3,293 verified reviews in the last 24 months.
Scott L.
Purchased on December 29, 2024
Verified purchaseThis is the first time I ordered from Back Market and the seller IT Supply Guy. It was a very good buying experience for me. The device I ordered shipped in a very timely matter with some tracking. I was charged for what it was listed for on the site. I expected it to be just an okay physical condition device to arrive to me. Instead my expectation was replaced by what looked to be an excellent physical shape (like a brand new laptop and charger). Not even a scuff mark or any wear or tear! It arrived in a good cardboard box and had decent shipping material protecting it. A new out of the box OS was loaded on the laptop and it was ready for me to start setting it up (like you would from a store). I ran tests on the hardware using the internal diagnostic tools from Dell and a couple of 3rd party programs I installed. Everything checked out in excellent shape (including the battery). I’ve had this laptop for three weeks now at least and have used it almost every single day. Everything is running smoothly and as expected. I had a question about the charge on my card and the customer service at Back Market was very prompt and replied back to me. My question I had was answered very happi...
Reviewed in the United States on March 26, 2025
Dell Latitude 5401 14-inch (2019) - Core i7-9850H - 16 GB - SSD 512 GBYuri S.
Purchased on October 22, 2024
Verified purchaseOmg. Laptop arrived very well packaged, fast delivery and it looked brand new, performance was flawless and easy to set up. I'm a huge skeptic and this is 2nd purchase this month from Backmarmet , Z Fold was earlier this month and it works great 👍. I won't be going back to big box stores nor online stores. Thats right - forget PC Richards etc. Backmarket has replaced them all and has my endorsement !!!!!
Reviewed in the United States on March 26, 2025
Hp Elitebook 840 G8 14-inch (2021) - Core i5-1135G7 - 16 GB - SSD 256 GBTom C.
Purchased on April 24, 2025
Verified purchaseThe computer was in great condition as described. The vendor was quick to ship. However, whoever refurbished the laptop did a terrible job. There’s a small 32gig cache disk, and a 512 gig SSD. Windows was installed on the small disk, so even trying to surf the Internet caused the disk to get full and the laptop unable to operate. It took about a day and a half to get everything straightened out. That includes getting Windows on the correct disk, and getting the sound, microphone and camera working. Appears to be a good computer now, but I’m sure most folks would’ve just returned it. It was unusable as received.
Reviewed in the United States on May 1, 2025
Hp EliteBook 840 G6 14-inch (2020) - Core i5-8365U - 16 GB - SSD 512 GBKelley C.
Purchased on April 2, 2025
Verified purchasethe keys are kinda really stiff on use. it's fine tho. seems like it was refurbished well. 😁 some stray marks...like wax crayon, but is fine. other than that...it's fine. works as well as it should. ita as functional as it should be. I'm happy. 😄
Reviewed in the United States on April 20, 2025
Dell Chromebook 11 5190 Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - EnglishSarah K.
Purchased on January 22, 2025
Verified purchasesome of the keys were very sticky on arrival. I was able to unstick them myself, but not what I'd expect from a refurbished product in "excellent" condition. The battery also seems to be working ok, but it's very unreliable about predicting how much time is remaining.
Reviewed in the United States on March 26, 2025
HP Chromebook 14A G5 A4 1.6 ghz 32gb eMMC - 4gb QWERTY - EnglishTabitha S.
Purchased on January 15, 2025
Verified purchase- Took some time to get booted and functioning properly (3hrs). Lots of restarting. - Perfect condition - Had 952 gigabytes instead of 1 terabyte. Barely a difference tbh. - Used to run a little slow but after 1-2 days started working perfectly. - I don’t know if this is on my end, but the extra warranty I paid/am paying for is not showing up as available. I don’t know how that is going on. Overall, pretty good for its price and a refurbished laptop, I recommend you buy this.
Reviewed in the United States on March 26, 2025
Hp Pavilion 15-EG3000 15-inch (2023) - Core i7-1360P - 16 GB - SSD 1000 GBKade C.
Purchased on October 16, 2024
Verified purchasefirst time is hearing about back market was back in 2019 so I took a shot in 2021 to buy myself a new phone the OnePlus 7 pro, ( 3 and 1/2 years later phone still holding up very strong ) 3 1/2 years later I decide to buy myself a Lenovo 2 in 1 laptop excellent grade so far for the past 24 hours it's been great nothing but great products yeah.... Its may say ( excellent) refurbished but it's like they're taking the old products that can't be sold no longer in stores and stick them in a warehouse and wait for people to buy them in all reality there's really nothing wrong with these products.. would always recommend
Reviewed in the United States on March 26, 2025
Lenovo IdeaPad Flex 5 16LAU7 16-inch (2022) - Core i5-1235U - 16 GB - SSD 512 GBMustafa A.
Purchased on October 4, 2024
Verified purchaseIt’s very nice working without any issues I like this dell latitude 5300 and looks like brand new product
Reviewed in the United States on March 26, 2025
Dell Latitude 5300 13-inch (2020) - Core i7-8665U - 16 GB - SSD 512 GBDavid R.
Purchased on December 26, 2024
Verified purchaseThe laptop was as listed in excellent condition as sold refurbished! There was a slight issue with the Windows installation. The laptop was shipped without being factory reset. Couldn't get into windows because someone's account was still there. I had to wipe the hard drive in BIOS and luckily I had a flash able version of Windows handy! I would have given this product a better rating had I been able to just power it up and go out of box!
Reviewed in the United States on March 26, 2025
Dell Latitude 7400 Laptop 14-inch (2020) - Core i5-8265U - 16 GB - SSD 256 GBKenyona P.
Purchased on October 19, 2024
Verified purchaseI purchased two refurbished chromebooks for my classroom (got tired of the kids excuses about why they couldn’t complete their work at home) and was able to get the IT guy to set it up so that we could use them on the school wifi. It’s been working out great so far. Only thing is connecting to the wifi has been an issue lately, but I do think the cause of it are the devices. Going to bring the IT guy back in to reset or fix that issue and the computers will once again be good as new!
Reviewed in the United States on March 26, 2025
Lenovo Chromebook 300E MediaTek 2.1 ghz 32gb SSD - 4gb QWERTY - English