317 verified reviews in the last 24 months.
Torry J.
Purchased on July 10, 2025
Verified purchaseI got the phone in excellent condition, and I’m genuinely impressed. The shipping experience was solid — it arrived even before the estimated delivery time. I highly recommend buying from Back Market, especially for refurbished phones. They offer great deals and, most importantly, have strict policies to ensure customer satisfaction. Definitely a 100% recommendation.
Condition
Excellent
Reviewed in the United States on July 15, 2025
Sheri R.
Purchased on January 1, 2025
Verified purchaseI have used Back Market multiple times for different refurbished electronics & they have always done a great job! All our phones & laptops have been in great condition & the website is easy to navigate. I recently purchased a Samsung Galaxy S21 FE 5G 128GB & it is great & shipping was pretty quick.
Condition
Excellent
Reviewed in the United States on January 20, 2025
Atlas Z.
Purchased on June 16, 2025
Verified purchaseI purchased a Samsung Galaxy S21 FE 5G in excellent condition. That's exactly what I received. The only complaints that I have is the small battery size and the fact that it's not ESIM compatible. However, the price was lower than you would find anywhere else. Thank you Back Market for your business!
Condition
Excellent
Reviewed in the United States on June 30, 2025
Wing C.
Purchased on November 21, 2023
Verified purchaseFast shipping came in 2 days, 5-6 1/2" micro hairline scratches, plastic back some scratches and bruises (Fair)condition.Camera, cpu good,sound could be louder--blue tooth too, general info transfered, OS and security patches up to date, battery need touch up at evening /night a little, got a charger and USB C wire! Good deal at 87.15% off $653.25 new price,this is 3rd phone bought at Backmarket, definitely buy in future. Been telling friends/co workers about Backmarket refurbished phones.
Condition
Fair
Reviewed in the United States on December 3, 2023
Terry A.
Purchased on June 2, 2025
Verified purchasePhone was in excellent condition, except that the charging port is loose, cord easily falls out. Since I do wireless charging, it is not a problem..I didnt want to chance a return since the screen and body were perfect
Condition
Excellent
Reviewed in the United States on June 16, 2025
Susan M.
Purchased on May 1, 2025
Verified purchaseRecently I decided to upgrade my phone. The selection at Back Market is outstanding, so much so, instead of buying one phone I bought a second one too. Both were easy to transfer my old information to and work quite well. I would buy from Back Market again.
Condition
Excellent
Reviewed in the United States on May 11, 2025
William E.
Purchased on February 27, 2025
Verified purchaseI had an awesome experience buying my phone everything went smoothly. actually , I had purchased two phones one for me and my wife. we both got the Samsung Galaxy 21FE one black one purple. i believe we got good condition and they were excellent. i would highly recommend buying a phone or anything from backmarket. the only reason i'm giving only four stars. i wish since I bought 2 phones and was planning on getting visible plans. I would have had a promo for both plans instead of just one that would have been a lot cooler
Condition
Good
Reviewed in the United States on March 17, 2025
Phaedra M.
Purchased on January 19, 2025
Verified purchaseI love my new Samsung S21 FE phone, even though it's hard to find a case and screen protector for it in stores it works perfectly and it has not a scratch or dent on it. I will definitely buy from back market again in the future & my fiancé is going to buy from them too. Thanks a bunch!
Condition
Good
Reviewed in the United States on February 2, 2025
Molly D.
Purchased on April 30, 2025
Verified purchaseI almost didn't purchase a plan from visible (and a phone from you) because they don't ship the SIM card to PO Boxes and the website doesn't recognize my physical address. What's the deal with that? Please ship to PO Boxes. I bought the exact same phone I already had because it was the most affordable android phone with the best reviews. It's excellent, highly recommend.
Condition
Good
Reviewed in the United States on May 11, 2025
Alex N.
Purchased on April 23, 2025
Verified purchasethe phone looks absolutely brand new. screen is perfect, no scratches or anything on the phone. way better than I expected for such a low price. the color is pretty awesome too! super happy about this purchase!!!
Condition
Good
Reviewed in the United States on April 29, 2025