Customer reviews

4.3/5

541 verified reviews in the last 6 months.

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  • A

    Amy C.

    Purchased on January 6, 2024

    4.5/5

    So far my experience with my refurbished iPhone 13 pro max 512 has been very good. I upgraded from a iPhone x. So it was a big upgrade for me that I've been wanting for years! Other then it taking 2 days longer then expected to arrive it came in great shape. There was a couple little nicks here and there but you really have to look to be able to tell and see them. Battery life 91% One thing that is going wrong tho is every time I try to take a pictures it is very blurry. Even changing the distance back and forth and messing with it. Any closer up pics are just completely blurry. I can take far away pictures but when I want to zoom in my daughter's face or my dog it's just a blurry mess. And the one thing I really loved about the pro max was the 3 cameras. So thats disappointing. But everything else is going great. And I would buy another phone from them. I will be reaching out them about what to do about the camera lense issue. If your thinking about ordering from this website I would definitely trust them and order from them again. I am glad that I did.

    Reviewed in the United States on January 23, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • J

    Juma W.

    Purchased on December 12, 2023

    4.9/5

    I recently purchased the iPhone 13 Pro Max 512GB in Sierra Blue from Back Market, and I couldn't be happier. The device is a powerhouse, with lightning-fast performance, a stunning camera system, and a vibrant Super Retina XDR display. Despite being refurbished, it arrived in pristine condition and functions like new, backed by Back Market's 12-month warranty. The savings compared to buying brand new are significant, making it an unbeatable deal. I highly recommend both the iPhone 13 Pro Max and Back Market for anyone looking for a top-tier smartphone experience at a more affordable price.

    Reviewed in the United States on March 25, 2024

    iPhone 13 Pro Max 512GB - Sierra Blue - Unlocked
  • J

    John N.

    Purchased on March 5, 2024

    4.8/5

    I love the price. I love the device so far. it seems like Back Market is a legitimate option when looking for discounted smartphones and electronic devices. I will buy again in the future! Just make sure you click on the refurbisher company name and research that company. make sure it's a reputable company. BuySaveRepeat is the best on Back Market!

    Reviewed in the United States on March 8, 2024

    iPhone 13 Pro Max 256GB - Gold - Unlocked
  • M

    Matthew S.

    Purchased on May 24, 2024

    4.8/5

    This refurbisher is awesome, I needed to get a new phone and struck gold on this one. I got it in good condition but when the device came in it looked brand new besides a little dust on the camera if you are like me and in the market for a new phone this company is the way to go I'm pretty sure the seller is called certified direct. They did awesome I will add that this phone did come with a 86% battery life which is normal when you buy a refurbished phone but the battery is great definitely holds a charge I would rate this phone 10/10🤌👌

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • E

    E F.

    Purchased on April 8, 2024

    4.9/5

    Decided to upgrade from an iPhone SE 2nd Gen after wearing out the battery and cracking the screen. Overall very impressive refurbished quality and very happy with the phone. The only detectible damage from the phone was two small, nearly invisible scratches on the screen and two small scratches towards the top notch, but nothing I really am obsessed over. 👍👍

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • J

    Jonathan N.

    Purchased on March 24, 2024

    5/5

    Just set up and inspected device. Exactly as described. Flawless performance thus far. This is my 7th device purchased from BM and every order has exceeded expectations. Great company, top of the line refurbishers, and excellent customer service. Trading in my old device as well. Highly recommend Back Market.

    Reviewed in the United States on March 29, 2024

    iPhone 13 Pro Max 1000GB - Sierra Blue - Unlocked
  • T

    Tyre B.

    Purchased on March 6, 2024

    4.9/5

    If you’re nervous about this app, let me be the one to tell you that I was the same way💀 I was in desperate need for a new phone but absolutely did not want to pay $1000+ so I found out about back market and bought this iPhone 13PM 512gb in good condition and it’s honestly great, no noticeable dings or scratches on the phone itself, came with 88% battery but that’s expected when you buy refurbished tech but other than that this phone is amazing and just what I needed!

    Reviewed in the United States on March 17, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • H

    Heriberto G.

    Purchased on January 7, 2024

    4/5

    Recieved the wrong color and with a small scratch on the screen. I know it's refurbished so I didn't expect the screen to be perfect but I believe I payed a little extra so it would be of better quality

    Reviewed in the United States on January 28, 2024

    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked
  • M

    Maurion M.

    Purchased on January 9, 2024

    4.9/5

    Let me say at first I was scared but it got here fast and it was super way to set up. At first was thinking it was a scam but now I’m here to say ima start buying my products from back market and for the price oh trust you can’t beat it at all anywhere. The phone came with no scratches and was in amazing condition and also the battery life was at 100% which shocked since it’s a refurbished phone. Back market 10 out of 10 will come back again.

    Reviewed in the United States on January 24, 2024

    iPhone 13 Pro Max 256GB - Graphite - Unlocked
  • S

    Sean alexander M.

    Purchased on April 19, 2024

    5/5

    I don't normally write reviews but... I cant stress this enough, every part of this experience was amazing, especially because this is my first refurbished device ever. My new phone came in better condition than I expected; there were a couple light scratches that I only found going over the phone with aggressive attention to detail. It's as close to a new device as I could hope for. All original parts and the delivery went perfectly. If this is the quality of refurbished devices is this high, I will never buy a new phone again!

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked