Customer reviews for Best deals on refurbished phones

40,856 verified reviews in the last 10 years.

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  • A

    Annette G.

    Purchased on April 15, 2025

    Verified purchase

    this isn't my first purchase from backmarket. that is why i brought my business back to them. I am very happy with my first purchase, even more happier with my latest purchase of a iphone 11. It looks great and works well. I highly recommend buying the refurbished products from them. They stand by there products. great doing business with you backmarket. looking forward to doing future purchases with you. until then thank you very much!

    Item

    iPhone 11 128GB - Red - Unlocked

    Condition

    Good

    Reviewed in the United States on April 29, 2025

  • M

    Midori D.

    Purchased on January 9, 2025

    Verified purchase

    Ok so I’m just gonna get this part out of the way, I was really nervous to order off of here because I’m really paranoid about websites that sell refurbished stuff cause you never know of it could come in broken. But oh my gosh I couldn’t recommend this website enough! I ordered a 64g unlocked iPhone 11 in excellent, and it’s practically new, there was only a little scratch on the bottom of the back but I really don’t care. The battery health is at 91% and can last me through school, watching movies, playing games, etc. which is a big upgrade from my last phone! 5 ⭐️!!

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 27, 2025

  • J

    Jon Z.

    Purchased on June 13, 2025

    Verified purchase

    I clicked on 4 out of 5. I didn't click on 5 because I am not a website power user and I know even less about buying a cell phone. So I was clicking around in a befuddled state only due to my own shortcomings. I feel bad that I can't honestly give a 5. The website and information was plentiful and spot on. The emails that I received at every step of the way, with a pinch of humor, were very nice. I was kept aware of everything. Including to "be ready today" because my delivery was expected...and was made. The phone itself is perfect. It is claimed that it has been refurbished. They may be not telling the truth. It seems like it is Brand NEW! I will definitely use Back Market again when the need hopefully rises for my growing business. Then I will be able to give a full 5 smiley face review since I will know what I am doing!

    Item

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on July 17, 2025

  • L

    Linda H.

    Purchased on April 8, 2025

    Verified purchase

    This upgrade for my iphone was a great bargain. The phone looks new and so easy to set up. This is my third phone from Back Market and I will continue to shop their store for well refurbished phones. I am so happy to have this shop available!

    Item

    iPhone XR 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on April 20, 2025

  • A

    Aleya G.

    Purchased on May 16, 2025

    Verified purchase

    The phone was in excellent condition and delivery was fast! The device was as promised. Thanks so much!

    Item

    iPhone XR 64GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 19, 2025

  • D

    Daniel D.

    Purchased on March 26, 2025

    Verified purchase

    My verified reconditioned iPhone11 arrived promptly and is in excellent condition. Looks like a new phone. I've had it for a full week now and it has worked perfectly. It came with 97% battery health and holds a charge easily for more than a day despite heavy use by me. I have had other Back Market phones before and highly recommend them. Setup was easy as I paired it with my old iPhone.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Premium

    Reviewed in the United States on April 7, 2025

  • T

    Tiffany D.

    Purchased on March 14, 2025

    Verified purchase

    Was looking for a refurbished phone for my 11 year old. Was told by a friend to check out backmarket and I am so glad I did. Delivery was amazing and phone was in amazing condition. Better than I expected. Overall very happy with my decision!

    Item

    iPhone 11 64GB - White - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 31, 2025

  • S

    Susan L.

    Purchased on March 28, 2025

    Verified purchase

    Black Market was a referral from a family member who has purchased 2 phones from them. It was easy to purchase my new phone after losing my original phone. I received my new iPhone 11 in a timely manner. The phone looks brand new! I would recommend Black Market to family and friends.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Premium

    Reviewed in the United States on April 13, 2025

  • S

    Sasharee C.

    Purchased on February 26, 2025

    Verified purchase

    The phone is in amazing condition. It works perfectly as if it were brand new from Apple. I’m super happy with my purchase.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 6, 2025

  • S

    Scott A.

    Purchased on April 25, 2025

    Verified purchase

    Im very pleased with my iPhone xr its the third one since my car accident on my last birthday in wich my iPhone was destroyed bought 2 since then and was taken for money because they both needed new batteries but back market was straight up awesome with what they sent me thank you im very pleased with my iPhone sincerely s.Anderson

    Item

    iPhone XR 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on May 12, 2025