494 verified reviews in the last 24 months.
Claudia G.
Purchased on June 27, 2023
Verified purchaseOK. Just a warning - this is a long review! I ordered a newish iPhone 12 in early July - and it arrived quickly, was well-packaged, and in excellent physical shape, which was what I expected. I WAS disappointed that 'excellent' condition didn't apply to the battery level, which was at 85%. After some emails back and forth, I was given a $35 credit towards battery replacement shortly afterwards. But that replacement never happened, because all of a sudden the next week my iPhone developed this weird green tint on the screen (go ahead and Google 'green screen of death' to see what I mean!) ) This made the cell phone almost impossible to use. It worked fine otherwise - powered on and off ok, but the green tint made it very hard to see the screen. After many more emails (using my computer) and several attempts to fix the issue, I was able to return my phone, and received a full refund (rather quickly, I might add), as the device was deemed 'unrepairable'. So, while I was disappointed with the defect on my phone, I place the blame squarely on on Apple, not on Back Market, as apparently this was a defective hardware issue which had nothing to do with user misuse- and they (Apple) woul...
Reviewed in the United States on July 20, 2023
iPhone 12 128GB - Green - UnlockedRone cesar Q.
Purchased on July 21, 2023
Verified purchaseEs el segundo artículo que compro de BackMarket, y todo salio bien estoy satisfecho con mi compra por que es exactamente por lo que pagué, seguiré comprando productos reacondicionados, para ayudar al medioambiente, gracias
Reviewed in the United States on August 24, 2023
Galaxy S20 Ultra 5G 128GB - Gray - UnlockedOlaitan O.
Purchased on July 24, 2023
Verified purchaseI bought this 12 Pro from Nigeria because I believed that backmarket could deliver, and boy did they deliver!? The 12 Pro was supposed to be in fair condition but I doubt if a brand new iphone could look any better. I was anxious about two things while ordering, and the two things were; FACE ID and if it was truly unlocked.. And those two things are fully functional. I am loving my 12 Pro and I would buy from backmarket again and again! Refurbished is the new NEW!
Reviewed in the United States on July 27, 2023
iPhone 12 Pro 128GB - Pacific Blue - UnlockedAprilia C.
Purchased on July 12, 2023
Verified purchaseThis is my second order from Backmarket. Satisfied as always! I got my refurbished Iphone 11 just one time! Love it and will recommend it to my family and friends!
Reviewed in the United States on July 18, 2023
iPhone 11 128GB - Green - UnlockedBarbara K.
Purchased on June 27, 2023
Verified purchaseThe phone was in excellent condition except it would not connect with my service and the tech at my carrier insisted it was listed as a locked device to AT&T which was giving me all sorts of issues. I switched carriers because while troubleshooting with BackMarket for a warranty replacement, the device dropped and cracked the screen and they informed me I would now have to make a claim with Asurion instead. the phone should have been replaced when I originally informed Back market that I did not receive what I ordered, but here I am still trying to get a replacement. A total mess.
Reviewed in the United States on January 11, 2024
Galaxy Note20 Ultra 256GB - White - UnlockedShawn R.
Purchased on October 26, 2023
Verified purchaseThe phone(S21+ 5G Unlocked)arrived well. It came with a Type-C cable and a charging brick(thanks).It had a few chips on the aluminum frame, a few minor scratches(like 2 or 3) on the screen and the outside of the charging port is faded. But considering I chose fair condition it's pretty good. I have used it for two weeks now and it's working pretty well-camera,efficiency, network . There is a slight issue with the speaker- when you play videos recorded on the camera app the sound is weird like if someone was covering and uncovering the speaker. But this only happens for videos recorded on the camera app and it's not all the time. Downloaded videos,audios, videos online, basically any media not recorded on the camera app doesn't have that problem. Even videos recorded on Tiktok don't have that issue so I just thought it's weird but it's not a biggie. Otherwise I'm pretty happy with it and I'd definitely come back when I get the money to upgrade
Reviewed in the United States on December 1, 2023
Galaxy S21+ 5G 128GB - Black - UnlockedBelinda C.
Purchased on October 17, 2023
Verified purchaseI received my AirPods Pro 2nd gen just last month and so far it's doing good! I do notice that at some points I have to toggle noise-cancelling on and off in order to get it to work but that's not a big enough issue for me to want to return at the moment.
Reviewed in the United States on November 4, 2023
Apple AirPods Pro 2nd gen (2022) - MagSafe (Lightning) Charging caseLisa G.
Purchased on July 29, 2023
Verified purchaseUnlocked iPhone 8 Arrived super fast, well packaged. It’s a very clean phone. Better than good condition. So far it works fine. No issues. Takes great photos. Super easy to activate. Will definitely purchase all our phones here.
Reviewed in the United States on August 3, 2023
iPhone 8 256GB - Space Gray - UnlockedCarmen W.
Purchased on July 28, 2023
Verified purchaseShipping was pretty fast, considering I ordered late Friday night and received my phone Tuesday! The phone came packaged very well from the seller and even included a charging cable and wall block (plus a sim tray tool). The iPhone 12 mini I bought was listed as "fair" condition, which is accurate. I noticed some small scuff marks on the corners of the phone, but you can't see it once it's in a case. The battery capacity is sitting at 85%, which I thought was good for a "fair" condition phone. Overall, I'm super happy with my purchase! :) Thanks Backmarket and Ara Global Group!
Reviewed in the United States on August 2, 2023
iPhone 12 mini 128GB - White - UnlockedMike L.
Purchased on July 7, 2023
Verified purchaseGreat purchase! I bought my Galaxy S20+ 5G with the "Fair" option. The device was almost perfect. Very minimal wear and tear as far as scratches, but if you didn't know any better you would have thought the phone was brand new. Definitely going to be buying a 2nd device though Back Market !
Reviewed in the United States on July 23, 2023
Galaxy S20+ 5G 128GB - Black - Unlocked