Customer reviews for iPhone 13 Pro Max 256 GB

3.8/5

335 verified reviews in the last 6 months.

  • 100%
  • 63%
  • 11%
  • 11%
  • 15%

  • E

    Edward Y.

    5/5

    Reviewed in the United States on June 7, 2023

    The phone came in as brand new condition and even the battery health is 100%. The shipping is fast as well. I had purchased few devices from Apple Refurbished store, and now I think it's time to use BackMarket for my used iPhone shopping.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on June 3, 2023

  • E

    Edith M.

    4.8/5

    Reviewed in the United States on August 21, 2023

    So far I’m happy with my purchase. I checked everything I knew to check on a refurbished iPhone, and as far as I can tell it checked out well. The only thing I was concerned with was the sound of the ring (same ring tone as my old iPhone), and the sound quality when talking with someone. Other people did not seem to think it sounded funny, so perhaps it was just me too closely comparing my old one with the new one. I tend to keep things a long time so I was pretty attached to the sound of my old iPhone 6S! There were no scratches or signs of wear at all. So I believe I am very happy with this choice. Has a 91% battery too. Thank you
    iPhone 13 Pro Max - Locked AT&T

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 27, 2023

  • O

    Oscianna M.

    4.6/5

    Reviewed in the United States on April 10, 2023

    At first I was hurt because the phone caned Graphite color instead of the Sierra blue I ordered. But the phone came and you can’t really tell it’s refurbished. It’s literally like brand new. No scratches at all. 100% battery health. Overall pretty good experience. Will recommend to a friend.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on April 6, 2023

  • T

    Tayna B.

    4/5

    Reviewed in the United States on September 8, 2023

    I chose the excellent condition of the phone I purchased - The phone I received has minor dings on 3/4 corners as well as the battery health is only at 89%. I paid a price that was very very similar to a new bought one however I prefer to buy refurbished to reduce waste. A little disappointed in quality of phone for price, but shipping and tracking was very good. I do think they could have secured the phone a little better within the box, it had a bit of wiggle room to slap around inside during shipping.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 6, 2023

  • P

    Paris S.

    5/5

    Reviewed in the United States on July 20, 2023

    I was skeptical about purchasing a refurbished phone for the first time. I’m glad I did, my phone arrived flawless..no scratches and 100% battery. I will definitely be doing future business with this site and will definitely recommend. Also great shipping. Im impressed.
    iPhone 13 Pro Max - Locked AT&T

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 16, 2023

  • W

    Wayne S.

    4/5

    Reviewed in the United States on August 10, 2023

    great iPhone 13 Pro Max, great condition, took it to my carrier (Verizon) for the new sim card. only disappointment was apple said I could not transfer my apps and texts because my iPhone X is to old?? but what do you expect from Apple. as always no help.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 12, 2023

  • S

    Sheldon M.

    5/5

    Reviewed in the United States on September 3, 2023

    This is my first time ordering something for myself and as usual I’m very happy I bought a iPhone 13 Pro Max and a 2019 13” inch MacBook Pro and both look brand new from now on Back Market will be my home for device.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on August 17, 2023

  • J

    Julie T.

    4.5/5

    Reviewed in the United States on June 8, 2023

    Item was sent in good condition and packed nicely, but seller shipped wrong model. Purchased an iPhone 13 Pro Max, but was sent an iPhone 13 Pro. Very inconvenience and team replied in 1-3 business days for each message sent, but full refund was sent.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on May 19, 2023

  • J

    Jim B.

    4.9/5

    Reviewed in the United States on September 4, 2023

    The experience was great. I researched it and although it was a bit pricey, the phone is in excellent condition. No damage or anything else that I could visually see. Before even setting it up to use, after receiving it, I went and had a case, screen protector and camera lens protector put on it to keep it from getting damaged. The transfer of data from my old iPhone to my new iPhone 13 Pro Max was so easy and although I lost a few items in the process, it was still fairly straightforward. Like I said, although it bit pricier than o I noticed afterwards, overall I am happy with the purchase.
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on August 22, 2023

  • M

    Marcus M.

    5/5

    Reviewed in the United States on June 23, 2023

    iPhone 13 Pro Max is in excellent condition! Just discovered Back Market and this was my first purchase and now I’ll buy all future phones and other electronics from them. Very impressed — shopping was easy, shipping was fast, spunky marketing. Great experience all around!
    iPhone 13 Pro Max - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on June 6, 2023