49 verified reviews in the last 10 years.
Tim M.
Purchased on July 4, 2025
Verified purchaseWas very pleased, couldn't believe how great the condition it was in and boy is it fast, looks brand new, If the rest of your products are in this excellent condition, I'll never need to purchase a new electronic device again, thanks for being out there!!!
Condition
Premium
Reviewed in the United States on August 7, 2025
Angela M.
Purchased on January 24, 2024
Verified purchaseI am really happy with my phone (OnePlus 10 Pro) and my experience using Back Market. My phone was shipped quickly and arrived within a week of ordering it. I can't tell it is even refurbished or that it is not new. It looks new and operates lightning fast. It was packaged professionally and has had not a single issue so far (it's been a few weeks). Thanks for everything!
Condition
Excellent
Reviewed in the United States on February 12, 2024
Ian E.
Purchased on January 29, 2024
Verified purchaseI'm very satisfied with Backmarket and with the refurbishers responsible for my Oneplus 10 Pro. Ordered mine in excellent condition and there isn't a scratch on it any where. Great price. Looks and feels brand new. Only downside is they don't come with the original charger, just a cord which is fine. Just keep in mind if you buy one on here you'll need to get the official Warp Charger and OnePlus cord elsewhere. Overall 10/10 experience, will be using BackMarket again. Thank you to TheGeex and to BackMarket.
Condition
Excellent
Reviewed in the United States on February 4, 2024
Weston M.
Purchased on January 1, 2025
Verified purchaseI went with the Premium option, and the phone was in immaculate condition! Showed up in the original box with all the original accessories. The 2-day shipping was no joke either. Very happy with Backmarkets service, and love the phone!
Condition
Premium
Reviewed in the United States on January 14, 2025
Jessica H.
Purchased on September 1, 2023
Verified purchase10/10 pleased with my OnePlus 10 Pro from Back Market. I chose the "good" condition option and the only blemishes I could find were 2 teeny tiny nicks on one side maybe the size of the tip of a needle each. The phone works perfectly and feels brand new! Shipping was fast although I would have preferred an option other than FedEx as they did not allow options to pick up or re-route the package (and only deliver during times when most people are at work) due to signature requirement.
Condition
Good
Reviewed in the United States on September 23, 2023
Alexis P.
Purchased on April 1, 2025
Verified purchasePhone in great condition. Just a few divots on the bottom corners. Screen in excellent condition. Battery life is not great, especially conpared to the OnePlus 7 Pro. But the phone is lightning fast and has some super cool functions. I had fun playing with the settings. Takes excellent photos. Phone arrived with zero charge. You don't receive a charging cord, they only send a data trasfer cord. Which I realize you can use to charge, but super inconvenient, if you don't have an adapter. I did have to buy a case on a different site, because Back Market doesn't carry them. Overall, I'm happy with this purchase. OnePlus has some great flagships. Will use Back Market for future phone purchases.
Condition
Fair
Reviewed in the United States on April 13, 2025
Edward M.
Purchased on August 4, 2025
Verified purchasePhone arrived very quickly and in immaculate condition. Works perfectly fine. Will be a repeat customer next time I need a new phone.
Condition
Excellent
Reviewed in the United States on August 19, 2025
Jose Z.
Purchased on April 14, 2025
Verified purchaseDefinitely an awesome service and phone looks new and works like it too. Definitely gonna keep buying my phones from here.
Condition
Good
Reviewed in the United States on April 30, 2025
Sara N.
Purchased on December 15, 2024
Verified purchaseThe phone was as advertized, even better, like new. Very happy overall. Wanted the dual sim card version, and perhaps it is, but the tray only has one slot that fits my card. Have to check into that. Delivery was supposed to be within a reasonble window (9:50am to 1:00pm) but was extended to 8pm on the same day. Phone finally came at 5pm, so I lost a day of work.
Condition
Excellent
Reviewed in the United States on December 29, 2024
Danny B.
Purchased on February 7, 2025
Verified purchaseI love the fact to care about the planet, a friend told me about this website. the phone is really good and perfect, I am happy with my purchase , my previous phone was a one plus too. my only complaint is the phone sure have his original charge. its took forever to charge. with the original charge is really fast and the charge is up for the whole day, with the charge I received, take more time to charge, and the charge is gone really fast.
Condition
Excellent
Reviewed in the United States on March 10, 2025