All out apple's customer reviews

4.2/5

274 verified reviews in the last 6 months.

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  • 13%
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  • M

    Mynique W.

    4.8/5

    Reviewed in the United States on March 11, 2024

    I bought this refurbished Macbook Air on Christmas Eve two years ago and it is still working. I'm so happy with this purchase. I give a 4/5 rating due to the cosmetic scratches that don't affect performance but are an eyesore no question.
    MacBook Air 11" (2015) - QWERTY - English

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    Purchased on December 20, 2022

  • A

    Acoustic astronaut E.

    5/5

    Reviewed in the United States on January 24, 2024

    Great idea to purchase this refurbished MacBook Air from Back Market. In my eyes pristine. Works perfect and performs the tasks that I purchased it for. Absolutely no reason to buy a new one unless the exact specs you need can only be found new. Refurbished is the way to go. Thanks BackMarket.
    MacBook Air 11" (2015) - QWERTY - English

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    Purchased on January 4, 2024

  • F

    Frak N.

    5/5

    Reviewed in the United States on February 11, 2024

    I'm very happy with my purchase. The MacBook Pro I got was flawless and exactly as described. The whole process was seamless and swift and actually arrived much sooner than the original estimate which was a very pleasant surprise. The spec I got was quite high and the only other place I found with a similar spec was on Apple's own refurbished section but that was significantly more expensive (by about $1000) I would definitely shop BackMarket again if I was looking for a similar device or phone.
    MacBook Pro 16" (2021) - QWERTY - English

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    Purchased on January 26, 2024

  • B

    Bernard F.

    5/5

    Reviewed in the United States on February 12, 2024

    My new iPhone 14 Pro Max is working perfectly. I am completely satisfied with it. I would like some information on whether my iPhone 14 still has some water resistance. I understand that once a phone is opened for repair or reconditioning, we can no longer assume that it has the same water resistance it had when it was new. But is it likely to have retained at least some of its original resistance? In any case, I plan to keep this phone far away from any bodies of water. Figuring out how to provide the information BackMarket requires for me to be paid for the iPhone I am replacing was difficult, but I believe I finally figured that out. I am waiting to be paid now.
    iPhone 14 Pro Max - Unlocked

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    Purchased on January 24, 2024

  • A

    Art P.

    4.2/5

    Reviewed in the United States on February 12, 2024

    The order of my MacBook Pro was easy and it operates just as it should. I am very happy with my new computer, except that the battery capacity is only 86%. It holds a charge all day long, but I am afraid that I will be needing a new battery in a year or so. I guess that is the trade-off when you purchase a refurbished computer.
    MacBook Pro 16" (2023) - QWERTY - English

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    Purchased on January 27, 2024

  • J

    James W.

    4.8/5

    Reviewed in the United States on February 7, 2024

    The MacBook was in great shape and is working well. It does have a dent on the top cover and a small screen scratch, which is expected with a refurbished product, but it would be better to show those specific flaws in a product description while buying.
    MacBook Pro 16" (2019) - QWERTY - English

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    Purchased on January 23, 2024

  • T

    T T.

    5/5

    Reviewed in the United States on November 30, 2023

    I was a bit skeptical about buying refurbished products but my MacBook is amazing! Very few little scratches on the bottom of the laptop( barely noticeable) is all that’s wrong with my MacBook it’s in perfect condition other than that! Also, I received excellent customer service and backmarket did everything in their power to accommodate my expedited shipping needs! Great experience all around keep up the great work guys! I will def be back to shop again!
    MacBook Air 11" (2015) - QWERTY - English

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    Purchased on November 24, 2023

  • E

    Ellie M.

    4.4/5

    Reviewed in the United States on February 20, 2024

    A FEW tiny, barely noticeable scratches on the outer surface. But the screen was in perfect condition and it runs extremely well! They even offered to help me set it up! So pleased with this refurbisher and Back Market!
    MacBook Air 13" (2019) - QWERTY - English

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    Purchased on February 13, 2024

  • S

    Shaquil L.

    4.2/5

    Reviewed in the United States on February 28, 2024

    This older model Apple MacBook Pro 2012 has worked with me through nursing school, so I would say it’s great. Some time it takes 10-15 minutes to come on when you don’t shit it down in a couple of days and it dies. It didn’t have a great camera so i really didn’t use it. If my phone would ring , it would also ring on my computer but would not stop until 7-10 mins later. So it has its pros and cons. I can’t complain I still have it and it’s still working so 7/10 for me.
    MacBook Pro 13" (2012) - QWERTY - English

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    Purchased on October 30, 2022

  • J

    Javier V.

    4.8/5

    Reviewed in the United States on March 5, 2024

    Pleased with the overall condition of the Mac mini. The specs are correct and the machine shipped with a fresh install of macOS Sonoma. A quick update and I was on the internet shortly thereafter. The price was incredible for this machine, I hope to use for several years to come.
    Mac mini (Late 2018) Core i5 3.2 GHz - SSD 256 GB - 16GB

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    Purchased on February 27, 2024