Customer reviews for Verified Refurbished Laptops and Computers

Dell Precision 3541 15-inch (2019) - Core i7-9850H, 32 GB RAM, 512 GB SSD Initial Review: I've recently purchased this refurbished Dell Precision 3541, and here's my honest first impression after initial testing: Pros: - Excellent performance from the Intel Core i7-9850H CPU and 32 GB RAM. - Fast boot times and smooth multitasking thanks to the 512 GB SSD. - Professional, clean build quality with minimal cosmetic wear. - No noticeable performance throttling or stability issues under normal workloads. Great overall value for the specs provided. Cons: - Noticed occasional high CPU temperature spikes, particularly during intensive processes such as major Windows updates. - Minor cosmetic imperfections, such as slight marks on the laptop lid, but nothing serious. - Screen has subtle white spots (likely minor pressure marks); they're not very noticeable during regular use, but worth mentioning. Important Note: High temperature spikes were significantly noticeable during heavy Windows updates (like the Windows 11 update). Thankfully, temperatures stabilized afterward. Overall Initial Verdict: Very pleased so far! Great specs and solid performance for a refurbished model. The heat m...

This is the first time I ordered from Back Market and the seller IT Supply Guy. It was a very good buying experience for me. The device I ordered shipped in a very timely matter with some tracking. I was charged for what it was listed for on the site. I expected it to be just an okay physical condition device to arrive to me. Instead my expectation was replaced by what looked to be an excellent physical shape (like a brand new laptop and charger). Not even a scuff mark or any wear or tear! It arrived in a good cardboard box and had decent shipping material protecting it. A new out of the box OS was loaded on the laptop and it was ready for me to start setting it up (like you would from a store). I ran tests on the hardware using the internal diagnostic tools from Dell and a couple of 3rd party programs I installed. Everything checked out in excellent shape (including the battery). I’ve had this laptop for three weeks now at least and have used it almost every single day. Everything is running smoothly and as expected. I had a question about the charge on my card and the customer service at Back Market was very prompt and replied back to me. My question I had was answered very happi...

Kind of a mixed bag. The unit arrived as-described, if sloppily re-assembled. Hinges were loose and case was not properly reassembled. Booted and everything worked well, except the bluetooth which was intermittent and the fingerprint reader which may not have been properly connected. The *very good* news is this unit still had 6 months of Lenovo premiere support. I called Lenovo, trouble-shot it over the phone, then they sent a tech to my house the next day to completely replace the mainboard. While he was at it, the tech re-seated the fingerprint reader and and tightened all the screws, which he said were mostly loose. When he was done, the hinges were no longer loose, the unit was secure and felt great and the bluetooth issue was resolved. Ultimately, extremely happy for the price. I basically got Lenovo-new hardware internals for a third the price of a new Thinkpad. I'm unclear on whether that 6 months of Lenovo premiere support is a standard Back Market thing as part of their warranty support or whether I just got lucky and this unit had that support remaining from the original purchase. Sending the unit back for another questionably-reassambled-after-refurbish unit would have...

The Dell Latitude laptop came delivered in a well designed protected box and the laptop looked brand new for half the cost of what would have been a new laptop if I hadn't bought from Back Market. Thank you Back Market for making refurbished laptops easily available. This saved my dad a ton of money and works just as good as a new laptop for him. The plus side it comes with a 1yr warranty so he was less concerned of it being a used laptop once he heard its covered if he has any hardware issue arise while using it.

I’m a repeat shopper on BackMarket and have yet to be disappointed. This time I ordered a laptop and it arrived as described. Shipping was quick. I’ve only had it for about a week and a half, but it checks out just fine and is covered by a one year warranty. I’ll continue to use BackMarket when I’m shopping for refurbished tech.

I love this computer. It’s everything I expected. It looks and performs great. Thank you. This is the first time I’ve ever purchased a refurbished item. I was nervous at first, but I’m glad I took the chance. I saved a lot of money, and it is worth it. I will be buying other items from Back Market. My son told me about your company. I thanked him.

My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

Omg. Laptop arrived very well packaged, fast delivery and it looked brand new, performance was flawless and easy to set up. I'm a huge skeptic and this is 2nd purchase this month from Backmarmet , Z Fold was earlier this month and it works great 👍. I won't be going back to big box stores nor online stores. Thats right - forget PC Richards etc. Backmarket has replaced them all and has my endorsement !!!!!

Certified refurbished with vPRO Intel processor. Quick setup and updates installed seamlessly. I needed a work laptop fast and on a budget. This was a smooth transaction from checkout to delivery. I will definitely come back to BackMarket for my tech needs!