Device Refresh's customer reviews

I was very suspicious purchasing my very first macbook on back market. Just because it is online purchasing and I had recently ordered a iPad (first one) off of ESSLINE and I never received my product. BUT I FOUND BACK MARKET WHILE SEARCHING FOR MY FIRST APPLE PRODUCT AND I AM HIGHLY IMPRESSED AND SATISFIED WITH MY REFURBISHED "GOOD" CONDITION MACBOOK PRO 13 INCH M1. NO SCRATCHES, DENTS, CAMERA WORKS GOOD, SPEAKERS GO HARD. I AM SATISFIED WITH MY PURCHASE. THANKS

shipping was really fast it came about 3 days after i ordered it! not really any issues so far it slows down sometimes & the battery dies pretty quickly but it’s expected. it came with no damage just a tiny dent on the corner which is barely noticeable so idrc.

I've only just recently discovered this Back Market and I have to say Kuddos to the way you all do business. Buying this laptop was the first worry free and pleasant experience I've ever had when buying refurbished tech. I used to only shop through ebay but not any more. They just lost a customer. Back Market notified me of every stage my laptop was at during delivery. Even notified me that it was going to be a day later than they first projected but even being a day late I still received it way before I ever have from ebay or Amazon for that matter. The laptop looks fantastic and so far I'm totally satisfied with how Back Market conducts business 2 gold star lickies my friends and I will make sure all my friends give you a try. Bravo!!

I found this website on a humbug, looking for refurbished items for a decent price. I was iffy at 1st, but after doing proper research, i took a chance & trusted this site. 10/10 would recommend to anybody! communication (updates), shipment & delivery was fast! Both items came in pristine & safe condition, you can't even tell it's refurbished!! I'm so glad i tried my luck!! :)

some of the keys were very sticky on arrival. I was able to unstick them myself, but not what I'd expect from a refurbished product in "excellent" condition. The battery also seems to be working ok, but it's very unreliable about predicting how much time is remaining.

My early 2015 11” MacBook Air has been my all time favorite laptop but after eight years of full time use its keyboard finally gave out. Fortunately, for the same price I’d pay to have it repaired, I was able to buy a nearly identical model here with twice the original’s 4GB RAM, in such pristine condition I feel like I just bought a brand new unit at 1/4th the price a new unit originally cost. Kudos to you and the refurbishers you work with.

I ordered a MacBook Air 2017 and it came fast. I also bought it in good condition and it looks excellent to me. Would I buy another product? Of course I will! Definitely will recommend this MacBook to anyone that wants to buy a laptop that is at their budget.

I ordered the MacBook Air (2020) in “Good” condition, and I was honestly impressed! The quality exceeded my expectations — there were barely any noticeable scratches, and the device looks almost new. The battery life is excellent, and the performance is super fast. This was my first time ordering from Back Market, and I’m very happy with the experience. Highly recommend!

Arrived the second day after I placed the order. Everything exactly as promised. I like the economy of buying refurbished Apple Products. I don’t need the latest and greatest for email and shopping. Seems like a good idea to keep used electronics from the garden like places where such electronics are shipped, in order to recover any resources of value .

Product is great! Wish it would have came in original box,as this was a gift. Surprised it wasn’t broken during shipping as just flopping around in a too big regular cardboard box.. As was the charger. Have ordered 3 iPads from back market and all were packaged in original Apple box.