WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones from Sony. The latest edition of Sony's heralded ANC headphones, the WH-1000XM5 goes further to boost clarity. Active noise cancellation uses two processors and eight mics to filter out more high and midrange sound. Four of the mics are beamforming and use Precise Voice Pickup technology to better isolate your voice for pristine hands-free calls. What you hear is also high-quality thanks to Hi-Res Audio support via a newly developed 30mm driver. Add in a lightweight design, additional convenience features, and up to 30 hours of power, and you have a pair of headphones that you can wear all day.
Keep Things Quiet When They're Not
You can enjoy a personal audio experience free of distraction thanks to Sony's processor and microphone combination. Even in noisy environments, Sony's Integrated Processor V1 lets the HD Noise Canceling Processor QN1 control eight different microphones to cancel out ambient noise, with the WH-1000XM5 improving on high and midrange frequency blocking. Then there's Sony's Auto NC Optimizer that automatically maximizes proper noise cancellation based on your wearing conditions and environment, such as taking atmospheric pressure into consideration.
Hi-Res Audio
With LDAC support, the WH-1000XM5 over-ear headphones can receive approximately three times the data than conventional Bluetooth transmissions, resulting in Hi-Res Audio from supported sources like select Android smartphones and media players. In addition, Sony's DSEE Extreme will upscale your compressed audio, using Edge-AI in real-time to recognize instruments, genre, and song elements to restore lost high-range sound. It's all pumped through newly developed 30mm drivers that are precisely engineered with the following range of sophisticated and high-quality components to achieve clear and consistent sound.
They Can Hear You Now
Wireless headphones are as much for talking as they are for listening. When you're on the go, you need to be able to effectively communicate with others. Sony worked to keep your voice heard clearly, even in noisy situations, with Precise Voice Pickup technology. It was developed with AI machine learning and over 500 million voice samples to know how to remove ambient noise and isolate your voice, which they do using four beamforming microphones to focus on what you say.
Speak-to-Chat
Have a chat or order your morning coffee without taking off your headphones. Once you begin speaking, the music will automatically stop and let in ambient sound. Once you're done talking, noise cancelling and playback resume. This setting can be toggled in the Sony Headphones Connect app, available for iOS and Android devices. Quick Attention This mode can be activated at a moment's notice when you need to quickly hear someone or an announcement. When activated, it will lower music, call audio, and ringtone, letting ambient sound in so you can hear what you need to hear.
All-Day Power
On a full charge, the WH-1000XM5 headphones will run for up to 30 hours with ANC on, or up to 40 hours with it off. When talking, you get up to 24 hours of continuous communication time with ANC on, or up to 32 hours with it off.
Quick Charge
Forgot to charge your headphones? A quick 3-minute charge of the WH-1000XM5 wireless headphones gives you up to 3 hours of playback when using an optional USB-PD adapter.
Comfortable & Lightweight
With such a long battery life, the WH-1000XM5 headphones need to be comfortable, which is why Sony uses soft-fit leather and designed them to fit snugly, but with less pressure on your ears. Adjusting them for a personalized fit is easy with a stepless slider, seamless swivel and hanger, and silent joints.
Instant Pause and Play
The WH-1000XM5 wireless headphones know exactly when you're wearing them. When you take them off, sensors know and instantly pause your audio, resuming automatically once you put them back on.
Pair to Two Devices
Using multipoint technology, you can pair the WH-1000XM5 headphones to two different mobile devices and seamlessly switch between the two. So you can stream a TV show on your tablet, and then immediately take an incoming call, and get back to the show when you hang up.
Use Your Assistant
Simply say "OK Google" or "Alexa" to connect with others, get information, listen to notifications, and more through your compatible smartphone. Using Google Assistant or Siri, you can also control noise cancellation with your voice, listen to Microsoft Outlook emails, and join meetings in Microsoft Teams.
Fast and Swift Pairing
Both Google Fast Pair and Microsoft Swift Pair are technologies to take the frustration out of pairing the WH-1000XM5 headphones with your devices. Google Fast Pair gives you a pop-up and pairing with a tap as soon as they are close to a compatible Android device. Swift Pair works in a similar way with Windows 10 or 11 desktops, laptops, and tablets. Pop-up pairing guidance walks you through the process quickly and easily when pairing mode is selected.
Wired or Wireless
While primarily designed for wireless audio streaming, the WH-1000XM5 headphones can also be used as a wired pair of headphones with the included 3.94' audio cable. An ideal option for when you have an older, non-wireless device or you've run out of battery power.
360 Reality Audio
The WH-1000XM5 headphones supports Sony's 360 Reality Audio, which immerses you in your music, making you feel like you're in a personal live concert or in the studio with the artist. This can be enabled and customized in the Sony Headphones Connect app, and 360 Reality Audio is compatible with select music services.
360 Spatial Sound Personalizer
Continuing to provide a more personal listening experience, Sony supports the 360 Spatial Sound Personalizer app with the WH-1000XM5 headphones. This app optimizes your sound experience by capturing and analyzing your ear shape to develop a personal spatial sound field. This can be enjoyed when using the WLA-NS7 wireless transmitter and a compatible BRAVIA XR TV.
Dolby Atmos
Feel like you're in the movie with Dolby Atmos support when pairing the WH-1000XM5 headphones with Sony's WLA-NS7 wireless transmitter and a compatible BRAVIA XR TV.
Environmentally Friendly and Socially Responsible
Sony takes care to help our environment by using no plastic in the packaging, using a low-toxicity design with 99% of the paper used (except labels) being made from recycled and sustainable materials. Also, the plastic components of the headphones are comprised of recycled plastic sourced from automobile parts.
MPN: WH1000XM5/B
UPC: 027242923232
In the Box
Color | Black |
Model | WH1000XM5/B |
Wireless | Yes |
Bluetooth | Yes |
Microphone | Yes |
Noise cancelling | Yes |
Gaming | No |
Foldable | Yes |
Connectivity | Wireless |
Brand | Sony |
Weight | 15 oz |
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