Customer reviews for Sony Headphones - XM5

4/5

56 verified reviews in the last 6 months.

  • 100%
  • 72%
  • 4%
  • 12%
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  • J

    Jade R.

    4.8/5

    Reviewed in the United States on January 30, 2024

    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.
    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black

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    Purchased on January 14, 2024

  • D

    Denise H.

    5/5

    Reviewed in the United States on March 6, 2024

    I had never heard of Back Market until my partner told me about them. I'm so happy I bought these! They're in perfect condition and it makes me feel more conscientious as a consumer to buy refurbished and to give tech new life instead of buying something new for the sake of it being new. Highly recommend Back Market and buying refurbished!
    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

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    Purchased on February 19, 2024

  • J

    Jessica X.

    5/5

    Reviewed in the United States on December 29, 2023

    Absolutely love these headphones, even after over a year since purchasing them. The different modes allow for the ability to adjust the headphones based on if you need to listen to your surroundings or not. Can't recommend these enough!
    Sony WH1000XM4/B Noise cancelling Headphone Bluetooth with microphone - Black

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    Purchased on April 25, 2022

  • J

    John C.

    5/5

    Reviewed in the United States on October 30, 2023

    Even though I ultimately returned these headphones it wasn't because of anything that Back Market or the seller did. Shipping was great, response to my return & subsequent refund was flawless. Al in all a top notch experience which will make me a future customer.
    Sony WH-CH700N/B Noise cancelling Headphone Bluetooth with microphone - Black

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    Purchased on October 9, 2023

  • M

    Malcolm Y.

    4.8/5

    Reviewed in the United States on December 29, 2023

    They came in perfect condition the only problem was it didn’t have its original charger but that doesn’t affect the headphones at all the base is exquisite they even rival the latest airpods (pro 2’s) in audio quality even though its been 2 years since the initial release 9.3/10 would highly r
    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

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    Purchased on December 26, 2023

  • S

    Salley M.

    5/5

    Reviewed in the United States on November 12, 2023

    Great headphones and in perfect shape. I’d thought I’d have to get a different set b/c my kid had requested something different but when she got these headphones she said “Let me keep these! They’re way better!” Thank you!
    Sony WH-1000XM4 Noise cancelling Headphone Bluetooth with microphone - Blue

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    Purchased on June 6, 2023

  • L

    Lukas K.

    4.6/5

    Reviewed in the United States on February 18, 2024

    A bit uncomfortable, inside the ear cups there’s a plastic piece covering the driver and you can sometimes feel it against your ear. Sound quality is good, but there’s a lot left to be desired. Bass kind of drowns out everything else if you have it up, you will need to do a lot of adjusting in the app to make it sound alright. Overall though, a good headphone for its price range, battery life is great too.
    Sony WHCH720N Noise cancelling Headphone Bluetooth with microphone - Black

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    Purchased on February 2, 2024

  • A

    Autumn D.

    4.2/5

    Reviewed in the United States on February 3, 2024

    The headphones came in perfect condition. The noise canceling feature is not that great, however, it has more to do with the product and not the purchasing process.
    Sony WHCH720N Noise cancelling Headphone Bluetooth with microphone - Black

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    Purchased on January 30, 2024

  • R

    Ryan B.

    5/5

    Reviewed in the United States on March 3, 2024

    Another great back market purchase. The headphones arrived in immaculate condition, good as new. Battery life is great and everything works as expecte
    Sony WH1000XM4/B Noise cancelling Headphone Bluetooth with microphone - Black

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    Purchased on February 17, 2024

  • J

    Jordan S.

    4.8/5

    Reviewed in the United States on December 20, 2023

    Very quality headphones for the price! Nice sound and the battery lasts me several days between charges.
    Sony WHCH510/BZ Headphone Bluetooth with microphone - Black

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    Purchased on December 6, 2023