885 verified reviews in the last 24 months.
Isaiah B.
Purchased on April 7, 2025
Verified purchaseI rate this 5 stars because I’m super impressed with back market, and Certified Refurbished, they meant it when it said excellent, there was no scratches, no dents, nothing, and an extra bonus was it came with 100% battery health, I’ve never bought from apple before and I feel proud to be apart of back market in helping the world, even though I didn’t get the experience of opening a apple box it still feels like I did, so Thanks to all of you that made this possible for me and everyone else, I really appreciate it!
Condition
Excellent
Reviewed in the United States on April 12, 2025
Liza G.
Purchased on January 9, 2025
Verified purchasePhone came like it was brand NEW! No scratches no nothing! Came with a brand new charger and box, and when I checked the battery capacity it’s at 100% with only ever being charged 3 times ever. Had my doubts because it refurbished and it’s a gift for someone but I definitely recommend buying from here! Not to mention shipping was free and it came in two days!
Condition
Excellent
Reviewed in the United States on January 13, 2025
Karla S.
Purchased on July 20, 2025
Verified purchaseFinally made the switch from an iPhone X to an iPhone 15 and I’m so happy I chose to buy refurbished. My phone arrived in no time at all and works perfectly. I definitely recommend Back Market for all of your tech needs!
Condition
Excellent
Reviewed in the United States on August 4, 2025
Paula V.
Purchased on July 27, 2025
Verified purchaseI have purchased from Backmarket quite a few times over recent years and despite having one bad experience recently, I gotta say I really do love them! My bad experience was with a iPhone 16, which was supposed to be unlocked but instead was seemingly carrier locked to Xfinity Mobile and had hardware issues surrounding cellular service. But I sent it back to them, they checked it, (I assume) determined it wasn’t fixable and refunded me right way! Their customer service was nothing short of kind and helpful, my only complaint is it often took 12 or more hours to receive any response. Now obviously an iPhone 15 is a small downgrade from iPhone 16, but after the experience I had I decided I’d rather buy their top quality refurbished 15 for close to the same price as their good condition 16. I have no doubts, had I ordered the 16, it would’ve been fine, but I couldn’t help but feel a little hesitant. So far I have gotten this phone setup with no issues at all! Very happy with it! And to speak on the longevity of these refurbished phones, my boyfriend is currently using an iPhone 13 mini I ordered from here about 3-4 years ago! Works absolutely perfect!
Condition
Premium
Reviewed in the United States on July 31, 2025
Kristalyn L.
Purchased on June 4, 2025
Verified purchaseAt first I was skeptical and nervous about my purchase because.. well its a refurbished phone but ohhhh my god Im so glad I got It. My new IPhone 15 came completely untouched! It looks wonderful. It runs smoothly. Very happy with my purchase.
Condition
Premium
Reviewed in the United States on June 8, 2025
Dan M.
Purchased on April 21, 2025
Verified purchaseMy experience with Back Market has been tremendously positive. This phone was the 4th item I've purchased refurbished from Back Market. The iPhone 15 quality is certainly better than the iPhone 12 I traded in. One downside is the phone has crashed a few times while in Portrait mode in the camera app. The OS froze then the screen went fuzzy. I had to manually reboot the phone a couple of times. On the 12 it would sometimes lag in Portrait mode but this was a first. I'll keep an eye on it.
Condition
Premium
Reviewed in the United States on May 5, 2025
Luis P.
Purchased on June 16, 2025
Verified purchaseThe phone came in near mint condition. It arrived nicely wrapped in bubble wrap with a charger. The color that I chose was green and it looks great! setting up the phone was easy, along with syncing the phone
Condition
Good
Reviewed in the United States on June 20, 2025
Maria C.
Purchased on July 2, 2025
Verified purchaseI am very happy with my iPhone15. I haven't figured out how to transfer all of my photos yet, but that's on me. The delivery was quick and the condition of the phone is excellent so far. I highly recommend buying refurbished technology from Back Market. Thank you!!
Condition
Excellent
Reviewed in the United States on July 23, 2025
Erin W.
Purchased on October 19, 2024
Verified purchaseI’m happy with my new iPhone 15! It’s in good shape and it doesn’t have any outside flaws that I can see with my naked eye ( although I did get excellent condition). Though I’m not impressed with the battery capacity ( 87% ) it still holds charge good. It’s what i expected refurbished, and I’d buy from here again!
Condition
Excellent
Reviewed in the United States on November 6, 2024
Carlos A.
Purchased on April 2, 2025
Verified purchaseLoving it! Seriously had some concerns about back market but this proved to be the right choice :) trade in has been sent too so hopefully i get a good amount back! Recommended and I will definitely try back market for more refurbished electronics!
Condition
Excellent
Reviewed in the United States on April 21, 2025