Customer reviews for MacBook and Laptops

4.3/5

5,297 verified purchases in the last 6 months.

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  • A

    Aine S.

    4.6/5

    2 months ago

    As a nursing student without much spare change, I was definitely nervous to buy a refurbished computer. However, BackMarket has provided nothing but excellence in its products at a margin of the price charged by Apple. With a few minor scratches on the back, this MacBook Air is working splendidly. No complaints so far and I've had it for about a month. I will try to update later on if it fails to continue to perform the way it is right now, but right now I am a happy customer and would recommend to anyone who is looking for a good option!
    MacBook Air 13" (2020) - QWERTY - English

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  • E

    Ellen H.

    5/5

    2 months ago

    I was hesitant to buy a MacBook from a third party re-seller so bought refurbished from Apple and it was a dud. I returned it for full refund. I had heard about BackMarket and decided to give it a try, the prices were much better than Apple's refurbished prices. My Black Market MacBook Air is in excellent condition, not a scratch and runs beautifully. The delivery and payment process was seamless. I can't speak to the customer service as I had no reason to connect. I am extremely happy -- as a Mac owner for 30 years, I am pleased to see reputable re-sellers provide this service. I highly recommend BlackMarket.
    MacBook Air 13" (2018) - QWERTY - English

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  • J

    Josh S.

    5/5

    4 months ago

    Outstanding option to find affordable Apple products and others. MacBook Air I purchased is exactly what I need for my work and at a 1/3 of the price. Very pleased and will look to buy more refurbished electronics from BackMarket in the future.
    MacBook Air 13" (2017) - QWERTY - English

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  • D

    Devin R.

    5/5

    5 months ago

    I gifted it to my daughter who will be entering high school. She was happy with it and could barely tell it was refurbished.( not that it mattered to her) very well packaged and matched the grade I selected.( 1 little ding on the corner which we can’t see with the hard case on it, other then that it was absolute mint) I’ll def buy again and may treat myself to a new to me Apple Watch to replace my water damaged first gen apple watch and upgrade my 2011 MacBook Air to a newer MacBook Pro.
    MacBook Air 11" (2015) - QWERTY - English

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  • M

    Matthew S.

    5/5

    1 week ago

    As soon as I opened the box containing my refurbished MacBook pro from Back Market, I knew I made a good purchase! I've never bought refurbished gear before and felt like I was taking a chance with this website, but it has been an awesome experience from beginning to end. The laptop works beautifully and there are hardly any cosmetic damages or scratches. It looks practically brand new! I will definitely be buying from Back Market for years to come.
    MacBook Pro 15" (2019) - QWERTY - English

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  • T

    Tricia B.

    4.8/5

    3 weeks ago

    The computer came as expected. Looks brand new. I fail to believe it's refurbished. The only thing, it looks like it Rose Gold in color and I remember ordering Gold. But none the less my son is happy with his macbook.
    MacBook 12" (2017) - QWERTY - English

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  • G

    Gretchen G.

    5/5

    1 month ago

    For my purchase, I selected the middle tier for the item condition based on other reviews and what I was willing to tolerate from a refurbished product. When the item arrived, there were only a few scratches and the item sticker indicated the battery life is 86%. These minor imperfections are a small tradeoff considering how much money I saved on a new (to me) 2020 MacBook Air. I would definitely recommend Back Market to anybody!
    MacBook Air 13" (2020) - QWERTY - English

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  • R

    Richard c H.

    4.2/5

    1 month ago

    This is the second MacBook Air I ordered in the last few months. The first one, a 2015 version, was perfect cosmetically and functionally. The second one, a 2017 version, was not quite perfect cosmetically but seems perfect functionally. I see above it says very good. I thought it said excellent - but not an issue. My only issue with the second one is that the tech specs on your site said retina display - but it is not. This became less of an issue when Apple changed its mind on supporting 2017 retina MB Airs for next MacOS. Since it works fine and I can live with Monterey I never considered returning it. Just thought I'd let you know. I've been back for a couple of refurbished iPhone SE 2020. The first one was perfect so I just ordered another for my wife on Friday.
    MacBook Air 13" (2017) - QWERTY - English

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  • J

    Jacob S.

    4.8/5

    1 month ago

    I was definitely skeptical about ordering a pre-owned/ refurbished MacBook pro, but after I got the laptop I am very happy with it. It is in excellent shape and works really well. I have been wanting a MacBook for a while but just couldn't pay what they wanted for the new. I will definitely be ordering from this company again!! Thank you backmarket for making it such an easy purchase! Definitely very happy with this company and the product!
    MacBook Pro 15" (2018) - QWERTY - English

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  • D

    Dawn W.

    5/5

    1 month ago

    After spending countless weeks going back and forth between buying brand new directly from Apple or buying refurbished elsewhere; I finally closed my eyes and hit “checkout” on Back<Market. Did I regret it? Instantly. I have a habit of making poor choices and falling victim to scams. Lol. So much so my bank even called me to confirm my purchase before they authorized the transaction! This was NOT one of my dumb decisions however! My MacBook Pro arrived just over 24hrs after purchasing it and had I not known…I would have assumed it was brand spanking new! I’m sure I’ll make several foolish purchases moving forward… but I’m confident not a single one will be from here.
    MacBook Pro 15" (2019) - QWERTY - English

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