Avant Solutions Inc's customer reviews

I’ve been loving my refurbished iPhone 12 mini. It’s condition is exactly as described. Huge fan of the trade-in service as well. Was disappointed with the shipped cable tho. I expected a cable and power brick since it said “charger included”. Worst of all is it was usb type A, not a type C to lightning cable. But whatever

Ordered the “excellent” Deep Purple iPhone 14 Pro Max on a Thursday evening and received on Monday afternoon. Phone came in impeccable condition. Not a single scratch and even came with a screen protector installed. I’ve had the phone for just under two weeks but not a single issue with the phone has arisen. Amazing work and cudos to the refurbisher.

I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!

I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien...

So I have a lot to say about my order, mostly good but some bad. I bought the product red iPhone 12 and I’ve been using it for about a week, my first impressions are pretty good. It came 2 days early which was nice. It comes with a free charger, and a free screen protector which I was pretty happy about because I needed new chargers and screen protectors. The phone works like new. I haven’t had a single problem yet with the software of the phone it’s honestly great. It was pre set up for me too all I had to do was turn it on, and I didn’t need to go through the hassle of setting up a new phone which was really nice. However, the phone itself wasn’t that bad, but I just expected it to be in a little better condition, I paid for the good option. Now I completely get it, I didn’t pay for the excellent condition so there is obviously gonna be some scratches. To start if there are a few minor scratches on the back, nothing to go crazy over its what I expected from a refurbished phone. The from also has some slight scratches on it too, while these are a little worse I don’t care too much unless I’m really looking at it. It looks like I got what I paid for, so I’m not mad nor disappointed...

I received my refurbished iPhone 13 and set it up today. I was disappointed to see that the maximum battery capacity is 88%. I was expecting that a refurbished phone would have a new battery (100%). Was I misled on that? I've already wiped my old phone to send in, and I don't want to return this one or send it it in for a new battery. I am just disappointed and will not be shy in saying so. **I did some research and found that the phone meets the battery requirement for "A" or Pristine. I had just assumed that any refurbished battery-powered appliance would have a new battery. I am quite pleased with my phone.

I got this phone for my youngest daughter and as a test to see how ordering a refurbished phone would go...to my surprise this iPhone 8 really was in excellent condition. It looks brand new and The battery is lasting her all day too. The day I received this phone, I came back to order a different phone for myself, and it arrives today. I am very excited and I would absolutely recommend buying from back market, I plan to buy an iPad soon and will be shopping from here when I do. I love the fast shipping too.

This is great for a refurbished phone! Even tho there or a few scratches on the edges, it’s still in good shape and gets the job done. I got it in fair condition, so I expected worse, but I was wrong. The back and front of the phone had no scratches or cracks to be seen. I recommended my friends and family because they thought I got a brand new phone at first glance, and not refurbished. Thank you Back Market!

Was a little iffy on getting a refurbished phone but so far so good. Phone came in great condition, no marks or scratches. Everything works properly. Easy set up. No complaints. Everything was as described. Will be ordering more for family.