Customer reviews

I was very nervous when I first purchase the phone for my daughter but so far we have not have any issue with phone. Phone came in good condition no scratches. Best part I didn't have to buy charger cord or head it all came with phone. I was so pleased that I went ahead and purchase another phone for my son, phone had maybe two scratches but they are not visible phone works perfect. Good thing is that phones come with one year warrantee just incase anything is wrong with devices.

Received iPhone 11 unlocked, the condition and functionality of the iPhone matched Back Market's "Good" condition description. Item was professionally packaged like a new product, included all the promised accessories and received one day early. In my opinion it was as good as purchasing a new iPhone (88% battery health) with added value at a huge discount compared to purchasing new!

I have had great experiences with BackMarket in the past. But this phone arrived with a technical issue where I could not properly make phone calls. Only way to fix is to send it back and wait about 5 days for it to be returned. Extremely inconvenient to go without a phone for multiple days, as it is necessary for work. Bummer..

The shipping was exceptional, arrived within the timeframe estimated! Phone in great working order- no issues getting phone connected to our carrier and our son has loved it! Will be purchasing all future orders for phone on Back Market!

I got this phone for my younger brother, and it was in great condition. Shipping was very fast. It's the second time I purchase from here, and I don't get disappointed. Definitely recommend buying from here !

I'm very much impressed not a scratch on it whatsoever I picked the excellent quality and it is excellent quality the battery life is phenomenal very impressed thank you.

The phone, cord & equipment that came with it arrived safe & sound. This is a great phone that works like a charm. Just make sure not to overload it or the touchscreen may become inactive. Other than that it's great!

The phone came as described. I was able to put the SIM card from another phone and it worked, so the unlocked feature work. The features work, it wasn’t all scratched up. So far so good. If it has any problems in the near future I will reach out, but for now 5/5 stars

Phone was in perfect condition, I would not hesitate to use Back Market again...particularly the refurbisher Econditioned.

I did everything online. This was my second purchase from your site. The email you guys sent about me being a second time buyer of your product was very nice. No other company really puts out the little bit of effort to recognize how being nice makes a person feel nice. Thanks again . In the next month I’m planning another purchase for a phone. I will be purchasing it from your site. Thanks again