Customer reviews for Refurbished Samsung Galaxy S21 FE (5G)

I had an awesome experience buying my phone everything went smoothly. actually , I had purchased two phones one for me and my wife. we both got the Samsung Galaxy 21FE one black one purple. i believe we got good condition and they were excellent. i would highly recommend buying a phone or anything from backmarket. the only reason i'm giving only four stars. i wish since I bought 2 phones and was planning on getting visible plans. I would have had a promo for both plans instead of just one that would have been a lot cooler

I love my new Samsung S21 FE phone, even though it's hard to find a case and screen protector for it in stores it works perfectly and it has not a scratch or dent on it. I will definitely buy from back market again in the future & my fiancé is going to buy from them too. Thanks a bunch!

Fast shipping came in 2 days, 5-6 1/2" micro hairline scratches, plastic back some scratches and bruises (Fair)condition.Camera, cpu good,sound could be louder--blue tooth too, general info transfered, OS and security patches up to date, battery need touch up at evening /night a little, got a charger and USB C wire! Good deal at 87.15% off $653.25 new price,this is 3rd phone bought at Backmarket, definitely buy in future. Been telling friends/co workers about Backmarket refurbished phones.

the phone looks absolutely brand new. screen is perfect, no scratches or anything on the phone. way better than I expected for such a low price. the color is pretty awesome too! super happy about this purchase!!!

Very happy with the phone but there was no WiFi Calling prompt. Have family plan with Verizon and all other phones on the plan the prompt is there. Contacted Verizon numerous times and did not get resolved, they seemed perplexed. Contacted Samsung tech, again not resolved. Is there anything that you know could resolve this issue, would appreciate it.

The checkout process was amazingly quick and painless. The phone got delivered right on time as promised. I had to sign for it which was good to know that it was being protected all thr way until I got my anxious little fingers on it. Set up was so easy, im honestly just blown away by it still. it charges so quickly!!! I love everything about it. it looks and runs like it's a brand new out of the box phone. I couldn't ask for a better experience or a better product. Thank you Back Market!!

Phone is in excellent condition. No known issues thus far. Happy with charging/data transfer and ease of connecting to my network. Would highly recommend purchasing from Back Market to family and friends.

2nd time I've bought a phone from back market. I bought them for my sons. My oldest still has and uses his iphone and it has been problem free. My youngest wanted a phone like mine (galaxy s20) and he got a 21 from back market. It's time to replace my phone and though I usually buy new, I'm seriously considering backmarket.com because the experience and quality has been awesome.

Arrived in the time stated at purchase. It came in a plain white box with a USB-c charger and a tool to open the SIM tray. The phone is in perfect condition. Couldn't be happier with that. I was a little bit worried at unpacking and powering up as I kept having issues with the samsung UI a couple Google searches later I am up running with a cool and super functional device. Remember it will be factory reset so you have to get your app store shopping on. All said and done, great experience and Black Market has a beliver in me!