Device Refresh's customer reviews

538 verified reviews in the last 10 years.

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  • S

    Sophia M.

    Purchased on June 9, 2025

    Verified purchase

    shipping was really fast it came about 3 days after i ordered it! not really any issues so far it slows down sometimes & the battery dies pretty quickly but it’s expected. it came with no damage just a tiny dent on the corner which is barely noticeable so idrc.

    Item

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB

    Condition

    Good

    Reviewed in the United States on July 3, 2025

  • B

    Bree M.

    Purchased on July 9, 2025

    Verified purchase

    I was very suspicious purchasing my very first macbook on back market. Just because it is online purchasing and I had recently ordered a iPad (first one) off of ESSLINE and I never received my product. BUT I FOUND BACK MARKET WHILE SEARCHING FOR MY FIRST APPLE PRODUCT AND I AM HIGHLY IMPRESSED AND SATISFIED WITH MY REFURBISHED "GOOD" CONDITION MACBOOK PRO 13 INCH M1. NO SCRATCHES, DENTS, CAMERA WORKS GOOD, SPEAKERS GO HARD. I AM SATISFIED WITH MY PURCHASE. THANKS

    Item

    MacBook Pro (2020) 13-inch - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB

    Condition

    Good

    Reviewed in the United States on July 17, 2025

  • J

    Juan T.

    Purchased on August 15, 2025

    Verified purchase

    Everything was good battery cycles were extremely low no scratches came with an OEM Apple charger was packed good I am very happy with my purchase.

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB

    Condition

    Good

    Reviewed in the United States on August 19, 2025

  • R

    Rocky B.

    Purchased on June 26, 2025

    Verified purchase

    I've only just recently discovered this Back Market and I have to say Kuddos to the way you all do business. Buying this laptop was the first worry free and pleasant experience I've ever had when buying refurbished tech. I used to only shop through ebay but not any more. They just lost a customer. Back Market notified me of every stage my laptop was at during delivery. Even notified me that it was going to be a day later than they first projected but even being a day late I still received it way before I ever have from ebay or Amazon for that matter. The laptop looks fantastic and so far I'm totally satisfied with how Back Market conducts business 2 gold star lickies my friends and I will make sure all my friends give you a try. Bravo!!

    Item

    Acer ChromeBook Spin 311 A6-9220C 1.8 GHz 32 GB eMMC - 4 GB

    Condition

    Good

    Reviewed in the United States on July 3, 2025

  • C

    Chenelle S.

    Purchased on June 24, 2025

    Verified purchase

    I ordered the MacBook Air (2020) in “Good” condition, and I was honestly impressed! The quality exceeded my expectations — there were barely any noticeable scratches, and the device looks almost new. The battery life is excellent, and the performance is super fast. This was my first time ordering from Back Market, and I’m very happy with the experience. Highly recommend!

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB

    Condition

    Good

    Reviewed in the United States on July 7, 2025

  • R

    Rajahna A.

    Purchased on March 4, 2025

    Verified purchase

    I found this website on a humbug, looking for refurbished items for a decent price. I was iffy at 1st, but after doing proper research, i took a chance & trusted this site. 10/10 would recommend to anybody! communication (updates), shipment & delivery was fast! Both items came in pristine & safe condition, you can't even tell it's refurbished!! I'm so glad i tried my luck!! :)

    Item

    iPad 10.2-inches (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Reviewed in the United States on March 6, 2025

  • J

    Johnathan C.

    Purchased on July 7, 2025

    Verified purchase

    I ordered a MacBook Air 2017 and it came fast. I also bought it in good condition and it looks excellent to me. Would I buy another product? Of course I will! Definitely will recommend this MacBook to anyone that wants to buy a laptop that is at their budget.

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 128GB

    Condition

    Good

    Reviewed in the United States on July 11, 2025

  • G

    Gabriella T.

    Purchased on February 19, 2025

    Verified purchase

    I really love the phone this is my first time ordering from here and it did not disappoint I love itttt

    Item

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 5, 2025

  • D

    Demetrius K.

    Purchased on September 14, 2024

    Verified purchase

    The Macbook came in excellent condition!! My wife loves her first Apple Macbook. She is frying use to the OS but loves it regardless. I’m going to get myself a Macbook Pro from Back Market!! I love this app!

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 512GB

    Condition

    Good

    Reviewed in the United States on September 30, 2024

  • D

    Daphne C.

    Purchased on July 9, 2025

    Verified purchase

    I found out that Apple will not support the 4th generation IPad. I will not be able to get software updates on the IPad , therefore I will have to return them. I bought them for my 3 year old twin grandsons.

    Item

    iPad mini 7.9-inches (2015) 4th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in the United States on July 27, 2025