Like others, I was rather unsure how purchasing a refurbished phone would turn out. I was delighted to find it was an excellent experience. Phone was immaculate and I even received the phone a day early. It took a while to set the phone up with my carrier which was no fault of anyone but the carrier (Verizon). But in two days, everything was perfect.

the phone is awesome, wife loves the phone, delivered undamaged box not smashed or crushed thank you will order more keep them deals coming...

Disappointed. The pixel 9 feels like a downgrade from the Samsung S9+. Significantly heats up during moderate use like gps or gaming, frequent disconnection from Android auto, closing background apps when switching between apps. The pixel 9 is a poor choice.

The device I ordered first was pink but it was somehow unavailable but I was able to find another black one. But I keep get notices about the pink one. And the phone came in excellent condition. It seems to be working very well. It looks great.

The ordering process was smooth and easy. I received my new phone in record time. The setup was easy for a guy for the 1960s. Very pleased with the entire experience.

It came quick and it's in wonderful condition. Much better experience than the one I tried to buy from eBay. This is my second phone from Back Market, and I regret trying eBay honestly.. Thank you!

Never buying new again! Phone is in great condition and works like new. Battery is excellent lasts longer than my old phone. Called my carrier to activate with no problem. Thank you!

Despite ordering a device in "fair" condition, it is in better shape than my previous phone. I am very pleased with the physical shape and snappiness of the phone.

device is in GREAT condition. was really easy to set up my new device and shipping details were very accurate!

I love it and thanks so much for making it very easy transition to the new phone without any hassle!