I have not received my package yet. I ordered one it was July 15th of this year 11:25 and I know I use my Chase Bank card number 3040. but like a day later I couldn't find any record of it. I was freaking out, but i decided to look it up and rebuy another one. I didn't receive the second one July 28th and then I' was having some issues like I couldn't find the SIM card with to it and I must have clicked on the other phone, the first one I bought and sent a messages to the lady. so it's kind of confusing I really want to leave my number and somebody help me

Condition is excellent I'm surprised. Thank you will let u know how it works after Christmas bought it for my

It's a good phone and works well

The quality of the product was like new-even though it was described as fair. No special shipping requested and it still arrived to Florida from Nevada in 2 days. I chose this site as soon as I read the customer reviews. I would surely use them again. -

came on time, well packaged, even had a charger cable as well as a plastic film over the front screen, though I think it could of used one for the back as well being glass however that's not really a big deal. and as i ordered a fair product, expecting to see a lot more damage or scuff marks etc, I was surprised to only see a few marks around the buttons and ports. I will also note this was my first purchase on Backmarket and am pretty happy with my experience, I had my doubts especially when I realized the seller I had ordered my phone through had some.. not so great recent interactions based off feedback. fingers crossed I don't have the issue they had. Will update if I do run into the issues others had with the person I purchased from.

The phone works great. I bought it for my nephew, who has lost a phone about every 6 months, so I was going for inexpensive! I got a great price and he has had no problems with it.

Quick delivery - phone description (before I purchased it) was pretty ugly but I was willing to order as I wanted to save money. when the phone arrived I could not find one dent - looked beautiful. Still - you take a chance on refurbished phones. One of my children ordered a refurbished phone from another company (I will not name) supposedly in "mint condition". Sadly, it was not. I was pleased with BackMarket and I would order from them again should the need arise.

Received my purchase in quick order, and product performance is as new. I ordered a Samsung Galaxy S6 - Mint. Upon activation, functionality is flawless. Very happy with this choice and in working with Black Market.

Transaction went smooth delivery was fast. Product was great , the phone looked brand new. I Hate paying $500+ for brand new phones so I usually buy refurbished few years old phones through Ebay but not anymore. Backmarket will be getting my business now. 12 month warranty on this phone as well. Keep it up Backmarket!

I replaced this same phone after my old one’s battery temp sensor failed. Upgrade Solution, the refurbisher, shipped this selection quickly and its condition was as described. I’m pleased with BackMarket/Upgrade Solution service and recommend them.