Ara Global Group's customer reviews

4.3/5

31 verified reviews in the last 6 months.

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  • B

    Belinda C.

    4.6/5

    Reviewed in the United States on November 4, 2023

    I received my AirPods Pro 2nd gen just last month and so far it's doing good! I do notice that at some points I have to toggle noise-cancelling on and off in order to get it to work but that's not a big enough issue for me to want to return at the moment.
    Apple AirPods Pro 2nd gen (2022) - MagSafe (Lightning) Charging case

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    Purchased on October 17, 2023

  • D

    De bruin D.

    5/5

    Reviewed in the United States on November 7, 2023

    Ordering process was seamless and super easy. Delivery was fast and I was kept updated with details Unit is in perfect condition. Unable to see any defect. Has been working for months with zero issues Thanks BackMarket!
    Google Pixel 7 Pro - Unlocked

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    Purchased on July 7, 2023

  • G

    Gabriela A.

    5/5

    Reviewed in the United States on October 27, 2023

    I wanted to leave it written here that David from Customer Care is incredible!! He assisted me very well with my issue, which was a return, everything was super clear and very well explained. Furthermore, he took extra time to offer me other models that could potentially help me in my case. Undoubtedly, a great worker! Thank you very much, David.
    Galaxy S21 5G - Unlocked

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    Purchased on July 17, 2023

  • T

    Therese C.

    4/5

    Reviewed in the United States on January 10, 2024

    The phone was in excellent condition except it would not connect with my service and the tech at my carrier insisted it was listed as a locked device to AT&T which was giving me all sorts of issues. I switched carriers because while troubleshooting with BackMarket for a warranty replacement, the device dropped and cracked the screen and they informed me I would now have to make a claim with Asurion instead. the phone should have been replaced when I originally informed Back market that I did not receive what I ordered, but here I am still trying to get a replacement. A total mess.
    Galaxy Note20 Ultra - Unlocked

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    Purchased on June 27, 2023

  • S

    Shawn R.

    4.4/5

    Reviewed in the United States on December 1, 2023

    The phone(S21+ 5G Unlocked)arrived well. It came with a Type-C cable and a charging brick(thanks).It had a few chips on the aluminum frame, a few minor scratches(like 2 or 3) on the screen and the outside of the charging port is faded. But considering I chose fair condition it's pretty good. I have used it for two weeks now and it's working pretty well-camera,efficiency, network . There is a slight issue with the speaker- when you play videos recorded on the camera app the sound is weird like if someone was covering and uncovering the speaker. But this only happens for videos recorded on the camera app and it's not all the time. Downloaded videos,audios, videos online, basically any media not recorded on the camera app doesn't have that problem. Even videos recorded on Tiktok don't have that issue so I just thought it's weird but it's not a biggie. Otherwise I'm pretty happy with it and I'd definitely come back when I get the money to upgrade
    Galaxy S21+ 5G - Unlocked

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    Purchased on October 26, 2023

  • N

    Noel D.

    4.8/5

    Reviewed in the United States on November 8, 2023

    This one is single sim and SD card and does not support e-sim. So I'm looking for a way to get my next sim to work on it so I won't have to carry 3 phones. My note 9 was dual sim or 1 sim and SD card
    Galaxy Note20 Ultra 5G - Unlocked

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    Purchased on October 23, 2023

  • S

    Sabrina C.

    5/5

    Reviewed in the United States on December 10, 2023

    The phones came in in perfect beautiful condition with no hiccups and no problems. I will definitely be buying from the black market app again..
    Galaxy S20+ 5G - Unlocked

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    Purchased on June 30, 2023

  • S

    Segundo I.

    4.1/5

    Reviewed in the United States on November 23, 2023

    The good, the phone is in good state with great performance, the bad they hava some scracth in the border.
    Galaxy Z Flip4 - Unlocked

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    Purchased on October 24, 2023

  • S

    Sheila F.

    4/5

    Reviewed in the United States on December 20, 2023

    The phone was supposed to be unclocked but was not. It came with Verizon apps and start-ups that I have not been able to remove.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on July 30, 2023

  • T

    Tammy C.

    5/5

    Reviewed in the United States on March 28, 2024

    Good communication from order thru delivery. Item was as advertised and, nearly 11 months later, functions perfectly!
    Samsung Smart Watch Galaxy Watch 4 Classic HR GPS - Black

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    Purchased on May 4, 2023