Customer reviews for iPhone 13 Pro Gold

4.3/5

693 verified reviews in the last 6 months.

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    Angela W.

    4.6/5

    Reviewed in the United States on March 9, 2024

    I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien ...
    iPhone 13 Pro - Locked Verizon

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    Purchased on February 25, 2024

  • P

    Patrick D.

    5/5

    Reviewed in the United States on March 31, 2024

    Upgraded from iPhone 8+ to iPhone 13 Pro. Double my memory. Most importrant, the photo lenses make all the difference in the world. Great value for the price. I thought I had received a new phone not a refurbished phone!
    iPhone 13 Pro - Unlocked

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    Purchased on March 11, 2024

  • C

    Christine K.

    4.4/5

    Reviewed in the United States on March 21, 2024

    In the past I always bought new phones because I didn’t have real trust in refurbished phones. But as my son had a great experience with Backmarket, I thought I should go with them this time. I bought a phone advertised as being in “very good condition” and I have to say I‘ve been totally happy with everything so far: their service, shipping, and the phone! The reason why I don’t want to give a five star rating is, that I was a bit disappointed that it didn’t come with a new battery, though. The battery is still good at over 80%, but at a price of $600 for an iPhone 13 Pro, I definitely had hopped it would come with a new battery! But apart from that I really can recommend Backmarket and their products.
    iPhone 13 Pro - Unlocked

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    Purchased on February 20, 2024

  • C

    Christopher A.

    4.4/5

    Reviewed in the United States on March 4, 2024

    Overall fairly pleased with my iPhone 13 Pro with one exception. Pleased with back market and the service. I bought a “fair” condition phone, as cosmetics of the case are not too important to me; I put it in a case anyway. It was my impression that regardless of cosmetic grading, the phone internals are supposed to be fully up to snuff. My phone alerts me that it cannot verify if the camera is a genuine part. Not the end of the world. The cameras work well — except the telephoto camera has a couple of small smudges indicative of dirt on the CCD sensor. This can only be seen on a uniform background, like a clear blue sky or a white wall. I doubt most would ever notice, but as a photographer, I see it. It’s not a deal breaker, but a slight annoyance. My guess is that this phone’s camera was refurbished or replaced. I don’t know if it was replaced with an aftermarket part or not. Maybe. It works.
    iPhone 13 Pro - Unlocked

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    Purchased on February 26, 2024

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    Kalie D.

    4.9/5

    Reviewed in the United States on December 29, 2023

    I decided to purchase a iPhone 13 Pro from this seller because their asking price was competitive among the sea of iPhone refurbishers on BackMarket. This is the third iPhone I've purchased off BM and thankfully, it's the only one I won't have to request a return for. The iPhone was shipped quickly and arrived within a few days. I purchased the phone in 'Good' condition and although it doesn't quite meet BM's description for 'Good', I can understand why the vendor labelled the phone as such. The back and sides of the iPhone (including the camera lenses) are flawless: no perceptible scratches, dings, or discoloration. The screen has a few scratches, two of them particularly noticeable but it doesn't affect the touchscreen's responsiveness and they're only visible when the screen is off. 'Good' is a fair label in my book. As for the software, it's snappy and apps are quick to load; a significant improvement over my aging Samsung. The battery life is at 88 percent, which is more than what I started with on my old Samsung Galaxy (that I purchased in 'Excellent' condition) and more than enough for my needs. iPhone 13s have an internal setting that limits charging in order to prolong b ...
    iPhone 13 Pro - Unlocked

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