Customer reviews for Staying home starter pack

The refurbished Sony WH-1000XM5 headphones exceeded my expectations! The sound quality is exceptional, with rich bass and crisp highs, and the noise-canceling is second to none. They look and feel brand new, with no signs of previous use. The comfort and battery life make them perfect for long listening sessions. Highly recommend—worth every penny! Only issue is it arrived 4 days later than what was expected.

We ordered a refurbished Switch console for my daughter and it came promptly and is in great condition, so we're very impressed there! The seller originally only included a generic USB to C power cable, without a plug. The cord and our home USB compatible plugs weren't strong enough to power the console, but thankfully we had a laptop charger which worked, so my daughter could play. I contacted Backmarket who contacted the seller and we received a new OEM charger within a couple days, so in the end, all is well, although we would have much preferred to receive a functioning charging cord with the original shipment.

This is my 5th purchase with backmarket and I have been impressed every turn. The switch came with everything I could have needed including the wrist clips for the joycons. I waited to review until I’d had time to see the hard/software for what it truly was being refurbished. Of course the body and controllers had a few noticeable scratches on them but it was all able to be polished up a bit. All in all another great purchase. Thank you backmarket for saving the tech!

I bought these head phones for my grandson. they were delivered on time and way sooner than I expected. when he paired them to the Bluetooth on his phone and started listening to music he was pleasantly surprised and very happy with the product. I have bought a few refurbished phones, a couple laptops from back market. I have and will continue to recommend them to everyone.

Back Market was good as always. Great condition. Honestly, I’m a little surprised it was because the third party who packed up the refurbished Switch shipped it in a padded mailing envelope. No box, just bubble wrap and a bubble mailer.

They work great, but they came in dirty. I know they are used but being refurbished I expected that they would at least clean them, but they were covered in oil and the inside foam of one of the earphones had white stuff on it. Used stuff can come in dirty, but part of the refurbishing process is normally cleaning, part of why it is labeled as "refurbished". They came in their original box with the aux cord, but no charger, which isn't a huge deal.

I love buying refurbished! Ease the burden for our beautiful planet :) So as long as the product functions as expected, I'm happy - and these headphones work just like new! As far as the headphones themselves, they aren't the BEST by any means. They are not quite noise cancelling, and sound engineering isn't as nuanced as I'd ideally like, so can be hard to hear details when I'm DJing, but at my level it gets the job done. 4/5 for the product, 5/5 for BackMarket!!

The ear buds are wonderful!! The hook helps because my other in-ear earbuds kept falling out. I'm super satisfied and also VERY happy to have been able to buy refurbished, there is too much electronic waste.

Very happy with my purchase! I was worried because the listing didn’t mention that the dock came with it and the support team got back to me in 24 hours with a guarantee that it would be included. I love buying refurbished items!