BuyBack Bro's customer reviews

Reviews

  • Sheashea L.

    Verified

    Reviewed 10/26/25, United States.

    10/10! Unbelievable that the phone I received is a "refurbished Locked Samsung Galaxy s23 Ultra Green, Fair condition" for a third of the price that a new one is priced at at a carrier's in store or online!!! This is cell phone purchase #2 with Back Market for me and I couldn't be a happier customer than I am with my Back Market experiences all around!!! I recommend Back Market to any and everyone that is looking for electronics new and upgrading!! Also, the extra protection plan(s) and extensions they offer are a must as well as a plus!! I highly recommend that anyone who is purchasing a product and is offered the protection insurance and the extensions for them, fork out the extra $$ and buy them, they are well worth the extra funds and they are the very best!! Thank you so very much Back Market and Bolt Protection for everything!! I'm 100% a Lifetime customer of Back Market....You're the BEST!!!!

    Condition

    Fair

    Purchased

    10/23/25

  • Felicia F.

    Verified

    Reviewed 9/7/25, United States.

    The device itself is great. I’ve been a repeat customer for years. However, this time, it took seven attempts with four different credit cards to get the transaction to go through. Finally resorted to signing up for Apple Pay and worked. All the while I’m emailing saying you’re having a problem with your webpage and just getting back generic responses saying sorry try again. You can’t get a person on the phone. After this experience, I don’t know if I’ll use them again.

    Condition

    Fair

    Purchased

    8/25/25

  • Blaine J.

    Verified

    Reviewed 12/29/24, United States.

    I ordered a Iphone 14 in good shape. Wow was impressed with the condition. This was a gift for my wife for Christmas and this was in Excellent shape. A small scratch on the back which was covered up with a phone cover any way. Probably saved 500.00 and still made my wife happy. Thanks for saving me!!

    Condition

    Fair

    Purchased

    12/14/24

  • Oluwafemi O.

    Verified

    Reviewed 9/14/25, United States.

    I bought it in fair condition but it’s pretty much Perfect, some minor scuffs on the screen but not noticeable, the back was neat too but didn’t care about that cause I knew I was gonna put a case on it, overall it’s solid, although you will feel the lag a bit while running on iOS 18 but if it’s for note taking and light gaming it’s a solid choice

    Condition

    Fair

    Purchased

    9/2/25

  • Keyona S.

    Verified

    Reviewed 9/11/25, United States.

    nothing bad to say about this phone , it came in perfect condition, there was one tiny scratch on the screen but for a used for this exceeded my expectations, i was able to activate my phone and everythind , same day as arrival . love this phone it was perfect

    Condition

    Fair

    Purchased

    9/5/25

  • Corey D.

    Verified

    Reviewed 3/26/25, United States.

    Phone looked brand new when I got it. From just looking at it, you could never tell it is a refurbished product. So glad I found this site........this is the 2nd phone I've ordered from yall and have had great luck with both of them. All in all, I'd rate this transaction a solid 10, phone arrived quickly and looked brand new, I couldn't ask for anything more.

    Condition

    Excellent

    Purchased

    3/7/25

  • Ruby E.

    Verified

    Reviewed 7/20/25, United States.

    Purchased a Fair condition Galaxy S21 5g and received one practically brand new. Small scratches on screen that protector covers

    Condition

    Fair

    Purchased

    7/6/25

  • Kimberlee N.

    Verified

    Reviewed 3/26/25, United States.

    I bought this phone for my nephew and it was in excellent condition even though I bought good condition lol he said the battery life is great the performance is great 👍 the body of the phone were in perfect condition 👌over all 10/10 will definitely buy again 👌

    Condition

    Good

    Purchased

    3/5/25

  • David H.

    Verified

    Reviewed 1/5/25, United States.

    I typically don’t leave reviews for online purchases, but I am truly impressed with the condition of my MacBook. I purchased an ‘excellent’ condition and it seems untouched with no flaws or signs of wear. It was shipped fast, packaged well, and will continue to shop with BackMarket.

    Condition

    Excellent

    Purchased

    12/24/24

  • Diane J.

    Verified

    Reviewed 8/13/25, United States.

    The iPhone 14 Pro max that i had stop working. I liked it so much I replaced it with the same one.

    Condition

    Good

    Purchased

    7/26/25