Customer reviews for Smartphone Deals

4.1/5

3,807 verified reviews in the last 6 months.

  • 100%
  • 71%
  • 14%
  • 8%
  • 7%
  • E

    El T.

    5/5

    Reviewed in the United States on October 9, 2023

    I just received my refurbished iPhone XR thru Fedex was very skeptical at first but I gave it a try and my iPhone came in 2 days work’s amazing no issues at all but besides the little nickes a phone cover case can cover that. In all I will definitely be buying from back Marcelo again very soon maybe that Apple Watch or the iPhone 13 very pleased with my purchase don’t ever hesitate to buy off BackMarket thank you
    iPhone XR - Locked T-Mobile

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 6, 2023

  • C

    Chaun V.

    5/5

    Reviewed in the United States on November 12, 2023

    I am so excited to finally have an upgraded phone. I switched from a 6s Plus to an iPhone 11 and it is in excellent shape, working great and the best part is that it's refurbished so I didn't have to spend tons of money. Thank you Back Market!
    iPhone 11 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 25, 2023

  • S

    Susi S.

    4.4/5

    Reviewed in the United States on October 4, 2023

    I recently purchased a refurbished iPhone 11, and I couldn't be happier with my decision. After nearly three weeks of usage, I'm pleased to report that it has exceeded my expectations. Performance: The iPhone 11 has been performing flawlessly. Apps load quickly, and multitasking is a breeze. Camera: One of the standout features of the iPhone 11 is its camera system. The dual-camera setup delivers stunning photos and videos. The Night mode is a game-changer for low-light photography, and the overall image quality is impressive. Battery Life: Battery life is good. With moderate to heavy use, I can easily go a full day without needing to recharge. But noted, when you back home, you should charge it. I don't say it's not good, but it's just so so. I expect it could be longer actually. Considering the significant cost savings compared to a brand-new iPhone 11, I believe this refurbished purchase was an excellent value for the quality and performance I received.
    iPhone 11 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 12, 2023

  • D

    Dennis jason R.

    5/5

    Reviewed in the United States on September 25, 2023

    I have made several purchases with Back Market and have never been disappointed. I usually spend the extra and get a phone in excellent shape. I recently purchased an iphone 11 Pro, and went with the "good" quality not knowing what to expect. After reading several reviews from the seller, I must admit I was a little worried about the quality and parts used to refurbish the iphone, as well as the care taken to ship the item. I received the phone 2 days after ordering, so the shipping was fast and on time. The phone came packaged very well. Upon opening the box, I was very pleasantly surprised to see that the phone was in excellent condition, I could not find a scratch on any of the surfaces of the phone, it basically looked brand new. My next concern was the battery, and again, found that the battery life was at 100% so I basically got a phone in excellent condition, with a new battery, for a great price! I have used the phone over the weekend with no issues. Another great experience!
    iPhone 11 Pro - Locked AT&T

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 19, 2023

  • R

    Robert P.

    5/5

    Reviewed in the United States on July 31, 2023

    I would have never purchased a refurbished phone or computer if my nephew didn’t tell me about back market. So far I am very happy with my purchase. I bought an iPhone 11 Pro in excellent condition because I didn’t want any scratches and there weren’t. The phone came with a 93% battery which made me happy. I don’t know any other way of checking on the phone but it all seems to work for me. I refuse to spend $1000 on a new phone so I thought I would give this site a try. I like having a year warranty, but couldn’t see spending $100. For a two-year extended warranty. I bought a very good case with a 50 foot drop rating and will roll the dice. I have never broken a phone in 35+ years. I plan on keeping this phone a few years and trading it in for a newer one.
    iPhone 11 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 4, 2023

  • J

    Jami D.

    5/5

    Reviewed in the United States on July 24, 2023

    Exceeded my expectations for sure! There were plenty of options to choose from and my Iphone 11 64 GB came just as described. Wouldn't know it was refurbished. Delivery was quick too. Will be using this site again when we need to.
    iPhone 11 - Locked AT&T

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 12, 2023

  • M

    Matthew M.

    5/5

    Reviewed in the United States on June 17, 2023

    So I've seen the ads for this website a while ago and knew that if I was in a pinch I would try this out. Well recently I was my sister's hand me down iPhone X's screen didn't turn on anymore so she needed a phone (and quickly). I didn't have a lot of money to get her the latest and greatest iPhones but I had enough to buy her a refurbished phone. So I bought her a iPhone 11, 64 gig in black in the highest condition (hoping she would get better battery life). Well Back Market delivered! No crazy shatters on the phone and best of all the battery condition was amazing. I would definitely recommend this to a friend!
    iPhone 11 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on June 15, 2023

  • D

    Dorys G.

    4.1/5

    Reviewed in the United States on September 6, 2023

    The Iphone came with 85% of battery life, witch is expected for a refurbished phone... But came with a horrible scratch on the screen, for a good condition IPhone 11 its really bad... However with the protector screen on u can not see the scratch... The phone works perfectly and everything its perfect but the screen.
    iPhone 11 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 21, 2022

  • C

    Carol R.

    4.8/5

    Reviewed in the United States on August 23, 2023

    Hi! We have a refurbished iPhone 11. I think the screen may have been replaced...NBD, but the date and time that appears when the phone is first 'woken up" is yellow instead of white. Other than that we have had zero issues! Great deal for the price!! And thanks for the follow up email. Very Cool!
    iPhone 11 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on August 8, 2023

  • T

    Todd G.

    5/5

    Reviewed in the United States on July 17, 2023

    At first I was worried about buying a refurbished phone on line. I finally said “ well I guess I’ll take a chance and see if it’s worth it “. I got the iPhone 11 Pro for my wife and we were amazed at the quality and accuracy of BackMarket’s performance. We are very happy with the outcome and it’s a guarantee we will do business with them again!!!!!! Thanks BackMarket , Todd
    iPhone 11 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on July 3, 2023

Searches so popular  - you can't sit with them