Customer reviews for Renewed by Samsung

This is my first purchase in Back Market. With careful consideration choosing this seller to purchase my tablet, I am thrilled to have a well working refurbished device. my Galaxy Tab S9 Plus came iwith the pen and charger. I've been using the tablet for a while and works like a charm. Thank you!

Cell fee delivers excellent refurbished phones. Ordered this Samsung A15 to use as an MP3 player in my Salon space. It's just what I needed. Quality internal music player, plus I loaded my booking, timer, smart plug and calendar apps to run my salon business on WiFi. Excellent price, battery lasts days and if I ever need another phone, phone, I've got it!

I was nervous buying something from a website without talking to a real person. But it came in sooner than expected, and it works like new. If I had gotten this as a gift, I never would have known this is refurbished. Even the screen has no scratches on it. The only thing that I wish had changed was that it was dead when it came in the mail. But that's not a big enough deal for me to lower my rating.

I bought 2 watches recently, one Galaxy watch 5 and a Galaxy watch 5 Pro. One being for me (5 Pro) and the other being for my wife. The one I bought my wife was sold as being in excellent condition and the Pro I got for myself was sold as fair condition. My wifes watch looks and works as if it is brand new. Mine has what looks to be a small bit of glue residue on the bezel, otherwise looks new as well. The pricing was wonderful. Shipping time phenomenal. Communication was perfect. I am hoping I don't have to use it but if for whatever reason I need to warranty one or the other I am confident it will be smooth as well.

I paid $30 for a pair of Samsung Galaxy Buds 2 Pro. The exterior of the case has like a textured surface to it, and that surface is worn, scratched, and scuffed off all over. The right ear bud has a deep scrape on it. To be honest, all of these things add character in my opinion as the buds function flawlessly. The noise canceling on the Buds 2 Pro really is top tier. I'm really impressed. I'm paired with a Samsung Galaxy Note 20, which allows me to take full advantage of all the features the Buds 2 Pro offer. This was my first BackMarket purchase, but it most certainly won't be my last. I really appreciate the sustainability the site offers in this one aspect of my life.

Upgraded from a Galaxy Note 9 that I've had for years. Didn't want to break the bank, so I looked into refurbished. This Galaxy S23 Ultra was ordered in good condition, but came in excellent condition! Shipping was fast too! I would definitely use them again in the future!

I love the z fold 4 phone so much and it works smooth!! I had no problem with the shipping and it came in Monday instead of Tuesday! This is definitely worth switching from apple after 3 year of it’s simplicity

This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!

I recently purchased a Samsung Galaxy A05 from Back Market, and I couldn’t be happier with my experience. The device arrived in great condition, looking clean and well-maintained. Despite being a refurbished phone, it feels just like new no noticeable scratches or defects. I was particularly impressed with Back Market's service the phone was well-packaged, arrived on time, and worked flawlessly right out of the box.

The prompt shipment of the product was greatly appreciated, and its arrival two days ahead of schedule was a significant benefit. Consequently, the device arrived in a condition that exceeded expectations, appearing exceptionally clean. Based on this positive experience, I would highly recommend this vendor for future technology purchases.