Customer reviews

Overall rating

67 verified reviews

Rating details

  • Overall performance

    3.8/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.3/5

  • Appearance

    4.5/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Tammy B.

    Verified

    Reviewed 3/30/23, United States.

    I wanted to wait a little while before I wrote a review. I ordered an Apple Watch Series 7 a few months ago. The watch is awesome! It was delivered early and I would never have known that it was not new. There was not a scratch on it. I ordered it to be in excellent shape on Back Market and it really is. It works perfectly. I am very, very happy with it!

    Condition

    Excellent

    Purchased

    2/23/23

  • Ari H.

    Verified

    Reviewed 1/30/24, United States.

    Very thing was good until it was requiring passcode to restart the iPhone. I thought this was something done before it was sold which is why I was disappointed. Luckily Best Buy was an to do something about it and didn’t need to return it

    Condition

    Excellent

    Purchased

    1/22/24

  • Bryan C.

    Verified

    Reviewed 11/2/23, United States.

    100% satisfaction. Everything as it should be and works great. Will buy again, this is my second time purchase from back market.

    Condition

    Excellent

    Purchased

    9/30/23

  • Joshua M.

    Verified

    Reviewed 7/9/23, United States.

    Item quality is good - the only problem I've had with it (which I believe would have been a problem with a brand new product too) is that the other day it was very hot and the Roku began to lag until I pointed a fan at it. Not a big deal ultimately - the device works great!

    Condition

    Excellent

    Purchased

    6/27/23

  • Crystal B.

    Verified

    Reviewed 8/27/23, United States.

    Great condition! Works great!

    Condition

    Excellent

    Purchased

    8/8/23

  • Abdullah A.

    Verified

    Reviewed 8/10/23, United States.

    Its amazing! Packaging is so impre

    Condition

    Excellent

    Purchased

    8/6/23

  • Alisha G.

    Verified

    Reviewed 5/31/23, United States.

    The quality of the phone was beyond what I expected, came in perfect condition,Im really enjoying my new device

    Condition

    Excellent

    Purchased

    5/16/23

  • Robert D.

    Verified

    Reviewed 4/9/23, United States.

    This is second phone I purchased because I loved the 1st one and got this one for my wife. My wife loves the phone too. Both look like new and work perfectly.

    Condition

    Excellent

    Purchased

    4/4/23

  • Felix P.

    Verified

    Reviewed 12/24/23, United States.

    As always easy and perfect pu

    Condition

    Excellent

    Purchased

    12/9/23

  • Jennifer B.

    Verified

    Reviewed 5/12/23, United States.

    First disappointment, Back Market has been great. The delivery for the phone was timely. The device looks good. The SIM card/SD card holder was missing and the device screen is a bit glitchy. I'm hoping this all works out, if not I'm sure they'll stand behind the product, but it means I'll have to purchase before they do anything. I'll definitely give them another try again though.

    Condition

    Excellent

    Purchased

    5/10/23