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CertifiedDirect
Seller reviews, items and info
Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years
Based in United States
Overall rating
7,786 verified reviewsRating details
Accessories
4.3/5
Appearance
4.4/5
Battery
4.3/5
Lens & Camera
4.6/5
Overall performance
4.4/5
Packaging
4.5/5
Shipping
4.5/5
Reviews
Tony H.
Verified purchaseReviewed 1/25/26, United States.
This was my third purchase from another seller on this site, and even though there was a small shipping delay, the phone was absolutely worth the wait. I picked up an iPhone 16 Pro (256GB) in Desert Titanium in 'Excellent' condition, and I am still in shock—it is basically a brand-new device. The previous owner must have just bought it because it only has 6 battery cycles, 100% health, and a full Apple warranty through December 2026! It even triggered the official Apple offers for 3 months of Apple Music and Arcade. Despite the delay, the quality is unbelievable. This platform has been 3-for-3 for me!
Condition
Excellent
Purchased
1/10/26
Marva L.
Verified purchaseReviewed 2/8/26, United States.
I ordered the iPhone 15 (256GB, Pink, Unlocked) and it arrived quickly and well packaged. The phone looks great with minimal wear and works perfectly. Everything matched the description, and activation was smooth. I’m really satisfied and would order from Back Market again.
Condition
Good
Purchased
1/29/26
Ashley M.
Verified purchaseReviewed 8/11/25, United States.
It arrived as estimated and the packaging was minimal with the phone simply being in a box with bubblewrap, with a charger, and instructions. Looking at it, it is in fact flawless all around the sides, back, and screen. The only thing that places it in the good category is the camera area, it’s a bit dirty and has visible scratches with tiny chips, but the camera works perfectly fine. Other than appearance the performance of the phone is great. Everything is running smoothly so far on the first day and the battery health is at 90% which is great. Immediate yes. It’s been 3 weeks now and I believe it’s time for the update. It’s been perfect. I have not noticed any sudden damages or sudden glitches and inconsistencies. It works like a brand new phone. Everything feels new. Will I be purchasing from backmarket again, yes. 100%. The battery life on this phone is very good, lasts me entirely all day and I put it to charge at night at 20%. Absolutely in love. I will admit I was scared of being that small percentage of people who get a terrible phone but I didn’t and I’m very happy. I’ve checked the battery life and it has gone down to 89%, I’m not sure what it could be due to, likely from me allowing it to charge to 100% and more recently down to 10% but regardless I haven’t noticed any change in the battery life so if that’s important for you then there’s that.
Condition
Good
Purchased
7/26/25
Donna S.
Verified purchaseReviewed 3/21/26, United States.
This was the easiest and best ever transaction I have done in purchasing a Cell Phone ..condition is flawless quick transfer from old device battery great ,camera great overall phone works and looks excellent.
Condition
Excellent
Purchased
2/28/26
Vaughn P.
Verified purchaseReviewed 1/29/26, United States.
Display & Body: The screen arrived in perfect condition with no visible issues, which is fantastic for this "good" grading i selected, phone feel premium. Audio & Software :It functions smoothly, there is a light intermittent noise from the speaker when switching between apps, but it rarely happens and doesn't impact daily use; it could just be a software issue with google. Verdict: the Savings are fantastic and i am more than happy. i got a flagship like pixel without the big price tag. If anyone is looking for a solid device at a great price, you found the right place. I'll definitely be back with a slightly bigger budget for the 512Gb .
Condition
Good
Purchased
12/24/25
Jackline S.
Verified purchaseReviewed 1/4/26, United States.
The phone feels like new , it came with 96% battery life and the back looks new even though i went with good and not excellent overall i am happy and will order here again
Condition
Good
Purchased
12/24/25
Saniyah L.
Verified purchaseReviewed 12/5/24, United States.
Ordered this iPhone 14 Plus starlight 128gb in excellent condition for someone as a Christmas gift and excellent is exactly how it arrived. No scratches, no dents, no visible signs of use. Battery was at 100% percent and that was extremely important for me, so I was pleased. Item arrived a day early than the original date which was cool. 10/10 would recommend this site/app and seller.
Condition
Excellent
Purchased
11/27/24
Andrea S.
Verified purchaseReviewed 1/17/26, United States.
Had to replace my 13 Pro since the update rendered it obsolete 🪦 Was a little nervous of the phone having any flaws, but came almost new. Had a little residue on the bezels from being in a case, but otherwise flawless condition. Would definitely recommend Back Market to anyone looking for a quick phone replacement 10/10
Condition
Good
Purchased
1/12/26
Cankut T.
Verified purchaseReviewed 12/10/25, United States.
When the condition was listed as "Good", I was expecting to see at least some scratches on the screen, but when I held the phone in my hand, it was hard to believe that this was a second hand iPhone and not a brand new one. the Back Market team ate with this one. The only thing to pay attention to is the battery life. Although the battery health on mine says it's at 88%, the cycle count was over 800, and the lithium ion batteries definitely show their age. But regardless, I still think this is a very good deal at half the price of when it was initially launched two years ago. Definitely recommend it.
Condition
Good
Purchased
11/25/25
Alex H.
Verified purchaseReviewed 11/30/25, United States.
Everything looks great! There are some minor scratches/wear and tear on the edges/side of the phone, but none of the screen or back of phone. The phone is in great condition and the battery capacity is at 85% which is pretty great for a phone made in 2022/23! Everything works good on it and it was a fantastic upgrade from an iPhone XR. Great purchase!
Condition
Good
Purchased
11/19/25
Legal address
CertifiedDirect2810 North Church Street,Wilmington 19802United States
Seller's country of origin
United States