Customer reviews for Refurbished iPhone 13 Pro Max

4.3/5

705 verified reviews in the last 12 months.

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  • R

    Rebecca W.

    Purchased on February 28, 2025

    Verified purchase
    5/5

    Sunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.

    Reviewed in the United States on March 9, 2025

    iPhone 13 Pro Max 128GB - Gold - Unlocked
  • K

    Keith G.

    Purchased on October 17, 2024

    Verified purchase
    4.1/5

    Phone looked great and held charge very well after opening up. We finally made time to activate it, and got message that the camera had been replaced with a non-Apple camera. Jury still out on how good the after market camera is. Understand that it’s refurbished, but figured that might be battery and such.

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 512GB - Silver - Unlocked
  • D

    Durand W.

    Purchased on September 23, 2024

    Verified purchase
    5/5

    This was my 2nd attempt on ordering an iPhone 13 Pro Max. The last order had to be sent back due to be sent a pro instead of Pro Max. I read tons of reviews where other customers were blown away and amazed with the phones they received. I felt well maybe it's my turn to be wowed and so I pulled the trigger after making my selection. Fir me, anything that could go wrong usually does when ordering from anywhere. I selected 512GB in Good condition, hoping I'd get Excellent, with no or few scratches. I was blown away with my device that also came ahead of schedule. I got an iPhone 13 ProMax, not only in perfect condition, with a minor ding on the corner, (which didn't matter cause I'm keep mine inside cases at all times), but with also 1TB of storage. This dealer SOLIDIFIED my faith in Back Market for refurbished products. If at all possible, I will be using them again and again with future orders. I've had no single issue, nor complaint on this order. I even got the full value quoted on my iPhone that I sold to Back Market a couple weeks prior. Thank you again Back Market and keep up the outstanding work that you and your dealers are doing.

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • T

    Tricia K.

    Purchased on February 14, 2025

    Verified purchase
    5/5

    I love my iPhone and pro laptop, both are so like new it’s hard to imagine they are used. This has to be the best way to buy electronics in an ever changing tech world. Sorry I missed the cut off date to write review for laptop but I was busy getting to know all the advances since my 2009 MacBook Pro, and there have been a lot! And the iPhone is big so I can see the screen. A great big thank you to the companies that do such a super job of refurbishing! I’m sharing with everyone who will listen of your great program, I am a customer for life!

    Reviewed in the United States on March 5, 2025

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked
  • T

    Teresier M.

    Purchased on December 21, 2024

    Verified purchase
    4.9/5

    I’ve only had this phone for about a week but so far, it hasn’t given me issues. The camera acts up every now and then. Usually when I reboot the phone, the issues resolves. The phone is refurbished so, you get what you pay for. I’m satisfied so far.

    Reviewed in the United States on January 12, 2025

    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked
  • B

    Blake I.

    Purchased on November 20, 2024

    Verified purchase
    4.9/5

    I was scared to buy from Back Market for a while but glad I took the plunge! If you can get a phone from my refurbisher SaberTooth, I recommend it. I ordered this in good condition and the screen was flawless, no major dings on the body, battery at 84% but given that it’s a Max and above 80% I’m happy. And the warranty and return policy were there to help just in case.

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • W

    Waylon L.

    Purchased on October 7, 2024

    Verified purchase
    4.6/5

    Overall great looking device, but for a premium refurbished device that was supposed to come with a new battery it only came with 93% capacity. Still love the phone and definitely better than the price of a new one!

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked
  • T

    Tai M.

    Purchased on November 8, 2024

    Verified purchase
    4.9/5

    I love it so much!!! this is my first time getting from back market, usually i would go through amazon for a refurbished phone. So glad i chose this. The battery capacity is at 100% no scratches, cracks or anything and works perfect so far. I chose the excellent condition. Worth it imo. This is a real review btw!

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • E

    Eugene C.

    Purchased on July 25, 2024

    Verified purchase
    5/5

    When it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like ...

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked
  • J

    Javin H.

    Purchased on December 3, 2024

    Verified purchase
    5/5

    This phone is amazing! I have never been one to like the newest phone nor the pricing that comes with it. I researched the best iPhone to date according to specs, battery life, and accessibility; that is how I chose the iPhone 13 Pro Max. Of course Apple would stop making their best iPhone in order to sell their new ones, but Back Market made it easy for me to still get my choice of phone. When the phone arrived, it had 98% battery capacity, no scratches, scuffs, or cracks. I got it in Excellent condition just to be safe. I saw mixed reviews coming from people and the only difference between a good review and a bad one was what condition grade you chose. Always go excellent to be safe. I have been using this phone for a few weeks now and I've had no issues. I uprgraded from the iPhone 11 to the iPhone 13 Pro Max. The life on the iPhone 13 Pro Max is superior in all aspects. Long lasting battery (even while streaming), apps open fast and operate at a pleasing speed, and the titanium body of the phone provides strong support. The data transfer process was easy and only took about 3-4 hours (I have a lot of photos and messages). All in all, I will definitely buy from here again. I...

    Reviewed in the United States on December 19, 2024

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked