Device Refresh's customer reviews for all refurbished products

4.4/5

209 verified reviews in the last 6 months.

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  • A

    Anne M.

    5/5

    Reviewed in United States on January 26, 2023

    My "new" MacBook Air Retina 13.3 (2019) is working like a dream. I’m simply thrilled with this little machine as I am now no longer tethered to my iMac desktop. This is freedom and mobility at a price I wouldn't have been be afford otherwise. One little suggestion... While I was trying to configure the settings, I soon realized that I needed to update from the Monterey OS to the Ventura OS in order for it to sync with my iMac. I hadn't thought of that potential problem, which caused a bit of worry as it took forever for the new OS to install - like over a full day with stops and starts. Advanced warning that I would need to update would have been helpful and could have alleviated a little of that worry. All good though in the end. Back<Market, you've done a great job of refurbishing this machine. Thank you! I’ll be buying from you in the future for sure!
    MacBook Air 13" (2019) - QWERTY - English

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    Purchased on the January 23, 2023


  • R

    Rhonda D.

    5/5

    Reviewed in United States on August 11, 2022

    So happy I decided to purchase refurbished through BackMarket! Got the MacBook for my to take to college and wow. The money saved is amazing, but even better is how great the MacBook is. I chose good condition and honestly can't even tell it's used. Looks perfect and runs beautifully. Add in the 12 month warranty that came with it and extra protection coverage available at a low price? Will be back for future purchases.
    MacBook Air 13" (2017) - QWERTY - English

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    Purchased on the August 1, 2022


  • L

    Laura K.

    4.8/5

    Reviewed in United States on October 19, 2022

    Saved a ton of money by getting a refurbished iPad. Mainly bought refurbished because hubby likes to watch movies and shows and browse the internet on a larger device than his cell phone but not as large as a regular tablet. Definitely did not need to newest version of an iPad for this, so glad I bought refurbished!
    iPad mini (2015) 128GB - Space Gray - (Wi-Fi)

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    Purchased on the July 1, 2022


  • E

    Estefania Q.

    5/5

    Reviewed in United States on August 11, 2022

    Very happy and satisfied with my new refurbished ipad. Works great and the shipping was fast. I’m glad i saved money buying a refurbished product and an additional discount from back market. This is my second time purchasing from Back Market and am looking forward to buying from here again in the future whenever i need a new product :)
    iPad 9.7 (2018) 32GB - Space Gray - (Wi-Fi)

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    Purchased on the July 31, 2022


  • R

    Ruth H.

    5/5

    Reviewed in United States on August 12, 2022

    I hesitate when purchasing refurbished technology. I have only had my iPad for one week and so far it is working fine. Upon receipt, it looked brand new. I like the fact that you have a 30 day return policy and a one year warranty. I referred your site to my son who is looking at purchasing another iPad for his son's graduation gift.
    iPad 9.7 (2018) 32GB - Space Gray - (Wi-Fi)

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    Purchased on the July 31, 2022


  • A

    Albert M.

    5/5

    Reviewed in United States on September 14, 2022

    The Mac Mini works very well and is in excellent condition! I am glad I discovered Back Market. This was a great refurbished product, and I would easily recommend it to friends and family.
    Mac mini (October 2012) Core i7 2.3 GHz - HDD 1 TB - 4GB

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    Purchased on the August 30, 2022


  • J

    Jason P.

    5/5

    Reviewed in United States on October 1, 2022

    Great service from the seller “Device Refresh,” directly and indirectly both. The device is as good or better than advertised (not a lot to go wrong with a mac mini after you confirm it turns on, but still). Computer was totally wiped and reset when I got it, in good packaging. I had a bit of a mix up too where I was about to return it because something cheaper came up, but then that fell through, and I kept this Mac mini. I only mention it because even though I didn’t return it, they started the return policy with me and it was easy and friendly, from the Device Refresh shop. Would def buy again from this seller.
    Mac mini (October 2014) Core i5 1.4 GHz - HDD 500 GB - 8GB

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    Purchased on the September 18, 2022


  • J

    Jeff G.

    5/5

    Reviewed in United States on November 20, 2022

    The quality of the product is just as advertised. The plan is light use of the MacBook Air. So far everything is working and found no issues with the MacBook Air. The customer service with BM is very good.
    MacBook Air 13" (2017) - QWERTY - English

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    Purchased on the November 9, 2022


  • V

    Vivianne S.

    4.4/5

    Reviewed in United States on November 20, 2022

    Wanted a MacBook Air to replace mine which I left out in the rain :( So, I purchased a like for like laptop, and so far it’s behaving just like my old one - just fine. The price of $350 seems much easier on the wallet compared to buying a new MacBook Air. The ‘experience’ of using Backmarket was silky smooth. No complaints here :)
    MacBook Air 13" (2017) - QWERTY - English

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    Purchased on the November 6, 2022


  • J

    Jimmy B.

    5/5

    Reviewed in United States on October 14, 2022

    The MacBook is working great. My granddaughter uses it for college classes. It has everything she needs and is working great. Her only complaint is that the charger plug does not fit tight in the computer. But right now it charges the computer. She loves it.
    MacBook Air 11" (2014) - QWERTY - English

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    Purchased on the September 29, 2022