Customer reviews for Smartphone Deals

4.2/5

6,280 verified purchases in the last 6 months.

  • 100%
  • 73%
  • 14%
  • 8%
  • 5%

  • L

    Larnessa G.

    4.9/5

    1 month ago

    I ordered the IPhone 11 condition ‘Good’. The phone works perfectly. The ordering process was smooth. The phone was well package. The screen did have a few scratches but that was to be expected being it refurbished was not under the ‘Excellent’ condition. Very please with this company
    iPhone 11

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  • S

    Samuel D.

    4.8/5

    1 month ago

    I love this phone! Even though it came a little late and I had to pick it up that fine. I never thought I would love this iPhone 11 so bad. Even though I was scared to buy a refurbished phone this had made change my mind. If I need to buy anything else this is where I’m buying it and I think you should too.
    iPhone 11

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  • J

    Jonathan G.

    5/5

    1 month ago

    I bought the blue iPhone XR for my wife, in excellent condition, with 128 Gig. It's quite fantastic! So, two weeks ago, I ordered the same model refurbished phone from Amazon. I ordered it in excellent condition. When it arrived, my wife was very disappointed. There was a bright spot on the screen and the bottom was all scratched up and . It was not in excellent condition as advertised. I returned it immediately. So then I looked around Google and found Back Market. I was a little apprehensive to place the order here, but I figured let's give it a shot. The phone here was only $5 more than the refurb from Amazon. My wife and I couldn't be happier! The phone we received was in impeccable condition! Everything works as it should on it, and it came with a cord! Back Market, way to go! You have earned two repeat customers with us! Thank you! thank you! thank you!
    iPhone XR

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  • E

    Eli P.

    4.1/5

    1 month ago

    I was super hesitant on getting a refurbished phone so this was a huge jump for me. I ordered an iPhone 11 Pro Max and that’s what I got so I’m pretty happy. Shipping was a bit sketchy but none the less it arrived undamaged and only a few days late
    iPhone 11 Pro Max AT&T

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  • V

    Virginia W.

    5/5

    2 months ago

    I "stumbled" onto Back Market's website when I googled refurbished, unlocked iPhone SE (2020). I got my very knowledgable son to look at it. He thought the phones and prices looked very good, and recommended that I get their 2-yr warranty for $39. I bought a phone in very good condition for a great price and the 2-yr warranty. Back Market's CS was excellent. The phone arrived in a couple of days. I'm very pleased and will be back the next time I want an upgrade.
    iPhone SE (2020)

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  • L

    Latoya W.

    4.9/5

    2 months ago

    I am Very happy with my iPhone 11. It came about 2 days early. Everything seems to be working fine . There are a couple knicks on the edges but nothing noticeable after a case is put on . It was easy for me to activate the phone with my service provider . I bought good condition. You can not tell it is refurbished at all seems like a brand new phone !
    iPhone 11

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  • B

    Blake N.

    5/5

    3 months ago

    This was my first purchase of a refurbished tech device. I felt I was taking a chance but Back Market coached me through the process with no stress. Communication was warm, efficient, and timely. I never wondered what was going on. The iPhone 11 Pro Max replaced an iPhone 6s that was almost non functional. The adjustment process was significant but the phone itself is a champ. Financing through Affirm made this purchase possible and Back Market made the whole process easy. The aftermarket support and diagnostics were very useful. I will continue to recommend Back Market to family and friends. Thanks!
    iPhone 11 Pro

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  • M

    Michael V.

    5/5

    3 months ago

    Ordered a “good” quality refurbished iPhone 11 and it arrived looking and working fantastically. I’ve ordered iPads. Refurbished from here and they are all working as if they were new and it’s been a couple years
    iPhone 11

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  • P

    Paul P.

    4.6/5

    3 months ago

    Overall, I'm quite happy with my iPhone SE (2020). I ordered it in "excellent" condition, which is exactly as it arrived. A big question mark for me in ordering a refurbished phone was the battery health; it's one of the reasons why I chose to replace my iPhone 6s. But I had no way of knowing what the battery health of my refurbished SE was gonna look like until it arrived at my door. Ultimately, the max capacity was at 91%, which — at a $219 price point — isn't that bad. And after using it for a little over a week, I can say that my phone can comfortably last a normal day activity with needing a charge (for me, "normal day" means about 3-4 hours of active screen time). With that in mind, I'm very happy I went the refurbished route and would definitely consider doing it again!
    iPhone SE (2020) AT&T

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  • K

    Katharine D.

    5/5

    3 months ago

    I was super hesitant to order a refurbished phone online. And if you are…don’t be scared because best deal ever! I got a 64GB iPhone 11 and there’s literally one small scuff mark if you actually take the time to look for it! Great bang for your buck I was refusing to upgrade from my six for the last two years because I didn’t want to spend 1000$ on a phone. This is definitely the best way to get a new phone! Plus AirPods for 75$! Great deals everywhere!
    iPhone 11

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