Device Refresh's customer reviews

621 verified reviews in the last 24 months.

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  • R

    Rocky B.

    Purchased on June 26, 2025

    Verified purchase

    I've only just recently discovered this Back Market and I have to say Kuddos to the way you all do business. Buying this laptop was the first worry free and pleasant experience I've ever had when buying refurbished tech. I used to only shop through ebay but not any more. They just lost a customer. Back Market notified me of every stage my laptop was at during delivery. Even notified me that it was going to be a day later than they first projected but even being a day late I still received it way before I ever have from ebay or Amazon for that matter. The laptop looks fantastic and so far I'm totally satisfied with how Back Market conducts business 2 gold star lickies my friends and I will make sure all my friends give you a try. Bravo!!

    Reviewed in the United States on July 3, 2025

    Acer ChromeBook Spin 311 A6-9220C 1.8 GHz 32 GB eMMC - 4 GB
  • R

    Rajahna A.

    Purchased on March 4, 2025

    Verified purchase

    I found this website on a humbug, looking for refurbished items for a decent price. I was iffy at 1st, but after doing proper research, i took a chance & trusted this site. 10/10 would recommend to anybody! communication (updates), shipment & delivery was fast! Both items came in pristine & safe condition, you can't even tell it's refurbished!! I'm so glad i tried my luck!! :)

    Reviewed in the United States on March 6, 2025

    iPad 10.2-inches (2019) 7th gen 128 GB - Wi-Fi - Space Gray
  • S

    Sarah K.

    Purchased on January 22, 2025

    Verified purchase

    some of the keys were very sticky on arrival. I was able to unstick them myself, but not what I'd expect from a refurbished product in "excellent" condition. The battery also seems to be working ok, but it's very unreliable about predicting how much time is remaining.

    Reviewed in the United States on February 9, 2025

    HP ChromeBook 14A G5 A4 1.6 ghz 32gb eMMC - 4gb QWERTY - English
  • J

    Joel P.

    Purchased on November 7, 2023

    Verified purchase

    My early 2015 11” MacBook Air has been my all time favorite laptop but after eight years of full time use its keyboard finally gave out. Fortunately, for the same price I’d pay to have it repaired, I was able to buy a nearly identical model here with twice the original’s 4GB RAM, in such pristine condition I feel like I just bought a brand new unit at 1/4th the price a new unit originally cost. Kudos to you and the refurbishers you work with.

    Reviewed in the United States on November 24, 2023

    MacBook Air 11-inch (2015) - Core i5 - 8GB - SSD 128GB
  • J

    Johnathan C.

    Purchased on July 7, 2025

    Verified purchase

    I ordered a MacBook Air 2017 and it came fast. I also bought it in good condition and it looks excellent to me. Would I buy another product? Of course I will! Definitely will recommend this MacBook to anyone that wants to buy a laptop that is at their budget.

    Reviewed in the United States on July 11, 2025

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 128GB
  • C

    Chenelle S.

    Purchased on June 24, 2025

    Verified purchase

    I ordered the MacBook Air (2020) in “Good” condition, and I was honestly impressed! The quality exceeded my expectations — there were barely any noticeable scratches, and the device looks almost new. The battery life is excellent, and the performance is super fast. This was my first time ordering from Back Market, and I’m very happy with the experience. Highly recommend!

    Reviewed in the United States on July 7, 2025

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB
  • Y

    Yvonne B.

    Purchased on January 27, 2025

    Verified purchase

    Product is great! Wish it would have came in original box,as this was a gift. Surprised it wasn’t broken during shipping as just flopping around in a too big regular cardboard box.. As was the charger. Have ordered 3 iPads from back market and all were packaged in original Apple box.

    Reviewed in the United States on February 12, 2025

    iPad 10.2-inches (2019) 7th gen 128 GB - Wi-Fi - Space Gray
  • S

    Sherryll S.

    Purchased on December 13, 2023

    Verified purchase

    Arrived the second day after I placed the order. Everything exactly as promised. I like the economy of buying refurbished Apple Products. I don’t need the latest and greatest for email and shopping. Seems like a good idea to keep used electronics from the garden like places where such electronics are shipped, in order to recover any resources of value .

    Reviewed in the United States on December 28, 2023

    iPad 9.7-inches (2018) 6th gen 32 GB - Wi-Fi - Space Gray
  • G

    Gabriella T.

    Purchased on February 19, 2025

    Verified purchase

    I really love the phone this is my first time ordering from here and it did not disappoint I love itttt

    Reviewed in the United States on March 5, 2025

    iPhone 12 mini 64GB - Blue - Unlocked
  • D

    Demetrius K.

    Purchased on September 14, 2024

    Verified purchase

    The Macbook came in excellent condition!! My wife loves her first Apple Macbook. She is frying use to the OS but loves it regardless. I’m going to get myself a Macbook Pro from Back Market!! I love this app!

    Reviewed in the United States on September 30, 2024

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 512GB