Customer reviews

4.2/5

110 verified reviews in the last 6 months.

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  • J

    Jesse W.

    Purchased on January 16, 2024

    4.9/5

    I’m very satisfied with the product which is a refurbished iPhone 7, the dissatisfaction I have is with myself because I should have spent a little more to get a new battery with the phone and I wasn’t sure if a refurbished phone came with a new battery or not. FOR ANY ONE WONDERING THE SAME THING: No a refurbished phone does not Come with a new battery. However, Back Market is with the money!

    Reviewed in the United States on January 30, 2024

    iPhone 7 128GB - Gold - Unlocked
  • D

    Dorothy S.

    Purchased on February 8, 2024

    5/5

    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.

    Reviewed in the United States on February 25, 2024

    iPhone 7 128GB - Black - Unlocked
  • C

    Crystal V.

    Purchased on December 13, 2023

    4.9/5

    I purchased 2 phones both came in excellent condition but I ended up having technical problems with one. The seller made good with the problem. They didn’t have a replacement so they refunded the money very fast these phones were the 5th items I purchased from Black Market and I so far am very satisfied. Products have come like new no scratches nice battery life ect. I recommend using Black Market to anyone looking to buy refurbished electronics.

    Reviewed in the United States on December 27, 2023

    iPhone 7 32GB - Silver - Unlocked
  • T

    Tammie O.

    Purchased on February 13, 2024

    4.4/5

    I love backmarket for great deals. This iPhone 7 looks and works great. I gave almost nothing for it. Every system in here runs smooth. I would recommend if you need a quick replacement phone. 2 issues to address are battery life. Which is not as great as I’d like. I was use to charging at the end of every evening. With this phone I have to charge 2 times daily. Sometimes 3 depending on my phone use and I use my phone for everything! Signal is another issue but that’s an apple issue not a backmarket issue. I live in a very rural area. The phones signal is horrible out here. When I’m in town it’s great. I’m still pretty happy with my quick replacement phone.

    Reviewed in the United States on February 27, 2024

    iPhone 7 128GB - Gold - Locked T-Mobile
  • G

    Gabriel B.

    Purchased on April 2, 2020

    4.9/5

    I ordered this iPhone 7 in 2020. It's 2024 now, as I write this. The phone has worked great! But it's very old now and struggles to do basic things. The battery has lived it's life. And the newest iOS is not compatible. I just bought a much newer phone (Google Pixel 7) from BackMarket to replace this ancient iPhone 7. I have never had a bad experience with BackMarket and have recommended them to friends and family people who, as far as I'm aware, have also had a great experience.

    Reviewed in the United States on March 19, 2024

    iPhone 7 32GB - Black Unlocked
  • M

    Markiya S.

    Purchased on May 23, 2024

    5/5

    I love the phone it came with 100% battery capacity which is rare to me. Little to no scratches on the front and back the only downside is side is the phone over heats a lot I had it for 1 and 1/2 day so far and it overheated 4 times I had to put it in the fridge lol but yeah it didn’t come with an box for the charger

    Reviewed in the United States on May 29, 2024

    iPhone 7 128GB - Black - Unlocked
  • S

    Stacia P.

    Purchased on February 28, 2024

    4.1/5

    I’ve always had really good experiences from this app. This is the very first electronic I got that’s very good and not excellent, and honestly, it still looks great. Tiny scratches around the camera but that was to be expected. Shipping was fast. The only reason I am giving 3 stars is because I just had pay $130 for a new battery the same day it was delivered because the one it came with was exhausted so right away it didn’t hold a charge so I’m a little disappointed in that. But that won’t deter me from shopping here because everything else has been great! I’ve had a laptop for 2 years now no issues. iPhones and watches. Thank you to the seller though for shipping so fast and it really does look nice so I appreciate it. Thanks!

    Reviewed in the United States on March 6, 2024

    iPhone 7 32GB - Black - Unlocked
  • P

    Patricia D.

    Purchased on December 27, 2023

    4.8/5

    I brought for my brother, haven't given to him yet. I have a iphone 8 from Black Market, bought 2 1/2 years ago, it excellent haven't had any problems with, that's why I decided to buy one for my brother.

    Reviewed in the United States on January 7, 2024

    iPhone 7 32GB - Black - Unlocked
  • C

    Crystal V.

    Purchased on December 21, 2023

    5/5

    Just took iPhone out of box set it up looks amazing seems to be working amazing I’m happy so far. I’ve purchased many past products and I’m going to assume that this phone will be just as amazing as all the rest have been. No scratches or dings like I paid for. I’m, happy happy happy I’m singing my happy sooong. Lol but for real I love back market items they have been great so far.

    Reviewed in the United States on December 27, 2023

    iPhone 7 128GB - Black - Unlocked
  • M

    Michael neale J.

    Purchased on March 5, 2024

    5/5

    The phone was working like a new phone. It said “Hello” when I turned it on. It only took two hours to load the apps I use. It had all of the essential apps already on it. I got a SIM card that fit and now I can make calls without Wi-Fi. I really love my new phone even though it’s an older iPhone. I highly recommend getting a renewed phone from backmarket.

    Reviewed in the United States on March 20, 2024

    iPhone 7 32GB - Black - Unlocked