Customer reviews

4.4/5

1,435 verified reviews in the last 6 months.

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  • J

    Jacquelyn L.

    Reviewed in the United States on November 20, 2023

    4.6/5
    Shipped fast & arrived in excellent condition! One puzzling thing: it unexpectedly came with a grip for the Joy-Con controllers, which is cool except there’s no port on it to connect the charging cable. I guess this was just a defect when it was made & it’ll still work if you want to use it as a controller grip only, but I must say I felt insane trying to figure out where & how it plugged in!) Otherwise, it was pretty easy to connect everything, set up a Switch account & I successfully downloaded Minecraft so it looks like it’s good to go. Since I got this as a Christmas gift for my young son, I didn’t think however about the fact that it wouldn’t come in a box, so I still have to think about how I can still give him that “wow” factor when he opens it, but yeah- I was already a fan of refurbished electronics and Back Market did not disappoint!
    Switch 32GB - Black

    Purchased on November 3, 2023

  • J

    Jade R.

    Reviewed in the United States on January 30, 2024

    4.8/5
    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.
    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black

    Purchased on January 15, 2024

  • J

    Jorge Z.

    Reviewed in the United States on January 27, 2024

    5/5
    The headphones came in earlier than expected, which is great! Although they were refurbished they were packed like new and even included a case, new ear pads, protective stickers, a charger, and an aux chord. Premium quality for sure. No scratches no BS
    Beats By Dr. Dre Beats Studio3 Headphone Bluetooth - Shadow Gray

    Purchased on January 18, 2024

  • A

    Adinai B.

    Reviewed in the United States on May 1, 2024

    5/5
    I always love buying from BackMarket. I’ve gotten a few things over a few years and it’s always been as expected. With this speaker. I could not tell it was refurbished. Great deal for such a good speaker. Great audio quality and sturdy.
    JBL Clip 4 Bluetooth speakers - Blue

    Purchased on April 7, 2024

  • A

    Acadia C.

    Reviewed in the United States on April 12, 2024

    4/5
    There are a few little parts where you can tell there is preowned wear on the device and packaging however so far the sound quality is good as new and operating regularly. Pairing easily with my phone and other bluetooth devices. Only time will tell, but glad to get another refurbished speaker if it's quality.
    JBL Go 3 Bluetooth speakers - Black

    Purchased on March 24, 2024

  • D

    Denise H.

    Reviewed in the United States on March 6, 2024

    5/5
    I had never heard of Back Market until my partner told me about them. I'm so happy I bought these! They're in perfect condition and it makes me feel more conscientious as a consumer to buy refurbished and to give tech new life instead of buying something new for the sake of it being new. Highly recommend Back Market and buying refurbished!
    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

    Purchased on February 20, 2024

  • T

    Tymond S.

    Reviewed in the United States on February 16, 2024

    5/5
    Console works great. I’ve had very few issues and ported games from other consoles run on it pretty well too. From how much it cost in comparison to the performance of the console (not even accounting for the environmental benefit from buying refurbished products) it’s just an overall great product.
    Switch OLED 64GB - White

    Purchased on February 5, 2024

  • C

    Caine R.

    Reviewed in the United States on February 14, 2024

    4/5
    So far so good! They’re good quality headphones. Fit my ears fine. Sound is good. My one and only complaint is the battery life. The battery life of the headphones themselves seems to run out quicker than I expected. I don’t know if that’s a result of being refurbished or if this headphones brand just doesn’t have the best battery life. Overall. 4 out of 5 stars.
    Beats By Dr. Dre Beats Studio Buds + Earbud Noise-Cancelling Bluetooth Earphones - Black

    Purchased on January 30, 2024

  • M

    Megan F.

    Reviewed in the United States on February 12, 2024

    4.6/5
    I've had these for almost two weeks and they are amazing! This was my first time trying Backmarket and I'm so glad I did - the condition of the earbuds is excellent and they are such a nice upgrade from my last ones. Also - love that I'm able to buy refurbished and not contribute to negative social and environmental conditions in Congo, where lithium for batteries is mined.
    Beats Fit Pro MK2H3LL/A Earbud Noise-Cancelling Bluetooth Earphones - Purple

    Purchased on January 30, 2024

  • H

    Heather G.

    Reviewed in the United States on February 1, 2024

    4.8/5
    I’m very happy with my purchase. It shipped pretty quick, maybe about a week altogether. The iPod itself is refurbished but I can’t tell that it’s not brand new. I almost bought a used one on Facebook but I’m very glad I made this choice!
    iPod touch 7th Gen MP3 & MP4 player 32GB- Space Gray

    Purchased on January 15, 2024