The quality of the object master description I'm very satisfied with my purchase

I feel I got ripped off. Once I got my Xbox it looked like in Fair condition then a Excellent. So far the Xbox plays good on my game (Need for Speed Carbon). The controller that came with the Xbox the D-Pad doesn't entirely work. You can only go Right and Up the D-Pad and Left and Down don't even work. I am upset, Disappointed and yet I a bit happy that I have an Xbox to play my old childhood game.