Customer reviews for Refurbished VR Headset - Virtual Reality

Overall rating

81 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Nathan P.

    Verified

    Reviewed 5/30/25, United States.

    seen a lot of bad reviews.i even googled and went to reddit about this site.i decided to order the used meta quest 3s and give it a chance. my only "complaint" was the fact the right controller toggle switch had issues and would drift.luckily i know some about electronics and those kind of switches..a quick spray of IPA and wiggle the stick for a minute and then blow compressed air into it to dry it out plus give it about 10 minutes to make sure its dry. problem solved.not 1 issue with it at all. that includes the entire system.it looked brand new.considering i saved 100 dollars.absolutely worth it.i do recommend buying from them but do a little research on the seller and reviews just in case.and give the seller a chance to make things right before a negative review.

    Condition

    Excellent

    Purchased

    5/15/25

  • Shamil M.

    Verified

    Reviewed 6/5/25, United States.

    Amazing. Came in box, good condition, worked, no scratches on lenses very good condition.

    Condition

    Good

    Purchased

    5/29/25

  • Pierson P.

    Verified

    Reviewed 11/2/25, United States.

    Enjoying using it. It is in good condition. There were some minor scratches on the lenses not visible without close inspection. I’m not sure how much of it is software, but after my second full charged use without shutting down every day the ui gets really slow. The nose of the face mask had to be popped into place upon taking it out of the box. The face mask does feel loose when I put it on, this could just be an easy fix. A noise texture when looking at bright whites/backgrounds in scenes is apparent, not noticeable outside these cases. I received the oval Quest 2 brick charger instead of the circular Quest 3 brick charger, which stopped charging after day 3 or day 4, the USB-C still works as a ‘high quality’ usb through my computers lightning port for link and dev work. It is as advertised. I wish it shipped with a microfiber cloth and a cleaning guide, I’m always worried I’m going to damage it when wiping or when I will clean the face mask. I also saw some sort of student discount on BackMarket, which I would’ve loved as I want to do dev work with it. I love it and use it everyday, but $350-$360 seems to be a more fair price, since your mainly paying this amount for pancake lenses, slimmer body, and a slight graphical improvement over the Quest 3S. All of the issues are minor issues and don’t affect the enjoyment of the product. If it is $350 or under, don’t hesitate to buy! Still worth it at $380!

    Condition

    Good

    Purchased

    10/18/25

  • Saivion G.

    Verified

    Reviewed 9/6/24, United States.

    Feels brand new tbh, never had nice stuff like THIS before, but since I got it 3 weeks ago I've been LOVING it. Playing the games I've always dreamed about. No typa bugs or anything thatd make it "refurbished" it just looks NEW.

    Condition

    Excellent

    Purchased

    8/15/24

  • Cindy K.

    Verified

    Reviewed 8/14/25, United States.

    pretty good so far. works. controllers work, came with batteries and charger + base. i scratched my lenses within 2 days so that sucks. my fault though. 512gb as promised! all good. thank you <3

    Condition

    Excellent

    Purchased

    8/7/25

  • Jaxton W.

    Verified

    Reviewed 6/15/25, United States.

    I would place this rating at around 4.5 stars if I could. The product works great as expected, and the quality was very good. I’ve had no issues with anything about the system itself. The facial interface seemed to suffer from the very common problem in that it did not like to stay at any of the distance preset. As soon as the product applies pressure on your face the mechanism fails. This wasn’t a problem for me as the closest setting was my preference anyway. I was already planning to upgrade the stock head strap and face pad anyway so I’m really happy with the price and quality of the quest 3 I ordered.

    Condition

    Good

    Purchased

    5/29/25

  • Dylan G.

    Verified

    Reviewed 8/12/24, United States.

    it's good no problem battery last long the lenses were clean and polishes and the headset was mostly clean their was a small yellow dot on the top right looked like a stain idk the only real problem they didn't give me a charger buts it's usb-c which I already have a ton of

    Condition

    Excellent

    Purchased

    7/30/24

  • Robert S.

    Verified

    Reviewed 3/8/24, United States.

    I LOVE YOU GUYS ! you are awesome I’ve have made 3 purchases on here and they were all flawless, perfect condition and I bought them as good condition. Thank you so much for doing what you do. This isn’t an exaggeration if anyone reads this, this company is the real deal. My last headset I got my cat chewed the cord, and I was devastated, but you delivered completely satisfaction, and happiness to me today. I will spread the word of your amazing company. Thank you again. :) one last thing hey if your on here shopping your guaranteed to get what you order and more. Back market is the best!

    Condition

    Good

    Purchased

    3/6/24

  • Christina H.

    Verified

    Reviewed 8/18/25, United States.

    Works well, but arrived pretty dirty. Fortunately not hard to clean, but it would have been nice if that was done before it was sent out.

    Condition

    Good

    Purchased

    8/1/25

  • Bad W.

    Verified

    Reviewed 9/12/25, United States.

    Paid for excellent but there is scratches and damages to the oculus 3. Is that what excellent is? My Quest 2 looks nearly the same and i’m scared i paid a high price and it won’t last me. When it got here there was dust everywhere like crumbs but i didn’t take a picture for the excitement but overall im scared this thing won’t project for what I paid as “Excellent” condition or maybe that’s just how it is.

    Condition

    Excellent

    Purchased

    9/8/25