Customer reviews for iPhone 11 Pro

4.2/5

Average of 615 reviews from the past 6 months.

4-5 stars
71%
3-4 stars
16%
2-3 stars
7%
1-2 stars
6%
Blake N. Bought: iPhone 11 Pro 2 weeks ago
5/5
This was my first purchase of a refurbished tech device. I felt I was taking a chance but Back Market coached me through the process with no stress. Communication was warm, efficient, and timely. I never wondered what was going on. The iPhone 11 Pro Max replaced an iPhone 6s that was almost no...

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Leah S. Bought: iPhone 11 Pro 1 month ago
4.5/5
We were very unhappy with the seller of this product. They used a substandard screen that was not Apple, we don’t even think it was an OLED screen because the blacks were not true black. The phone only lasted a few days before the screen completely stopped working. We couldn’t even turn the phone of...

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Facunda I. Bought: iPhone 11 Pro 1 month ago
5/5
The phone that I ordered came out perfect! 100% Battery Health for that price? Wow, I was astonished! And the cherry on top was that it included a fast charger! I’m in love with this app! Definitely recommend for someone who doesn’t mind the risks of refurbished, but for minor scratches, who wouldn’...

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Truong V. Bought: iPhone 11 Pro 1 month ago
4/5
Phone was delivered quickly. There are some small scratches on the screen and border of body frame. Anyway, it's ok for me because i am using a phone case and added a screen protector. Battery health is 87% which is fair to a 3-year-old phone. I have been using this phone for 4 months. Functionali...

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Cindy C. Bought: iPhone 11 Pro 6 months ago
4.5/5
The appearance of the iPhone is perfect BUT the phone continues to send a warning that it is unable to determine if the iPhone display is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete. We ordered two phones, this o...

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Amanda H. Bought: iPhone 11 Pro Verizon Today
4.8/5
I returned this and repurchased another of the same phone from the seller bc my first one was nearly perfect but the speaker was blown. They were super nice and accepted the first one back with no issues. They offered to swap once they received the first one but I didn’t want to wait so I chose just...

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Cindy C. Bought: iPhone 11 Pro 6 months ago
4.5/5
The appearance of the iPhone is perfect BUT the phone continues to send a warning that it is unable to determine if the iPhone display is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete. We ordered two phones, this o...

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Isadora da silva S. Bought: iPhone 11 Pro 5 months ago
5/5
I'm suspected to say something, since been a couple of hours that I received the phone, but it been a good experience so far. It was supposed to come on Thursday, but it came today (Wed). I brought it in fair condition, but honestly seems like new, the only thing that shows that this is not brand ne...

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Mike M. Bought: iPhone 11 Pro 2 months ago
5/5
Deliver on time quality the product was that stated it was worth the money saved a lot of money by refurbish phones from black market this is my second phone from then happy haven’t had any problems with them.

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Charly N. Bought: iPhone 11 Pro 3 weeks ago
5/5
Best quality for piece I’ve seen. There are minimal scratches on the side not visible unless seen at a certain angle with light, (I bought the good grade) with no other blemishes. Shipping was good just with ups so no P.O. Box came a little early by half a day. It will give you a non genuine screen ...

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