Customer reviews for Refurbished OnePlus Phones at the Best Price

I was really impressed with all the options and the prices of the merchandise. It was super easy to customise what I wanted and I like the flash deals that keep popping up. I was however, disappointed when I received my phone and there was a dent on the bottom next to the charging port. I bought the phone in "excellent" condition and there should not have been any visible marks on the phone. When I tried to contact costumer support the only option was to send the phone back. I was happy with everything else with the phone so I thought it was unnecessary. I would have liked to received some compensation instead as I don't believe the phone is in "excellent" condition. It's a shame there is no way to contact customer services about this as vendors can then continue to sell items that are slightly less quality than advertised. Despite this, as this was my first time ordering and the prices are very good I would order again off the site to see if this is a one off incident. The phone itself is great and a much needed upgrade from my previous. I'm glad I was able to buy a refurbished product rather than a brand new one for the sake of the environment.

I am really happy with my phone (OnePlus 10 Pro) and my experience using Back Market. My phone was shipped quickly and arrived within a week of ordering it. I can't tell it is even refurbished or that it is not new. It looks new and operates lightning fast. It was packaged professionally and has had not a single issue so far (it's been a few weeks). Thanks for everything!

I'm very satisfied with Backmarket and with the refurbishers responsible for my Oneplus 10 Pro. Ordered mine in excellent condition and there isn't a scratch on it any where. Great price. Looks and feels brand new. Only downside is they don't come with the original charger, just a cord which is fine. Just keep in mind if you buy one on here you'll need to get the official Warp Charger and OnePlus cord elsewhere. Overall 10/10 experience, will be using BackMarket again. Thank you to TheGeex and to BackMarket.

Received the phone quickly and easily usable with an available SIM card. The condition is like new!! Very nice and happy with the quality and timing of the service. I highly recommend Back Market as a source for quality reconditioned products. Awesome!

Shipped fast and works great! I ordered two different phones from the same seller and the quality on both was great. the OnePlus 8 128G I ordered was the wrong color (was supposed to be green but ended up being the Interstellar Glow color they have) but I'm not even mad I like the color I got way more.

The phone I received was packaged very well, shipped quickly, and arrived undamaged. The parcel contained just the phone and a generic charger, no manufacturer packaging. This was what I expected since it was refurbished. The phone was in excellent condition, as described. The phone functions well with both SIM cards, and the screen and battery seem to be in near perfect condition. Overall great experience, would buy again.

My first time buying a pre-owned phone, and I'm glad I went with backmarket! Flawless screen, great price, body was barely blemished. Phone was as described, no bs. I take very good care of my electronics. My Nord N10 5G last me 4yrs, this OnePlus 12 will do the same!

After my OnePlus Open was stolen in Mexico, I thought I'd have to pony up $1600 for a new one. I found Back Market and saw that they had one left in top condition so I took a chance and ordered it. I was then worried the condition of the phone wouldn't be as advertised. Boy was I wrong! The phone was in MINT condition and looked like it had never been used. Great service and exceeded my expectations!

I upgraded to the OnePlus 11 from my Samsung Galaxy Note 9. I ordered the "good condition," knowing I'd be putting it in a case, and any cosmetic blemishes would be covered. I was delighted to get my phone and not be able to find any blemishes whatsoever. I have no idea what would separate this device from an "excellent condition" device. I have yet to find any flaws. The eternal green is marketed as being smooth in hand, and it is very smooth indeed. My wife immediately commented on how slick it is. But my plan from the outset was to put it in a case, so the texture is not an issue. I even found a clear case, so I still get to enjoy that awesome green color. The fast charging is excellent. Battery life is great. Even with no battery saving features enabled, I am easily getting a solid 24 hours of light to moderate use. I'll throw it on the charger while getting ready in the morning and have plenty of juice at the end of the day. I have been impressed with the cameras. I've seen mixed reviews on these cameras, but I'm guessing those reviewers were not coming from a 7-year-old device. I have been very pleased with the camera array. The zoom wheel is a nice interface. The aler...