Avant Solutions Inc's customer reviews


2,188 verified reviews in the last 6 months.

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  • B

    Benson E.

    Purchased on May 31, 2024


    Overall happy with the value of my iphone 13 pro purchase. I’m always about saving money. Upgraded from my iphone 11 because it started acting up (i believe due to Apple’s programmed demises of older models). I selected the “excellent” quality of this refurbished phone and I will say i was surprised at how scratched up the perimeter (sides, top, and bottom) of the phone was. Thankfully the screen and back panel of the phone were essentially blemish-free, which i cared about more. I just put a clear case on the phone so you cant see the scratched perimeter so it’s all good. Getting a “discount” in the form of trading in my previous iphone 11 is also pleasant. Would def recommend Back Market.

    Reviewed in the United States on June 7, 2024

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked
  • J

    Jailyn T.

    Purchased on June 5, 2024


    Ordered the “excellent” Deep Purple iPhone 14 Pro Max on a Thursday evening and received on Monday afternoon. Phone came in impeccable condition. Not a single scratch and even came with a screen protector installed. I’ve had the phone for just under two weeks but not a single issue with the phone has arisen. Amazing work and cudos to the refurbisher.

    Reviewed in the United States on June 21, 2024

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked - Dual eSIM
  • L

    Leighlou B.

    Purchased on March 5, 2024


    I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!

    Reviewed in the United States on April 3, 2024

    iPhone 12 Pro 128GB - Graphite - Unlocked
  • A

    Angela W.

    Purchased on February 26, 2024


    I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien...

    Reviewed in the United States on March 9, 2024

    iPhone 13 Pro 256GB - Sierra Blue - Locked Verizon
  • D

    Derek H.

    Purchased on January 26, 2024


    So I have a lot to say about my order, mostly good but some bad. I bought the product red iPhone 12 and I’ve been using it for about a week, my first impressions are pretty good. It came 2 days early which was nice. It comes with a free charger, and a free screen protector which I was pretty happy about because I needed new chargers and screen protectors. The phone works like new. I haven’t had a single problem yet with the software of the phone it’s honestly great. It was pre set up for me too all I had to do was turn it on, and I didn’t need to go through the hassle of setting up a new phone which was really nice. However, the phone itself wasn’t that bad, but I just expected it to be in a little better condition, I paid for the good option. Now I completely get it, I didn’t pay for the excellent condition so there is obviously gonna be some scratches. To start if there are a few minor scratches on the back, nothing to go crazy over its what I expected from a refurbished phone. The from also has some slight scratches on it too, while these are a little worse I don’t care too much unless I’m really looking at it. It looks like I got what I paid for, so I’m not mad nor disappointed...

    Reviewed in the United States on February 3, 2024

    iPhone 12 64GB - Red - Unlocked
  • E

    Elizabeth F.

    Purchased on January 9, 2024


    We bought this refurbished iPhone 12 from Back Market because of the great experience my daughter had purchasing her most recent phone. So far everyhting is working as should and we are very happy with it. Thanks Back Market, we will certainly be back.

    Reviewed in the United States on January 23, 2024

    iPhone 12 64GB - Blue - Unlocked
  • G

    Glen F.

    Purchased on February 14, 2024


    I received my refurbished iPhone 13 and set it up today. I was disappointed to see that the maximum battery capacity is 88%. I was expecting that a refurbished phone would have a new battery (100%). Was I misled on that? I've already wiped my old phone to send in, and I don't want to return this one or send it it in for a new battery. I am just disappointed and will not be shy in saying so. **I did some research and found that the phone meets the battery requirement for "A" or Pristine. I had just assumed that any refurbished battery-powered appliance would have a new battery. I am quite pleased with my phone.

    Reviewed in the United States on March 4, 2024

    iPhone 13 128GB - Blue - Unlocked
  • T

    Tia G.

    Purchased on February 11, 2024


    I got this phone for my youngest daughter and as a test to see how ordering a refurbished phone would go...to my surprise this iPhone 8 really was in excellent condition. It looks brand new and The battery is lasting her all day too. The day I received this phone, I came back to order a different phone for myself, and it arrives today. I am very excited and I would absolutely recommend buying from back market, I plan to buy an iPad soon and will be shopping from here when I do. I love the fast shipping too.

    Reviewed in the United States on February 25, 2024

    iPhone 8 64GB - Space Gray - Unlocked
  • K

    Kazuho Y.

    Purchased on December 20, 2023


    I must say I am thoroughly impressed with the quality and performance of this device. Despite being a refurbished model, it looks and functions like brand new, showcasing Apple's commitment to quality even in their refurbished products.There are some scratches around the camera and bottom speaker area, but it does not bother me as I put them in the case.

    Reviewed in the United States on January 7, 2024

    iPhone 13 128GB - Midnight - Unlocked
  • A

    Afrikka B.

    Purchased on May 27, 2024


    Was a little iffy on getting a refurbished phone but so far so good. Phone came in great condition, no marks or scratches. Everything works properly. Easy set up. No complaints. Everything was as described. Will be ordering more for family.

    Reviewed in the United States on June 12, 2024

    iPhone 14 128GB - Midnight - Unlocked - Dual eSIM