Customer reviews for Sony Headphones

4.1/5

49 verified reviews in the last 6 months.

  • 100%
  • 74%
  • 6%
  • 8%
  • 12%

  • J

    Jade R.

    4.8/5

    Reviewed in the United States on January 30, 2024

    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.
    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on January 14, 2024

  • D

    Denise H.

    5/5

    Reviewed in the United States on March 6, 2024

    I had never heard of Back Market until my partner told me about them. I'm so happy I bought these! They're in perfect condition and it makes me feel more conscientious as a consumer to buy refurbished and to give tech new life instead of buying something new for the sake of it being new. Highly recommend Back Market and buying refurbished!
    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on February 19, 2024

  • M

    Malcolm Y.

    4.8/5

    Reviewed in the United States on December 29, 2023

    They came in perfect condition the only problem was it didn’t have its original charger but that doesn’t affect the headphones at all the base is exquisite they even rival the latest airpods (pro 2’s) in audio quality even though its been 2 years since the initial release 9.3/10 would highly r
    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on December 26, 2023

  • J

    John C.

    5/5

    Reviewed in the United States on October 30, 2023

    Even though I ultimately returned these headphones it wasn't because of anything that Back Market or the seller did. Shipping was great, response to my return & subsequent refund was flawless. Al in all a top notch experience which will make me a future customer.
    Sony WH-CH700N/B Noise cancelling Headphone Bluetooth with microphone - Black

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on October 9, 2023

  • Y

    Yessica A.

    4.6/5

    Reviewed in the United States on October 7, 2023

    I’ve been using these headphones for 9 months and I’m very happy with them. The battery life is amazing, they charge very quickly and I don’t have to recharge for days at a time even with heavy use. The only issue I have is that the microphone does not work the best. I can’t use them on phone calls or for voice messages but other than that, I’m really happy with them.
    Sony WHCH710N Noise cancelling Headphone Bluetooth with microphone - Black

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on January 4, 2023

  • S

    Salley M.

    5/5

    Reviewed in the United States on November 12, 2023

    Great headphones and in perfect shape. I’d thought I’d have to get a different set b/c my kid had requested something different but when she got these headphones she said “Let me keep these! They’re way better!” Thank you!
    Sony WH-1000XM4 Noise cancelling Headphone Bluetooth with microphone - Blue

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on June 6, 2023

  • J

    Jessica X.

    5/5

    Reviewed in the United States on December 29, 2023

    Absolutely love these headphones, even after over a year since purchasing them. The different modes allow for the ability to adjust the headphones based on if you need to listen to your surroundings or not. Can't recommend these enough!
    Sony WH1000XM4/B Noise cancelling Headphone Bluetooth with microphone - Black

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on April 25, 2022

  • Q

    Quianna B.

    4.6/5

    Reviewed in the United States on October 2, 2023

    I really like these. They're easy to use and the app allowed me to switch from my old headphones to these new ones relatively quickly. Even without instructions it was pretty simple to figure out how stuff worked. The noise cancelling is AMAZING, so much better than what I was using before. And I love that it can be adjusted. The one feature that seems to be pretty finicky is the music pausing when headphones are removed. I've read a bunch of reviews saying that the taps and swipes don't register that well, but I haven't had any problems with either, just the automatic pausing when the headphones are removed. Otherwise, these are great and I'm glad I chose them.
    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on September 15, 2023

  • L

    Lukas K.

    4.6/5

    Reviewed in the United States on February 18, 2024

    A bit uncomfortable, inside the ear cups there’s a plastic piece covering the driver and you can sometimes feel it against your ear. Sound quality is good, but there’s a lot left to be desired. Bass kind of drowns out everything else if you have it up, you will need to do a lot of adjusting in the app to make it sound alright. Overall though, a good headphone for its price range, battery life is great too.
    Sony WHCH720N Noise cancelling Headphone Bluetooth with microphone - Black

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on February 2, 2024

  • T

    Thomas F.

    5/5

    Reviewed in the United States on October 18, 2023

    Fantastic pair of headphones that arrived in excellent condition! The noise cancelling works great, as does the transparency mode. They are very comfortable and have excellent battery life.
    Sony WH1000XM4/S Noise cancelling Headphone Bluetooth with microphone - Silver

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on September 28, 2023

Searches so popular  - you can't sit with them