All out apple's customer reviews

4.3/5

359 verified reviews in the last 6 months.

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  • 11%
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  • G

    Gianluca D.

    5/5

    Reviewed in the United States on September 3, 2023

    I have been incredibly impressed since receiving my 2017 MacBook Pro. I chose the “fair” condition, and it came in basically brand new. Battery has been completely normal. Screen and lighting are impeccable. Was able to update to MacOS Ventura without any issues at all. Aside from some occasional glitches—which can happen with new versions of MacBooks as well—it has been absolutely normal. Would have never known it was refurbished had I not known prior to buying it. Super super impressed!
    MacBook Pro 15" (2017) - QWERTY - English

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    Purchased on August 20, 2023

  • M

    Maggie O.

    5/5

    Reviewed in the United States on June 26, 2023

    Really happy with my purchase! I ordered a 2015 MacBook Air about a month ago, and I have not experienced any issues at all. The laptop actually shipped and was delivered in just one day which was really surprising but so amazing. The packaging was great, and the laptop was exactly as described. I was hesitant ordering a refurbished laptop, especially from a site that I have never used, but no regrets. I highly recommend BackMarket. I researched many sites before choosing this one, and I'm very happy with this decision. 10/10
    MacBook Air 13" (2015) - QWERTY - English

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    Purchased on May 25, 2023

  • B

    Bryan K.

    4.6/5

    Reviewed in the United States on April 16, 2023

    First off, I just want to say that the delivery was faster than I expected. The expected delivery was 4/21 but the package actually 4/15 instead which just a few days after I ordered the product. If you need to track the package always track the package by the carrier company that is used to deliver the package. To be honest, my impression of this product was going to be slightly bent and major scratches included on the screen and the device overall. So I was ready for the worse case just like others have mentioned in their reviews. However, I am glad that the reviews I have read were 100% accurate. The ipad came in great condition with only minor scratches that were in the back but barely visible (you would have to hold it up into the light to see it). It legitamately look like it was fresh out of the box. The product came in a nice package that was padded well with a sleeve to hold the ipad. The cable and wall plug were included as it mentioned in their product description which came in a nice plastic ziploc bag. I want to say that I was impressed about the wall plug being an apple plug instead of a random one. What makes it even better is that the wall plug is a 30W plug whi ...
    iPad Pro 12.9 (2018) - Wi-Fi + GSM/CDMA + LTE

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    Purchased on April 11, 2023

  • N

    Nelson M.

    5/5

    Reviewed in the United States on August 2, 2023

    I already left a lot positive reviews for my earlier buy! Nothing goes wrong with Back Market purchase I make! This is 4th Apple laptop. It is immaculate, perform better than the day I received. If you an Apple person this is where to buy your Apple units. They call these product refurbished but is not true. Most likely some people trade them in. Sometimes Apple products can get the best of you. When I received this unit was installed Sierra OS. Didn't cooperate at all. I upgrade OS using Time Machine from other unit I got, now I get best outcome yet! Now this unit is operating on Ventura OS 13.5 latest version. This OS way better than all previous version. Take notice if you are buying Apple products get the latest year as much of possible because the older products don't work with newer version. And that is trick Apple use to push more products on market. I am addicted with Back Market Apple laptops. You got be smart when you shop in Back Market, you can save a lot of money. 100% I will recommend this site to anyone. Nelson
    MacBook Pro 13" (2017) - QWERTY - English

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    Purchased on July 17, 2023

  • T

    Tiffany F.

    5/5

    Reviewed in the United States on April 1, 2023

    wow, I have no complaints. I was a little skeptical since ive never bought from back market before and this was a crazy good deal, although I remember hearing good things about it. but everything looks great, with very minimal scratches, everything works great, not even any sticky keys. im beyond impressed with the quality of this laptop for this price seeing that I was moments away from getting the same refurbished model from amazon for 200 more. I'm very happy with my purchase and would recommend it to anyone!
    MacBook Pro 13" (2017) - QWERTY - English

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    Purchased on March 27, 2023

  • C

    Candice C.

    5/5

    Reviewed in the United States on August 24, 2023

    My MacBook is like new! I can't tell this computer was even used. It works amazing and it's the second refurbished laptop I've purchased. I will never buy brand new again. I had the first one for 9 years and never had an issue with it.
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on August 8, 2023

  • P

    Patricia S.

    5/5

    Reviewed in the United States on August 2, 2023

    My MacBookAir, from 2020....the machine works ...as promised...I bought a refurbished iPHONE last year...perfect also... without contributing to the e-waste... if I need some other machine I will buy here, I will and have recommended Back Market to others. a word about the promise of updated computers....things are changed that DID NOT TO NEED TO BE CHANGED....grrr... ah, modern life
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on July 6, 2023

  • S

    Stephanie rose H.

    4.6/5

    Reviewed in the United States on April 27, 2023

    My laptop came quickly, it's light weight and easy to use! The price was right for this! I paid ~$300 for my refurbished MacBook Air. I'm pleased with my purchase so far.
    MacBook Air 13" (2015) - QWERTY - English

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    Purchased on March 28, 2023

  • T

    Taylor E.

    5/5

    Reviewed in the United States on August 23, 2023

    ordered a used 2020 macbook air in “good condition”. 10/10 recommend this website for used electronics! it was basically like brand new, no cosmetic issues whatsoever. works like a charm, and i got it for significantly cheaper than buying new! this was a gamble for me because i’ve always been afraid to buy used electronics, but i will be using back market again for any electronic needs!!
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on August 3, 2023

  • W

    William M.

    5/5

    Reviewed in the United States on June 4, 2023

    Bought this for my granddaughter. She uses it in high school for her social media activities projects. She says that it is much faster than the ones they have in her school! Everybody in her class really loves her MacBook Pro!
    MacBook Pro 16" (2019) - QWERTY - English

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    Purchased on May 18, 2023