Customer reviews for Galaxy Note20

4.2/5

99 verified purchases in the last 6 months.

  • 100%
  • 74%
  • 14%
  • 5%
  • 7%

  • S

    Stephanie D.

    4.8/5

    2 months ago

    The phone itself was lovely. When I activated it, the phone was unlocked. The next day, after an update, it was locked to Sprint. The customer service was exceptional. After several conversations we decided to return the phone for a refund. The refurbisher regunded the full amount immediately. I plan to purchase another phone via Back Market. I have already recommended the refurbisher and Back Market itself to others. It has become my go-to site for all things electronic.
    Galaxy Note 20 5G

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  • D

    Debra R.

    5/5

    3 months ago

    This was a wonderful discovery!! This phone looks like new, only a couple if very minor scratches to the bottom of the case that I only noticed after several days of owning the phone. Set up was seamless.. I think this is one of the best ideas around! Save all the extra electronic junk from the waste pile, refurbish it, and we can get a "new" phone for way less than a brand new one! A definite win-win!!
    Galaxy Note 20 5G

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  • D

    Darlyne C.

    4.6/5

    1 month ago

    I love my Samsung Note 20 5G phone!. I ordered "Fair" condition and it only has one small scratch and its not seen beside I use a case! You can't beat the price under 400 for a 800+ phone! I'll always shop BackMarket! So glad I ran across the site. God Bless!
    Galaxy Note 20 5G

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  • A

    Aaron W.

    4.5/5

    1 month ago

    The physical appearance of the phone was just about perfect at the time of delivery. The phone functions properly in every department except for one and that's in the network connection area. I have to say it's very inconsistent and constantly loses it's connection throughout the day. When it's good, it's good.
    Galaxy Note 20 5G T-Mobile

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  • R

    Robert K.

    5/5

    1 day ago

    Phine is great and so was follow up with back market. I had the note 9 I cracked it. Now I have the note 20 and it was a seemless transition. I hardly notice the difference between the 2 versions. So glad I got it used and saved $100'
    Galaxy Note 20

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  • R

    Robert S.

    4.6/5

    2 months ago

    Quality of physical phone is great, but transition from Note 9 not so easy. Changes to basic functions are confusing. Contacts software is confusing and has eliminates easy, tab select search. Closing apps process is all or none. Not good.
    Galaxy Note 20

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  • L

    Liliana H.

    4.8/5

    2 days ago

    The phone Samsung Galaxy Note 20 5G was in very good condition and worked perfectly. Our problem was the sprint /T-Mobile sim card. The phone recognized every sim card and carrier except the sprit card. That was the only reason I had to send back the phone, which im so sorry about that . If you have any suggestions about a different sell phone we will definitely consider it.Thanks again for the great team who helped solve this problem. I'll definitely keep baying from you guys again.
    Galaxy Note20 5G

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  • L

    Leslie D.

    5/5

    5 months ago

    I got my Galaxy Note20 in excellent condition, and when they said "excellent condition" they meant it! Not a scratch on it. Everything worked perfectly. The pen works. The screen was flawless. Excellent condition from the inside out. I highly recommend!
    Galaxy Note20 5G

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  • V

    Velma P.

    4.9/5

    2 weeks ago

    My search led me to this site. I was hesitant at first as I never purchased from them before. My item came carefully packaged and in the time scheduled. I have already recommended to friends, and will definitely purchase from them again.
    Galaxy Note 20 5G

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  • J

    Jasmine L.

    5/5

    1 week ago

    This was my first time buying from back market and I was pleasantly surprised. It was in really good condition, the only blemish was a little scratch by the charging port. It swtiched over to Metropcs with no problem. I think it's been about a month now and it's still fast with no issues.
    Galaxy Note 20 5G

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